My family and I have been loyal clients of West Villa for about 10 years, ever since our dog was a…read morepuppy. Recently, our dog's health has been declining rapidly, and unfortunately, we've noticed a change in how we've been treated by the clinic. It feels like they are less attentive to both our dog's health and our concerns as clients. This has been very upsetting, especially given our long relationship with them. We truly valued their care until recently, and now we're uncertain where to turn next. We are very disappointed with the recent experience.

Back for more issues with our Ani girl dog. Our favorite Dr. DebL attending and 2 wonderful and…read moresupportive staff guy and girl. Thanks Dr. DebL and staff.

Due to a mixup on my partI dropped my dog off at Puppy Junction instead at the intended facility…read more (I had never been to the new facility and thought Puppy Junction was where I had an appointment.) Much to my surprise my intended groomer messaged me asking if I was still bringing my dog in for grooming that very hour. I quickly went to PJ and explained the situation. They had just finished giving my dog his much needed bath and were SO SO gracious. I offered to pay them for bathing and they said it was complimentary. :) Took my dog to the correct groomer and she was equally understanding. There are great people out there in the grooming industry. Puppy Junction is one of those.

My dog has been boarded 3 times. She also got her immunizations done here. The place is amazing…read more The people in the office are always nice. Thanks for taking care of my baby girl!

If I could give zero stars, I would. Don't put your pet here. I called them twice to check on my…read moreGerman shepherd as it was his first time being at a border. The first time, the lady hung up on me and seemed rushed. The last two times, she couldn't check on him because she didn't know who had him? But she said she'd call back in ten mins. Three hours later, nothing. I called again and she said "I'm very busy but can call you back." Still nothing. We get to pick him up the next day and he's terrified, shaking, and cowered in his kennel with no water. In addition, the "lady" ,if you can call her that, at the desk was just plain stupid. I asked her about why I never got called back but she couldn't tell me anything but lies like "we tried to call you." No, they didn't. I confirmed my number with a person earlier and so I know they had it. They also didn't try calling my bf either.... and they also had his number. She told me he was in his kennel the whole time except to go out to pee. He never interacted with other dogs or got a chance to play. They were neglectful, rude, lazy..... whatever it was. Not sure what happened because this place came highly recommended but I'm never taking my dog back here again and I made my anger very clear while I was there as well. This is someone's dog, their life and basically their child and you call yourself professionals? Absolutely pathetic and ridiculous.

I don't even want to give this place 1 star…read more My dog was there for a couple nights and I would never take him there again. Every dog in the place was barking up a storm. His tail was bleeding. Nose is bright red. Dirty and smelly. I truly felt like I was picking him up from a shelter. He was so scared and nervous, it took awhile to calm him down. His bedding is really gross and he needs a bath desperately. I feel like a horrible mom for leaving him here and should have trusted my gut feeling but we had no other option. The owner said they were full and that was reassuring. When we left there was someone there who knew the owners name and felt comfortable, but I still am kicking myself.

Have been taking my dogs to Country Care Kennels for almost 20 years. They're so caring and loving…read moreto my dogs. My dogs love going there. The owners and their family have always been wonderful to work with when I've had a sick dog or delay in getting my dogs picked up.

Hilltop is absolutely great. You can tell they truly care and are excited to see your pets. When I…read moregot Phil (my English Mastiff) they told me about their puppy kindergarten. It was great to let him play with the other puppies and get socialized while they gave all the parents some tips on training for free. They also absolutely saved my girlfriends pup when she had a kidney infection over Christmas and were great to deal with the whole time.

Honestly, calling to tell someone you "got rid" of their animal instead of the cremation that was…read morepromised is highly insensitive and unprofessional. Consider the impact of your actions and try to correct it rather than telling the traumatized person it was somehow THEIR fault. Would not recommend this place to an enemy. Thanks, Melissa, for making the loss of my puppy that saved my life while I was in the Marine Corps that much harder to cope with.

Riverside's staff and Vets are top notch. I can not say enough about Dr. Welniak and Dr. Pierce…read moreregarding their care and concern over the animals they see. The staff are incredibly helpful, and make you feel welcome all the time.

We have used these folks DrDeb and Barry Lattell for long time taking care of our children...hounds…read moreand horses both. Always caring and concerns for well being patient and parent alike. We love them both.

Dr Michael dod a wonderful job with my two cats. He had been our vet on the farm for years. I trust…read morehim with any of my animals. I would go back anytime.