Matthew, the Sales consultant was a joy to work with as was Nathan, the financial manager. It was…read morejust before closing of business for the day that we arrived and were getting turned away but Matthew noticed us looking at a car and asked if he could help us. The rest is history. I believe we were there at the right time, as was Matthew, to get this transaction completed. Thanks so much Matthew and Nathan!

PDI was horrible. I bought a demo off the showroom floor. It came with no wheel lock removal key,…read moregarbage in the passenger side storage pocket, and a bulge in a tire sidewalk. When I told them to come to me to fix these issues they blanked me. Not good customer service at all.

My 2005 Corolla was twice at Newmarket Toyota last month. First, to replace and paint the door that…read morewas badly hit by a truck on the parking lot and the second time the car was in the shop to replace the clutch (it was time to replace the original clutch at 415,000 km). Pete Hayes and Paul Siddall went above and beyond and definitely exceeded my expectations (and my expectations are VERY high). The service was fast, done right first time, with excellent communication. I wish other dealers learn from them. Alex L.

Terrible experience. From the grumpy old man that greets you (or in my experience ignores you) to…read morethe rude service adviser who tells you that he didn't have time to call you with an update on your car. Won't ever be back at this dealership. Love my car but will be trying another dealership. As you can see from the other terrible reviews this is not an isolated incident.

Most expensive test drive I've ever been on. I put a deposit on a used car and I had to back out…read moreof the sale and they would not refund the deposit. I will never deal with this dealership again nor would I recommend them.

I took my Nissan Maxima Platinum to Newmarket Nissan because I was getting a chassis module error…read moreon dashboard. They made me to take my car 4 times and they charged me $1268 to simply repair a wiring issue. After all frustrations and going back and forth, I noticed that back up camera is completely shut off. I brought this issue to my advisor ( Stephen Plumley) and I was told they need to replace the entire unit for $4000 despite the fact that display was working previously. I have no doubt that they messed up the wiring. I got a hold of the service manager (Aaron Miceli) and he was completely arrogant and helpless. Simply said, they are all incompetent and unprofessional. I do not recommend this dealership to anyone. Take your car someplace else and save yourself a lot of time and money!

Friendly local dealership with a very good reputation. Owner is very honest and will go to nearly…read moreany extent to insure a satisfied customer. I have so far purchased two of my cars from them and I cant wait to bring them more business in the future. The owner has gone above and beyond for me on numerous occasions. You simply don't see used car dealers like this any more, I would definitely recommend them to friends and family!

I had a fabulous experience dealing with Limestone Motors. After owning a car riddled with…read moreelectrical issues, I was feeling a little nervous about buying another used car. Someone recommended Limestone to me, mentioning that they had bought many reliable cars from them over the years, so I gave it a shot. Frank, Rob and the rest of the team were extremely friendly, courteous and delivered a great overall service. Not only was their customer service top notch but they were very professional. You can tell by speaking with them that they are knowledgeable and really care about their clientele. There was never any pressure to purchase or any hidden fees along the way. I ended up buying a great car, with an immaculate service record for a really good price. I would definitely recommend Limestone to anyone looking to buy a quality used car.

We had a horrible experience when we purchased our car from Uptown Audi, so we decided to drive…read morefurther and try out this location for our first service. Zero. Regrets! We were greeted immediately and they started cleaning the car right away, prepping it for the technician. The service agent was pleasant to work with and answered all the questions we had. While waiting, we were browsing at the cars and we were approached by two people on separate occasions asking if we needed help - something that Uptown definitely didn't do! Overall, they respect and value you as an Audi customer. They're definitely worth the drive - we'll be back next time!

