If I could give a rating higher than 5 Stars I would. Customer service was outstanding, response…read moretimes were almost immediate, the work completed was top notch and most of all the price was better than all the others I contacted. It's hard to find someone you can trust that will do what they say, when they say and not kill you on the price. These are the guys. I was referred by a friend and I thanked him too. I know its hard to figure out who to call but you won't be disappointed if you call Jason or his son.

We cannot say enough about the service we received when our A/C crashed on a hot August evening. We…read morehad a house full of friends and dinner in the oven. Jason and his team was here within an hour, and had us cooling down in no time. And his follow up service has been excellent. We highly recommend this company! Brent S.

Have had our system approx 2.5 year and Carrier unit shutdown and warning light popped up on…read morethermostat. As luck would have it we were leaving town for two weeks. I called Newcomb and they said they would have a tech come out by end of day and report back, that was Monday. Tuesday....nothing. Wed, I called them and they let me know I should receive a quote on issue on Thurs. Friday I called them again and was told quote person was out so asked to speak with owner and he was out but did call me back to let me know that part that malfunctioned was under warranty so no quote was needed and I would only be charged for labor. But was told they reworked unit so I would have heat, part had been ordered and should be there on Monday and they would get out to fix early next week. Was told malfunction was not normal but not uncommon either. Monday, Tues and Wed no communication so called and was informed part was back ordered. Thursday, Friday.....nothing. Got home late Sat and heat was on so that was nice but I have no idea if unit has been fixed or if i am still running on a band aid. Today is Monday ( two weeks later) really can't think running system on a "work around" is good for unit. So I will call again looking for answers. So Carrier has no parts and Newcomb has poor communication.. PS, we have had unit serviced by Roger since the beginning and he has been great, which makes this doubly frustrating.

The best heating and air repair. Period. The…read moreWilmington/Leland area is woefully short on good HVAC contractors, but Newcomb is the very best. I've called on them dozens of times for tenants and for my own use. They're always courteous and arrive when they say they're going to (or call to let you know of a delay). Their employees are friendly, knowledgeable and professional. I've recommended them to three different neighbors and all have been pleased with the outcome. I signed up for their annual preventive maintenance plan - they come out twice a year to inspect equipment and ductwork, clean the lines, change your air filter, etc. No one wants the AC to go out during our steamy summers!

Called for service on my HVAC unit, it was too warm in the house. Weikle's was able to get me an…read moreappointment next day which was great. The Service person , Allen, was great. Very informative, gave information and estimates before doing anything. No pressure to buy anything. The prices for the work done was acceptable. Allen was very friendly and courteous, great job, great service , great prices. Highly recommend

PAID $130 DIAGNOSTIC FEE + $900 REPAIR -- REPAIR DID NOT RESOLVE THE ORIGINAL ISSUE, SEEKING A FAIR…read moreRESOLUTION FOR COSTS PAID POLITE TECHNICIANS, BUT SERVICE AND EXECUTION FELL SHORT OF ADVERTISING PROMISES I contacted Weikle's Hometown Heating and Air because of their advertised commitment to "trustworthy solutions," "honest pricing," and building lifetime customer relationships without pressuring customers into unnecessary purchases. Unfortunately, while the technicians were professional, punctual, and courteous, the overall diagnosis, service, communication, and follow-through fell far short of the expectations those promises created. FIRST VISIT: My air conditioning system stopped cooling. After paying a $130 diagnostic fee, I was informed that the issue was a failed filter drier. To receive a discounted repair rate, I enrolled in their $99 Maintenance Club membership and proceeded with a $900 repair. THE REPAIR DID NOT RESOLVE THE ORIGINAL ISSUE: Immediately following completion of the repair, the system continued to experience the same problem and still did not cool properly. SECOND VISIT: The owner returned and identified the actual issue as a failed evaporator coil. He provided a written estimate of approximately $1,700 for evaporator coil replacement, along with a separate written estimate of approximately $13,000 for complete system replacement. Since the system had already been opened and the refrigerant recovered during the initial service, I believe a more comprehensive diagnosis at that time could have identified the coil issue before I paid $900 for a repair that did not resolve the problem. LACK OF FOLLOW-UP COMMUNICATION: I chose Weikle's based on their advertising, reviews, and reputation, expecting honest, reliable service. The initial experience was positive, and the technicians were professional and courteous. I was especially encouraged by how helpful and attentive the team was at the beginning, which gave me confidence that I had chosen the right company. Unfortunately, the experience changed after I asked whether any portion of the $900 already paid could be applied toward the new repair estimate. I sent multiple follow-up messages but received no response for over a week. As a Maintenance Club member, I expected better communication, follow-through, and support. The lack of response was especially disappointing after such a positive start. THE BOTTOM LINE: At this point, I am not seeking additional service work. The repair performed did not resolve the original issue, and I no longer plan to continue service with this company. My concern is receiving a fair financial resolution for the money already paid, since the repair I paid for did not correct the problem. After requesting clarification about whether any portion of the $900 could be applied toward the later repair recommendation, I received no response despite multiple follow-up messages. SECOND OPINION: July 23 I ultimately sought a second opinion from A+ Heating and Air. They inspected the system and did not find an active issue requiring repair or recommend any additional repairs. ADVICE TO FUTURE CUSTOMERS: Request a complete written diagnosis before authorizing major repairs. Ask what additional testing has been performed to rule out other potential causes, clarify what options are available if the initial repair does not resolve the problem, and request that any warranty, credit, or follow-up policies be provided in writing. I hope Weikle's will reconsider this situation and provide a fair resolution for the money I paid

