Tony and his team are rock stars! Many insurance brokers are responsive when selling you a policy…read morebut hard to reach when you actually need help. Tony and his team have always been there for me. After 14 years with virtually no claims, Liberty Mutual dropped coverage for my rental properties and later my home. While some brokers wouldn't even return my calls, Tony and his team helped me find solutions. They've also been consistently responsive whenever I've needed policy changes--including multiple adjustments to my umbrella coverage over the years. What really sets Tony apart is his integrity. When an insurer he recommended couldn't cover my home because of its proximity to trees, he gave me the names of other companies to try before pursuing surplus lines coverage--even though it meant taking my business elsewhere. His advice worked. After decades of working with insurance brokers, Tony stands out as someone I trust to put my interests first. I can't recommend him and his team highly enough!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

Have always found getting DMV stuff done at this AAA office was easier than going to the DMV office…read morehere in Hayward. Had not been in a while and what a pleasant surprise to see the remodel of the Hayward AAA office! Went in to ask a question about my Personalized license plates to see how to remove and avert them for another car later. Going to apologize in advance as I have forgotten their names. But the first young man looked at the form I had filled out. Handed me another form I needed top fill out. At first, I was thinking I would have to go to the end of the line. But he assured me that once I filled out the form to return to the desk. Then as I finished, the nice lady next to him called out my name. Almost felt guilty going ahead of those waiting, but she took the form and gave me the replacement plates for my vehicle. Mission accomplished! I told her how pleased I was with them both and how lovely the office looked and flowed. I was happy to tell their Supervisor the same thing! They deserved praise! I will look forward to returning to the office next time I need DMV assistance!!

Came here to get my international driver's permit on a Wednesday a few weeks ago ahead of a trip…read moreabroad, and I was really impressed with the organization and professionalism of this place! Pros: - ample parking lot to make it easy to get stuff done - Efficient check-in process, like a well-oiled machine. I felt well taken care of by the front desk people, and they were really clear about the process and how long it would take. I was in and out in like 20 minutes - Free passport photos/IDP photos with AAA membership! Just make sure to bring your membership card - Sitting area has a lot of chairs so you aren't stuck standing around waiting - clean space - has a TV monitor in the waiting area that you can track your name for - Overall everyone I interacted with was really nice and professional - good air conditioning on a hot day if you're waiting longv Cons: - it looks like if you come for DMV services the wait could potentially be longer (I observed a lot of people still sitting there waiting even after I was done with my stuff). - I would say if you have a really common name, it can get confusing because when they call your name to go up to the worker's desks, it can be confusing which person they're calling if there's multiple people - just double check that it's the right category you're waiting for.

I Had State Farm for years in California but I had moved out of state and I needed documentation of…read moremy driving record to show that I havent had an accident the passed 3 years. Spoke with Cristian and got the paperwork emailed I needed as soon as it was available. Would definitely recommend.

We have been State Farm customers for over 25 years, and over that course of time we have had…read morewonderful service from our personal agent. When our original insurance broker retired, Jeff Sinfuego's office took over the management of our account. We were nervous at first since we had been with our other agent for over 15 years, but Jeff's office made the transition very easy. It's been several years now and we cannot say enough good things about this office, particularly our direct contact Donna McCullough. Donna is extraordinary! She goes above and beyond with any need or question that we have, always responds in a timely manner, and consistently explains policies and processes making sure we thoroughly understand everything. Donna is extremely knowledgeable, efficient, and organized. But most of all she is personable and kind. She makes dealing with insurance a breeze!

I was looking for a good auto insurance company & I found an exceptional one - Kim Holland's State…read moreFarm. At this place Jennifer G & coworkers are always prompt in resolving any & all issues that comes up. For about 5 plus years with them - they stood-up with me in auto insurance renewals, life insurance purchase and auto accident resolutions. Kim is always there to listen and assist. Tim D.

Great insurance agency! I usually get help from Michaela who is very friendly and knowledgeable,…read morebut all their agents are great. I'd def recommend working with Michaela and the rest of the team.

One of the worst insurance agencies around the bay . Very rude and unprofessional agents . Not…read moreavailable when you need them over the phone . Unclean lobby .

I asked for a for business certificate of liability insurance and the representative stated doesn't…read moreknow what that is.

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

After getting screwed over by travelers insurance I Couldn't ask for a better agent (Julie Sumiki)…read moreliterally saved $2000 a year on my Home Owners Insurance. I will stick with her for life!

The team here is pleasant to work with. This time around Kelcei helped me add another car to my…read moreinsurance and was quick to adjust the policies for another vehicle. Service was quick and easy! Thanks Kelcei!

I contacted First Avenue for auto and home insurance. William was amazing! Warm, transparent and…read more so helpful. He explained everything and made sure that I understand the coverages. I would highly recommend.

I always have an amazing experience with William at First Avenue Insurance Services! I'm impressed…read moreby how personable and genuinely caring he was about finding the right coverage for my family's needs. William went above and beyond in every way. He took the time to thoroughly explain all my options, answered every question I had with patience, and really listened to what mattered most to me. It's rare to find someone in insurance who treats you like a person rather than just another policy number. I have recommended him to family and friends who had same feedback as my family. He saved us so much money on our home Insurance when it was nearly impassible to get log in California's crazy market.

Man I was in out of this place in no time.. helped me with my registrations and insurance…read more Definitely will stop here again for any future issues. The service was A1 and they definitely value customer and their time. Told me exactly what I needed what paperwork needed to be file. Thank you!!

So much more efficient than going to the DMV. Last year, paid my registration online to DMV and…read morewaited 2.5 months before I got my tags. This year, paid it here and got my tags, waited less than 30 minutes