So I posted a couple a weeks ago with a 2 star review because I felt lack of communication and somewhat ignored for the most part and felt a bit of unprofessional responses towards my case.
Today I was invited to talk with Richard himself the owner of the firm and I'm glad I did! I can respect when anyone who can admit or own up to their responsibilities and want to correct any issues. We both talked about some life experiences on both sides and also my case and he made the whole case clear and understanding that he and his firm are here for me not just to have another client. I really appreciated that he took the time to explain and go over several options and he really heard me on some of the uncertainties I had. I can positively say this...Richard thanks for listening and breaking it down how this works wether it was worst or best case scenarios that meant a lot to me and definitely have my trust again and sorry for my impatience and dealing with me. I can admit I was wrong about this firm and really happy to continue to move forward with my case.
Thanks Richard and the whole Nava Law Firm!!
Thanks,
Matthew Rios read more