Bryan's had a great word of mouth review. Air Support bought them out. Last night I watched my…read morethermostat tell me it was not going to be a comfortable night. I called the number for Bryan's and got Savannah and ultimately Kyle for the technician. Timely communication, total bill under $250 for same day service in Hampstead. They are not playin' around yall. Use them

Never use this company. They do not stand by their work. STAY AWAY!!! An $89 tune up cost me $400+…read moreafter their technician could not place the freon valve cap back on correctly and allowed four pounds of freon to leak and have unit go into emergency heat. The owner is mad I did not call them to fix what they caused. He did believe me and was condescending.

I am a 70-year-old widow, who just moved to a new home. Happy Customer Air Conditioning & Heating…read moreService was recommended to me. I called Mr. Lee, the owner of the company. He came on time and spent about 2 hours on the inspection of all of our AC units. He did not know how to use the Carrier Infinity thermostat and asked me to "get away from it." The other thermostat was detached from the wall during furniture moving. He did not know how to fix it. The bill for that day was $238 (nothing was ultimately fixed). The next day he came with another guy to "clean the vents" and told me that the bill would be $950. He came with Clorox wipes and wiped the vent on the ceiling on the inside and outside. He did not find mold or mildew. The vent on the ceiling was in shambles after his service but he was determined to destroy the other six too for no reason. He was very angry when I asked him why we were doing this "cleaning" when I needed my thermostats fixed. He got very, very angry when I asked him those questions "because it looks like I did not trust his professional opinion". Horrible service.

Happy Customer installed a new unit for our upper level several years ago. As part of the plan,…read morethe uneven air flow was addressed and the result has been comfort and reliability ever since. It's time for Spring maintenance and I'm "happy" to post a great review.

Our summer started out uncomfortable. We called James and Son, and they managed to get us in same…read moreday !!!! The timing was perfect. Everything went beyond expectations. Ben did an amazing job analyzing, diagnosing, and ultimately fixing a system, that has seen better days. Thank you Ben.... We are lifers!!!

Called these guys after ARS ROOTER gave me and estimate of $3000. for heat pump repairs. James tec…read morediagnosed the problem and cost was $170.00.great service. Stay away from ARS.

Just used Kenny Fowler Heating & Air to replace my hvac system. I could not be more pleased with…read morethe results!! From the first phone call on a holiday weekend until completion of their installation I was treated with respect and courtesy. They went above and beyond to help me. Chris was phenomenal and the team that replaced my unit was simply the best. Way to go guys!! You have a loyal customer for life!!

Hands down best HVAC company in Wilmington! We had to get a completely new unit. They were fast,…read morehelpful, knowledgeable and very trustworthy. Plus, the price felt very fair. Other companies quoted us way more and didn't take the time to get to know our situation the way Chris did. We'll only use this company from now on!

Extremely pleasant to work with and was there to help same day !!! Very professional and made a…read morehuge difference in my house !!! Top Notch definitely recommend Air Medic

I'm surprised by the low reviews. This company was referred to me by my BIL who works with service…read morecompanies all over the area. And to get a referral from him is high praise. This company was professional and helpful from the moment I called to the moment they left our home. I wanted our vents cleaned because I was having allergy issues. When they showed up, they said we didn't need them cleaned because the home is only 3 years old, and they recommend it every 7. So, they did a biocide treatment ($20 per unit) to kill any mold and called it a day. This saved us literally hundreds of dollars! They also diagnosed a blockage issue and repaired it at no additional cost other than the $65 service call. I'd recommend them in a heartbeat.