Mike the manager is very Rude. They also have no motorcycle parts in stock. Also charged…read more me for labor on work he didn't do stay away no customer service mean nasty old man

Tony and the guys over here are awesome. I've been to many shops before with nowhere near as cool…read moreof an experience and genuine kind people. Tony is the Man!!! This team is unlike many other Harley oriented shops around Boston / South shore, they are not bias and openly will try to help you with whatever they can regardless of the make of your bike. Good advice and won't try to screw you over. I bring my friends who ride here for inspections and general maintenance that they can't do themselves. I'm about to have a new rear swaped out on my HD (told em i'd eventually have one of those too). See you guys then! Keep up the good vibe and atmosphere.

I needed a tire put on a scooter which was very difficult they helped me with in a couple days now…read moreI recommend them to every one

In Rockland, MA, Cruze Scooters / IMS stands behind what they sell…read more In 2013, I ordered a 150 cc Chinese scooter from California and asked if International Motor Sports (IMS/Cruze) could receive the shipment, assemble and prep the bike. Although they've since added lines from elsewhere, at the time, they did mainland Chinese scooters from Jonway and had a voluminous inventory of tires and parts... and a huge basement shop to assemble and service what they sold. From the day my bike came in, IMS treated the bike as if the warranty on it was theirs - and the bike ran like a top. Many customers treat Chinese bikes like junk (and the cheapest ones are). So they ignore simple maintenance, flog the bikes mercilessly, and then when they break down, assume their worst suspicions are confirmed. I learned to change the oil (synthetic is best) every 1,000-1,500 miles and add a tiny dash of Enzyme gas additive with every fill-up to neutralize the ethanol in it. That's it. The bike ran a happy 8,000 miles and what little service it needed was promptly done. I got to like the owners and crew downstairs - so after a few years, I ordered a Jonway 250 from IMS. I did my oil and Enzyme trip with it too. IMS took care of incidentals and more thousands of miles ticked by. Eventually, I got a Honda Reflex 250 for extended trips. I was already happy with my reliability but if I needed service far from home, Honda shops are everywhere. I'm old. My lower back blew up and needed surgery and the Reflex got too heavy... my legs too weak. So I returned to IMS to purchase what might well be my last bike - a Cali Classic 125 by Lance. IMS / Cruze had added Lance and Genuine scooters by then. Made (well-made) in Taiwan, the Lance features a cutting-edge ceramic-lined cylinder for improved wear and to better dissipate heat. A glitch developed with the Cali. Somehow, a bag of Silica pellets (to keep pre-assembled gas tanks from rusting in storage) hadn't been removed prior to assembly at the factory. When IMS gassed the bike up, the silica was still in there. The bike began cutting out underway - and we didn't know why. For a month, I was in and out of the shop trying to figure it out. They pulled the tank and flushed it out... blew out the carburetor jets. Still, it kept cutting out and I kept bringing the bike back. Here's when you find what sort of folks you're working with... when you and your bike become a pain in the butt. When I showed up, the Cali got bumped to the head of the line. No one grouched at me, no eye rolls. They replaced the carburetor, the coil, the CDI box - and it flamed out again while one of their people was testing it. At this point, the folks at Lance Powersports stepped in and shipped a new motor... the entire drive-train. All on warranty. Support from the dealer... support from the manufacturer. Integrity all around. Finally, they tracked the problem down and the bike's running happily at last. The owner of IMS emailed me and asked if there was anything else I needed. He offered to ship me some packets of silica, just to show after all this that he still had his sense of humor. You can't ask for more than that.

I had a leak between the rim and front tire on my 05 Harley Sportster XL883R and so I called around…read moreto find someone who would fix it. I got a bunch of different estimates, some over $300. The Harley dealer in Everett recommended I buy a brand new tire to fix the problem even though my tire had about 200mi on it. I heard about Rahns through word of mouth from a couple of Harley owners so I decided to take a ride down to see him. After pulling the tire off my bike and identifying the problem he had the most logical idea to fix it, just throw a tube in it. He charged me $82, 3 times less then anyone else. I was in and out in no time, the whole fix took maybe 30minutes and he had a chance to look the bike over for any other problems. I know there are a lot of places in the area to take you bike to have fixed but I'm sure Rahns is the best. Not only is he friendly he is extremely thorough, honest and passionate about what he does. Most dealers simply look at your odometer and throw a service package at you. Rahn is much different when he takes a holistic look at you bike then recommends only what you really need. There is no doubt in my mind that I will only get work done at Rahn's and I recommend him to everyone in the Boston area. Oh yea, and if your looking to add some extra power to your bike hes got the parts, know how and a dyno right next door.

Love the vibes in this shop. These guys are equipped to do anything with motorcycles. Forget the TV…read morelegends, Rahn's is the real deal.

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

BRING YOUR HARLEY HERE! I just had Aero Cycle flush the brake system and put new tires on my 2024…read moreCVO Pan America, and they did excellent work. The total cost was just a little more than half the quote I got from the closest Harley dealership. I like the Harley dealer and think they do good work, but their prices simply don't make sense.

Amazing guys who love what they do. Very knowledgeable about bikes especially Harleys and they…read moreexplain everything very well I love the communication. Great and trustworthy guys that worked fixing up my fat boy 2012

Quick walk-in inspection, but in my 4 years of owning the car this is the first time an inspection…read moreservice man took off my thin license plate cover and handed it back to me refusing to put it back on afterwards while providing no answer?... I've been to 3 other inspection sites from 2022-2024 without issue... can't put it back on without a power tool, so I guess I'm stuck unless I go to ANOTHER service place to get them to add it back? Seems very inconsistent since he left the back cover on... a bit disappointed, but oh well.

I have been bringing my cars here for years and have never had anything but good results…read more They always explain the issues clearly and the cost is always in line with the estimate they give me in advance. I wouldn't take my car anywhere else.

William is a genius. I saw this one negative review and I think it's false. My experience was that…read morehe really knows what he is doing. He may take his time but he communicates and keeps you in the loop. He takes his time to do the job correctly! I needed some work done on my motorcycle (flat rear tire, brake work, etc) and he is a perfectionist it paid off. I still need more work but I told William that I would like to ride my bike and he made it happen. I am ordering parts and my plan is to go see William for work on my bike now and in the near future. Thanks and keep up the great work!

They are not real workers, this guy took almost $700 from me and my Scooter Mop still not working…read more This place is a Joke and I hope President Donald John Wick Trump and the State close this company. Worse Motorsports EVER!!!!!!!!!!!!!!!!!!!!!!! Also dude had mad me wait for three days and my Scooter Mop still not working

I recently had my 97 softail updated and customized by performance…read more I can't believe how great it looks. I would highly recommend Performance for any custom work.

What can I say about a business that does this kind of awesome work. My chopper was built by them,…read moreand it was everything that I wanted right down to the paint. No issues at all with the bike. If you need parts for your motorcycle, I would highly recommend going here both for the service and the price. He will not overcharge you on anything. I dont know how he does it..... A++++++++++++