Recently, our refrigerator went out. Wasn't cooling. I called the serviceman at Russell's and he…read morecame out and worked on it replacing a fan. And thought he had it. He said to keep an eye on it and it didn't cool as good as it should. It was better. But not right. So I called the next morning and talked with him. He very rude to me. He said that since we had it unplugged when he came out he couldn't access it right. He was very rude and gruff and acted like I insulted him. I wasn't doing that. I just wanted it fixed completely. That's all. I mean it was better but not completely. He didn't have time to look at it today, he said rudely. He is very busy and has other things that he had to do. Probably tomorrow. I called and complained. The salesperson apologized, but by then I called someone else who cares to be cordial. I paid extra money so I wouldn't have to put up with this rude serviceman! Never again!

Have purchased several tv units here and always best of service from entire staff. Great selection…read moreof many elec appliances. We will continue to shop here for those needs.

These people threw away everything me and my family owned. and didn't even give my mom any type of…read moreheads up telling her they were throwing away everything that we had. My mom has lost all of her stuff and so have I this is just a disgrace. Truly rude and unprofessional. All my stuff is gone in the trash like nothing. Everything my mom worked so hard for gone. Like nothing. people are so cruel and heartless if i could give this place 0 stars i would sucks that i even have to give them one.

Great response time. I was looking for storage in Kearney and everywhere else was closed. Move in…read morewas easy.

Graduations weekend and we suddenly lost water. I called John at 3:09 pm and he reassured me he'd…read morecome out and take a look. 2 1/2 hours later, they had pulled the well, replaced the pump and motor, and cleaned up everything. Absolutely amazing service, kind and courteous, extremely knowledgeable. Can't say enough positive things about these guys!

We lost water pressure in our home at 11pm. Called emergency number and the service person was…read morereassuring and set up service call. Next morning the service people arrived at our home, in rural Buffalo county, at 8:45 as scheduled. They located the problem, a broken valve, replaced it and had everything cleaned up in less than 30 minutes. Very friendly and helpful, have used them 2 other times over past 6 years and always satisfied.

I am a Kearney homeowner and discovered my 2-level basement had a high radon level (I have learned…read moremore than 1/2 of homes in south central Nebraska have excessive radon levels). I did not know much about radon other than I knew excessive radon was not good for one's health. I easily decided I needed to correct the problem right away. I researched online radon remediation companies in my area. I wanted to locate a company that just focused on radon remediation. Getz Radon Pros was the only company I identified that met my criteria. I then researched the owner of Getz Radon Pros and the company itself and did not find anything derogatory. I met with its owner (Shad Getz) who inspected my house. He explained how he expected the remediation work to be done (there were different approaches to doing such work) and provided me with a written bid. I had no idea as to the cost of radon remediation. The estimate provided to me by Getz was reasonable so I hired this company. A schedule was agreed upon for this work to promptly be done. It took one day to do the radon remediation. Getz Radon Pros showed up on the agreed upon day and completed the work. The Getz employee doing the work was very professional, hard working and friendly. The remediation work was done in a very professional and high quality manner. The final cost of the work was the same as the original estimate/bid. Although this will vary by structure, my house's radon level has now dramatically dropped to a level that is considered very safe. I am very pleased with the work done by Getz Radon Pros and would encourage anyone in central Nebraska who is considering doing radon remediation to contact Shad Getz for an onsite structure inspection and for a written estimate.