Misinformed by service department on a Friday. Appt on Monday - waited 5hrs for a 30min $200…read morediagnosis fee, when issue was already known and stated on the Friday. NO quote provided on Friday as led to believe service would have issue (a cell sized batt in SOS module) covered by warranty. The car is very low mileage and maintained religiously at dealership. Out of pocket on diagnosis fee and exhorbitant quote after the fact. This negated any option to shop around for alternatives

Purchased a 2010 Hyundai touring for a great price and under 9pm. Driven it 5 months and not one…read moreissue

I originally went to Mercedes to buy a new car, but honestly, the experience was disappointing. As…read morea serious buyer, I expected at least a basic level of interest, but it felt like they weren't really eager to help me--Zander--get into a car. They said they'd follow up with a call about a new model, but I never heard back. So I decided to give Mazda a call, and that's when everything changed. Sergei picked up, and right from the start, he was incredibly helpful, professional, and genuinely kind. He went way above and beyond to assist me--nothing was too much trouble. Easily the best salesman I've ever dealt with! Thanks to Sergei's amazing service, we ended up sealing the deal on a brand new CX-90. I couldn't be happier. The difference in customer service between Mercedes and Mazda was night and day. If you're in the market for a new car, skip the runaround--go to Mazda and ask for Sergei. You won't regret it!

Paul M Just purchased fourth vehicle from NewRoads Mazda. As…read morewith the prevoius three the transaction was seamless. Started with Aaron M and finised transaction with Sergei K. Both were pleasant and professional throught our dealings. Sergei listened to our requirements and acted on them. When it is time for another Mazda we will be back.

Hooman and Marty are the Best there, easy , straight shooters 10/10 purchase 3 in last 7 years…read morealways treated me and my family and friends Fabulous

I happily charged my PHEV for few times during last week, each time 20-60 minutes. Today during the…read morecharging session I was approached by a person from the Newroads, he was extremely rude, aggressive, used strong language and made me feel I am stealing the hydro from private property. He asked to leave and never come back. Thats Newroads for you dear EV owners. Don't come to charge here. There is a way to conduct a respectful conversation, especially if you are the owner of the business or high rank employee. However, Newroads personnel is missing the polite attitude and was very rude talking to me. I will never ever step in Newroads Newmarket dealership and will not recommend doing so to anyone who will search for advice.

I bought a 2009 Honda for 15K and within 5 months, the paint started to fall away. I mean, the car…read morelooks like acid was thrown on it. When I complained, they said too bad because they sold it "as is". When other things started to go wrong, I took it to my mechanic who confirmed the car had been in an accident that exceeded the damage limit claimed by New Roads. My Mother also bought a car from them which fell apart on the highway and caused injury to her. Buyer beware.

Just wanted to share my bad experience with Suzuki of Newmarket (Blake and company)…read more I purchased used 2009 Yamaha waverunner from Suzuki of Newmarket in July 2015. I was told the machine is running perfect mechanically and I believed. I asked them to water test, but they refused it saying they are far from the water. I never thought that dealer like Suzuki of Newmarket can lie about the machine mechanical condition. I signed bill of sale and it stated no warranty provided. I took Yamaha to the lake next day and found that waverunner does not go more that 20 km/h. Took out from water and brought waverunner to a mechanic. The issue was with the supercharge clutch. It was destroyed. it cost me $1500 to fix it (parts and labor). I called Blake back asked him why he was doing this kind business to me and if he wants to help me solve my issue. Answer was I am not going to do anything. I trusted them, but as I can see from my experience never trust people. They are all about money. Ruining reputation is very quick, but build it takes a long long time. I don't think it is the right way of doing the business. I am saying to all my customers and friends to stay away from Suzuki of Newmarket. Not a trusted business. Never will do business with them in future. Stay away from them.

These people do nothing but lie and steal your money. The old fart i bought the truck ftom lied and…read morelied about repairs they would make ptior yo me picking it up. The day i arranged yo pick it up he was no where to be found. Nothing fixed money already taken from my account and one certified and plated truck that needed almost 1300.00 in brake work. Within a month rust that was painted over showed itself. They are to afraid to talk to me and no thanks to OMVIC for stearing me in the wrong direction. Buyers beware....they will burn you yoo.