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Neighborhood Realty

2.5 (8 reviews)
Closed • 9:00 am - 4:00 pm

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Property management

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1 year ago

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8 years ago

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5 years ago

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8 years ago

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11 years ago

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12 years ago

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10 years ago

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14 years ago

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Mia Madison Properties - We look forward to assisting you with all of your real estate needs.

Mia Madison Properties

(15 reviews)

I've recently been working with Mia Madison Properties to find my dream apartment. I reached out to…read morethem on the 25th (a Monday) about an apartment I LOVE. I was able to view the apartment same day and I'm now putting the security deposit down today (28th). Eva has been SO AMAZING throughout the process by making it so quick and easy. She's been so profesional and kind by helping me with any questions I've had so far. I would definitely suggest working with her!

I purchased a quad and already had a management company for my other rentals but since I bought…read morethis property from Mia Maddison, which the purchase and RE side has been great, decided to have them do management and renovations as well, it just made sense and maybe I would use them for all of my properties if things went well. I saw these reviews but I also have known the owners for years so just brushed it off as just outliers. The phone interview was great they said 10% fee which is normal. After getting a $180 lawn service bill for a tiny yard, I questioned the bills. Come to find out there's an additional markup fee on all vendor services. It was not clearly outlined in the management agreement nor was mentioned in the conversation at all. Through bookkeeping, I was then informed that invoices include a 10% markup for repairs and maintenance under $500, and 5% for amounts over $500. Then when communicating with the property manager that is not the policy, its 10% markup for everything, so even the departments do not communicate well. When I questioned why this fee was neither disclosed nor clearly stated in the management agreement, they responded that it is "standard policy" and not required to be listed. That explanation is concerning. None of the other property management companies I've worked with--including those I currently use in Ohio--charge these types of undisclosed markups. Based on my experience, this is not standard practice, and at a minimum, it should be transparently disclosed. Additionally, the lawn care charges were excessive. The $180 service took me approximately 17 minutes to complete myself with a push mower. Even the new provider I hired expressed hesitation charging $50 per visit, stating that was their minimum. I am also concerned about the decision not to require renters' insurance. In my experience, this is a basic requirement across reputable management companies. Ironically, the one property where renters' insurance was not required is the one that experienced a flood, which introduced a separate set of issues. The handling of that flood and the communication throughout the process were extremely poor. While I was overseas in Germany, I had to coordinate between USAA and the management company myself, which should not have been necessary. USAA had a very hard time getting someone on the phone to coordinate an inspection of the damages. Communication was inconsistent, and I had little to no visibility into the repair status. For months, I did not know whether the unit was still wet or if there were potential mold concerns. There were also significant issues with billing and project oversight. I received an invoice for flooring 11 months after the work was completed. While I understand the vendor may share responsibility, it is difficult to believe no follow-up occurred during that time. Proactive communication should have been provided. Furthermore, I made it clear that my goal with the renovations was to invest in cost-effective but durable, long-term solutions. Instead, the cheapest flooring was installed without properly addressing the subfloor. As a result, the flooring is already showing signs of failure and will likely need to be replaced again in the near future--this time requiring the subfloor to be corrected as it should have been initially. I also repeatedly attempted to obtain a clear and final accounting of all expenses. Despite multiple communications with accounting, I was unable to get a definitive answer, even for known pending invoices. During our final meeting, I was provided with what was represented as the final balance, which I paid immediately via check marked "account paid in full." Despite this, I received an additional invoice one to two months later. I like working with the main Real estate side and investment opportunities but will never go back to having them manage a property.

Tybee Beach Vacation Rentals - Where you check in as you enter the island

Tybee Beach Vacation Rentals

(28 reviews)

A great place to stay! Owner is quick to respond and detailed instructions were spot on. It was so…read morecomfortable and clean. We loved it and will stay there again.

