If you could do negative stars I would. They are the worst. We hired them for a "State Approved Move In/Move Out" clean and added on a "Carpet Clean." Not only did we fail inspection from our property manager but we had to pay to have it redone out of our security deposit. She gave us the same reply that she gives everyone. "Your house was exceptionally dirty " the house was empty and didn't even look lie it was touched. There was even still a stain on our carpet. So much for a carpet clean. Our stove window was filthy. She said that they "couldn't get it clean." Five dollars and some easy off later, I had it clean in five minutes. Beware of this business. I filed a complaint with the Sheriff and Attorney General. They are not even a legal business in NC. That's probably why she wouldn't give me the companies insurance or bond information that is stated on the business cards. They even lied to the attorney general and started that they were working on getting the business straightened out with the Secretary of State. Well over a month later and still not a legal business. So be sure to check out any businesses that you are thinking of hiring. I'm sure that they will leave another "canned" response. Where's the proof you say that you have??? This is basically your standard "canned" response. As of today 9/4/2023 you are still not a legal LLC business in NC. I believe in Karma read more

This is definitely an unprofessional business. They came two hours late with their child and did not even know what service they were providing. In the end they cleaned my house for 3 hours, instead of the 4 hours I paid them for. They wanted to charge me $75 extra for "excessive dog hair", when in reality there was nothing excessive about it (or they would have take the full 4hrs to clean my home). Additionally, the wanted to charge me another $75 to clean my couch. While I realize couch cleaning was not on their list of services they would provide, $75 is absurd. In the end, I paid $315 for a cleaning I could have easily done myself and I opted out of all extras. They clearly did not clean the windows of my back door or scrub any tight space. Additionally, when we drove up to our home the trash they collected was all over my yard because they did not close the trash bag. For $315 and leaving an hour early, you'd think my house would be practically spotless... read more

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Definitely would agree not a professional service. They charged me double for excessive hair, when in reality it was not! They also charge for home organization when I did not authorize it, charged for trash removal, and also charged for "travel abroad "- which is not explained on their website. They retrieved the house key from a lockbox, then left the key in the house and locked the door because her phone died and she didn't have the code to put the key back in the box. When we went to the house to get the key to put back in the box, they didn't pull the front door closed and it was wide open! Would not recommend!! It cost me almost $700 to clean my house. Beware of hidden fees! read more

I requested services on June 15th and was told the day prior they would not be there until the 16th. They cleaned the 16 and came back the 17th. I was charged extra due to "excessive hair." Mind you, the house was newly painted and the carpets were cleaned. When I disputed it, the owner said she had to pick up Bobby pins and excessive hair (remember the professional carpet cleaning). I had to call my bank to challenge the charges because I was charged extra without my knowledge. If you are going to charge extra, please let the client know in advance so they can decide if that is what they agree to. Oh and they threatened to call my command and called my rental office because she did not want to wait until the bank completely their investigation read more