Best appliance service company I've ever dealt with. This was my second time dealing with them. It…read moreshows the first time was not a fluke. A customer for life.

OMG!!!! This company is horrible, when I called the person that answered the phone was beyond rude…read more You DO NOT want this company servicing your appliances. Not valuable, stay away!!!!!!

I had a great experience with Jack from City Wide. He was able to provide excellent same day…read moreservice for my washer and dryer. Diagnosing the problem quickly and repairing both units on the same service call. Chip

I personally give City Wide Appliance a triple zero rating. I scheduled an appointment with Jack…read morejust on yesterday, for today. I forwarded him my address and requested info. right away when he asked. Jack quoted me a service window time between 11am - 2pm. I called Jack for a status update at 1:30 pm since I had not heard from him. Jack forgot about the appointment for today, although he still had my information in his phone, and asked that I refresh his memory of yesterday's conversation and details of the appliance in need of repair, which I did. He was very abrupt with me during the conversation as if I did something wrong. 1st he asked that I give him 30 minutes past the 2 pm time and I agreed. Then he up and said for me to call someone else. This is very bad customer service from the beginning without consideration for what I had to do to make this appointment happen. Sounds as if Jack is not organized, not reliable, but mostly, very unprofessional! Please consider before scheduling anything with Jack.

Really happy with Adams AC. Keith came out on the weekend (after hours no charge) after our AC…read morefried, gave a reasonable estimate and had us blow and going by Wednesday the that week! Service crew were knowledgeable and courteous, install in one day. No BS give them a call, local team they have you covered. Also great warranty on the new unit and responsive! Thanks Adams!

Adams Air Condition & Heating, LLC installed an air conditioning and heating system in my house…read morethat was not properly installed in July of 2021. I had to dispute my credit card payment to Adams A/C before they came back to reposition the inside unit, because the ductwork was sticking out of one of the bedrooms by several inches, because it had not been installed correctly. Adams A/C also agreed to put in an extra vent (which they never did), and put in a new digital thermostat (also which they never did). They gave me a 2 year warranty on parts and labor in the original agreement, which was never honored. No one inspected the initial installation, even though there were a number of things wrong with it. In addition to the positioning of the inside unit, cutting a the new vent and installing a new thermostat, there was excessive sweating in the lines going from the inside of the house to the outside compressor. This excessive sweating of the lines damaged the ceiling tiles and its aluminum framework all along the ceiling under these lines--about 40 feet of ceiling tiles in April, 2022, when the system was still under warranty. When I complained about this to Adams A/C, they did not come out fix it, despite their warranty. They kept putting me off after months of calling and texting them. When I finally complained to Adams A/C's insurance company, the owner of the company came out to my house to talk and dispute any kind of wrongdoing. However, he did not do any kind of hands-on inspection of the system. He told me that the excessive sweating and freezing of the lines was because the system had been run at too low of a temperature, but it was only being run slightly lower than 70 degrees Fahrenheit. According to the manufacturer's specifications, the system was capable of running continuously at 65 degrees Fahrenheit. So I started to run the system at just 70 degrees Fahrenheit continuously from that point on. On Friday November 4, 2022, the system froze up again inside and outside after being run at just 70 degrees Fahrenheit for weeks. When I told Adams A/C the system had been run at just 70 degrees but still froze, he told me my thermostat was too old and inaccurate, but they had never installed the new digital thermostat that was part of the original contract. There were ice crystals on the inside copper line coming out of the unit and a 2-inch thick block of ice on the outside line coming out the compressor. I called Adams A/C to deal with the problem, which I indicated was an emergency, but they never came out. I was forced to call another company to correct the problem, who told me that the system had to be shut down for a couple of hours to unfreeze. The new company came out that day and checked the freon levels and discovered that the freon was low and had to be filled to prevent freezing of the system again The freon should have been properly filled initially by Adams A/C when they installed the unit, and they should have checked it again over the intervening months according to their 2-year warranty. I had to pay several hundred dollars out-of-pocket for outside professional advice and work on a system that was installed improperly and that was still under warranty. The work Adams A/C initially promised to do by contract was never completed. My overall impression of Adams Air Condition & Heating, LLC is that they promise a lot initially to get the job, they charge much more than what they quote as their original estimate, they do quick but shoddy work, they are unresponsive to complaints or requests for warranty work, they try to blame the homeowner for the problems with the A/C system, and they do not honor their warranties.