I am renting a unit from this company through vrbo. The condo is in Savannah Beach and Racquetball…read moreClub. We arrived later in the day Tuesday. The unit B108 was cute and all we needed for our stay. We overlooked the musty smell, buckling of the hall floor, and the issues with the a/c. Wednesday morning we got up and went to explore and get groceries. We arrived back and there was a construction van sitting outside the unit and workers were cutting plywood outside of the balcony. Around 2pm I reached out to the "host" and was told that this only goes on during the off season. The employee said she would look into this and someone would be contacting me. A couple hours later Keith Gay (managing partner and associated to the Savannah Beach and Racquetball Club in some way) called me was extremely rude and dismissive about my concerns regarding the hazards created. I had to contact vrbo for a resolution. At that time they offered to move us to another location. It was in another building, so we had to pack up dinner, all of our belongings, and the groceries we had purchased. Going up and down the stairs several times through the hazards of the construction site. I requested that they make it right for the inconvenience of the situation and asked to not deal with Keith Gay again. I patiently waited all day Thursday for a response, sent an email and messaged the company through vrbo. At 5:23 ( they close at 5:30) Keith Gay called me asked that I let him have his say and then I could respond. He said the construction was an emergency and needed to be done. I attempted to explain that it was obvious that it had been going on for weeks and wanted to ask why they still rented out the unit RIGHT next door and Keith continued to interrupt me. I now am working directly with vrbo only. I recommend Tybee Island but if this individual is associated to the business, suggest you go with another company.

Frank Moore & Company, LLC

Frank Moore & Company, LLC

(11 reviews)

Before leaving Savannah, my trainer asked me if I was going to sell my home or rent it out. I told…read morehim I was open to renting and he suggested Frank Moore & Company. He had been renting through them for years and spoke highly of them. Once I met Maranda and her team in-person, they were very thorough walking me through every detail. I was a little nervous at first and any questions I had the following few months they were able to answer quickly and assuredly. Ive been renting my property for over a year now and Maranda has been very helpful with my questions and answers quickly and effectively. They've communicated tenant findings and asked for feedback. In closing, I recommend Frank Moore for your renting services. They're efficient, communicate well and are genuine individuals. Rest easy knowing they're doing what's best for you while doing business the right way.

I am not a reviewer, but this is necessary to save someone else the disappointment and hurt from…read morehaving to deal with this company. The HOA manager (of all people) is incredibly rude and dismissive. My many maintenance requests for ONE thing still have yet to be completed and no follow ups were ever done unless I called. I explain the same issue every time I get on the phone and every time I am lied to about it being taken care of or even about receiving a simple call back. I am not a confrontational person and despite my many attempts to deescalate the tone of the conversation, he still remained escalated and continued to be dismissive and degrading without giving me a truthful resolution different from the same lies I was fed before. I offered to fix the issue myself and was yelled at because 'the property doesn't belong to me'. This is NOT the place to go for any property management needs and I hope that guy has a better day now that his anger has been spent all on me.

Capstone Property Management

Capstone Property Management

(3 reviews)

This is the worst company I've ever dealt with. I hired them to manage my property when I moved…read moreaway. To begin, they never answer the phone and hardly respond to emails after they're hired. My house was destroyed under Capstone's care and I was billed for repairs that didn't happen. Capstone concealed horrendous damage from me and showed potential tenants the house in terrible condition after the previous tenant was evicted. After months of nobody wanting to rent it, I hired someone to do a walkthrough and discovered what had happened. I fired Capstone. I informed the owner, Ellen Adams and showed proof of the extensive damage and costs, which she ignored. Despite numerous requests, Capstone won't give me the documents relating to our contract, in violation of 2010 GA Code 43-40-25, 33.2 A, B, & C. Avoid Capstone, and the owners Ellen and Lindsey Adams at all costs. They have cost me thousands of dollars through negligence and lies.

Review about office staff only:…read more My husband & I rolled out to Capstone to check out some properties and I dunno if the dark haired woman who helped us was having a bad day or what. It was clear she had zero interest in helping us, answered questions with slightly condescending replies and in the end tops my charts for unhelpful this week. "Okay, well these properties, see where it says September 1st? That means I can't show it to you without an appointment with the tenant." "Okay, well, we're in town from LA until tomorrow, could you see about setting up an appointment?" "We aren't open on the weekend." "Okay....could you call and see if we could setup appointments today then please?" Never happened and didn't care to follow up. The two properties we looked at were VERY contrasting. One had old world charm but no one from management has stopped by and the entry way had weeks of mail scattered and piled up everywhere, but it was certainly cute. The other was definitely run down and it concerned me about touching anything. It's clearly been vacated awhile but they haven't cleaned the carpets or anything. Whatever, I guess it's not the property managements responsibility...but what there responsibility is, is to treat possible tenants with a modicum of decency and at least ONE SMILE. But nope! If that's how they treat random folks off the street I would be concerned how tenant complaints are met.

Neighborhood Realty - propertymgmt - Updated May 2026

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