I swore I reviewed this business last year.... but here goes again. This address is their showroom…read more There is also an address that is their warehouse on Hord St. Last year, my dishwasher was on it's last legs and then my refrigerator decided it was time to stop cooling so I decided to replace my stove too and switch to a sleek black set of appliances! I worked directly with Chris (who is one of the owners) and the process was great. He offered me choices and I picked what worked in my space and my budget. His team delivered on time and did a great job with the installs. In fact, I needed him again when my refrigerator and washing machine in my rental unit also decided to give up. Easy to deal with and clear communication.

Excellent customer service. The technicians are all first rate. I've used them twice for appliance…read morerepairs, and both times it was repaired same day. Recently called them for some heater repair and they fixed it same day then came and rechecked it the next day to make sure it was still good. Phenomenal service. I highly recommend them!

This is company charges outrages prices. Had a belt break on a GE dryer and they wanted to charge…read morealmost $300 for parts & service. A simple & low cost repair typically. Not for this company. Buyer beware.

My Mom called me and told me her oven wasn't working. It took me just a few minutes to diagnose her…read morefaulty igniter. I looked up my machine's model # and started my search. I'm usually pretty good at finding things on the internet. This oven is 20+ years old and I just couldn't find the part I needed. I was getting frustrated. My Mom can easily afford a new oven, but she likes this one. I called Ideal and the man said he had it in stock for much less than anything else even close that I'd found. I took the part with me to confirm its exact match. It was and now Mom has her oven working like new for $35. I'm glad we still have places like this where the people know what they're talking about because they've been doing it for decades. I highly recommend you call them if you need an appliance part. Save yourself the stress. I wish I had!!

I DEAL personally with them daily. And have been for many years. Clint is my guy. He is my right…read morehand when it comes to getting parts and complete HVAC systems. I have accounts at all the local places. But ideal is always my 1st call. If you are a homeowner or a contractor or just a business owner. This is your 1 stop for appliances and HVAC. My business succeeds because of this business. And I will continue using them. Prices/ staff/ 5 stars.

Ioan, the owner of re-Lint-less is the best! We were lucky to be referred to him by our real…read moreestate agents as our new house needed a bit of maintenance. Ioan did an amazing job taking down our crumbling chimney to under the roof line. He somehow found the exact special order roof shingles we have for the roof repair, so everything matches perfectly. He also sealed up our interior fireplaces and went above and beyond to make sure they look awesome. We also had him clean out all the lint from our dryers and all the gunk in our gutters. I don't know what we would have done without him! He took tons of pics so we could see his progress and his partner Susan was great at scheduling and keeping us informed during the rainy Spring. I highly recommend re-Lint-less! They're awesome.

Dryer vents/chimney needs?? We just bought an older house and come to find out it needs a lot of…read morework on the chimney. It was a bit difficult finding a chimney company to work with, and I had initially received an estimate from a much larger company and they just didn't have the right touch. My mom had used a local company- Relintless- and I cannot recommend them enough. Ioan and Susan were professional and communicative. They keep you in the know with pictures during the job and text messages/calls regarding any updates. Ioan not only works tirelessly- he is detail oriented and committed to quality. Also, the amount of lint in my dryer was shocking. A hidden fire hazard!

My not cheap front loading Samsung washing machine broke. As I was irritated and not in a good…read moremood, I found The Appliance Technician on the web. Not knowing what to expect, I was able to get a repairman out the same day. Took him about an hour, was friendly but not a pain in my rear and the cost was not too bad. I ended up able to wash my clothes that night without feeling like I was taken advantage of. I wish I felt this way when leaving the Lexus dealership but that is another review LOL. All over, it was a very good experience and a darn relief. Thanks guy who came out - I forgot your name!