Kay was very professional and gentle. She has a very pleasant personality. The establishment was…read moreclean and easy to find. I had brows and upper lip done. Will definitely go vack

My experience is amazing and I have now become a regular client. I get a Brazilian and under arm…read morewax once a month. The price is great and the service is amazing. I leave satisfied every time! 10 out of 10, would recommend!

From start to finish, my experience with Kiara was excellent! I came in for an underarm wax, and…read moreshe was incredibly kind, gentle, and professional. She took her time, made sure I was comfortable, and the service exceeded my expectations. Her studio is clean, relaxing, and well-maintained, which made the experience even better. She offers a variety of waxing services, and after this experience, I'll definitely be back for my Brazilian next. I'm so happy with my results and highly recommend booking with Kiara!

I received a call back and was inquiring about the facial services to better understand what they…read moreare since there were no description on the website. See attached photo. i have never been there before so I think it's only fair to ask questions such as how long is the facial etc. I must've triggered some sort of insecurity because she resorted to saying how long she's been doing this which didn't address my question. She became defensive and told me that I should go with whomever I typically go to. Funny thing is I never even said that I was interested in booking an appointment as I was just calling to inquire just like I did with other places in Williamsburg. With that type of customer service over the phone, I wouldn't even bother seeing how it would be like dealing with her in person. I even told her I'm from out of town and only going to Williamsburg for vacation. With that attitude I don't know how you would compete against other places. I rarely publish reviews but felt compelled to write one to help out other consumers who are contemplating whether to try this place out or not. I don't think this person should be in business if you don't know how to help customers. What makes certain businesses last longer than others is when they can provide an overall positive experience from start to end. You really should reassess if you're in the right service industry given its health/wellness-related. I support small facial salons because they tend to be more passionate about what they do and it shows in how they talk about their services. I've been getting facials all over as I travel on vacation almost every month and typically not the same place and I always get a facial or massage in places I've never been to as I like to come home relaxed - after all that's why people go on vacation. I'm not sure why this individual would feel the need to dictate what I do on my time and where I should go for my facial. Response to owner's comment: That is not accurate that I would ask if you would screw up my face. Why in the world would anyone ask that?That doesn't even make sense. I simply was asking what the difference was between the clarifying facial vs the pure results facial, what product you use and if you included extractions. The fact that you said: I'm not at the shop to remember my products" is concerning given how much experience you claim to have and how you say you customize it according to the individual. You couldn't even name one brand! I ask because I prefer organic products and because you couldn't tell me what product you use then what makes you think I would've booked with you to even reject me? My comment was that unlike massages where its likely can't rare to cause any permanent damage in comparison to facials. We only have one face and if someone messes it up due to the product they use or being too hard when doing extractions; this can be irreversible. I explained this was why I was asking questions so I can feel comfortable and understand what your services entail and what product you used, but I never accused you nor directed that towards you or ever questioned your experience. I was surprised she reacted the way she did. The fact that you are being defensive again and turning this around on me speaks the kind of person you are. If you read my review if I wanted to bash you I probably would have said: It's 2025 perhaps if you invested on designing a site that is professional and user friendly then people wouldn't have to call for clarification and ask questions. I should've not even bothered to inquire as soon as I saw how plain your site looked and on top of that it's not even secure. No one has provided a review on your business in Yelp since 2020! For someone who has over 20 years being an esthetician and to only have 3 testimonials on their website? If you are truly as good as you claim to be I would think you'd have more customers raving about you. Even If your facial was free I wouldn't bother going there. There are plenty of places in Williamsburg with owners who are kind and helpful. Perhaps you can learn from Karina from Ardent Skincare. I asked her the same questions I asked you on the same day but see the difference between how she responded to me versus how you did in my attached video. Notice how she didn't need to mention how long she's been an esthetician because it's irrelevant. Besides who would ever tell a potential customer that they suck? I truly hope people see my review. As you can see I've never posted one ever but this person is appalling and people deserve to know her true colors. By the way most business owners appreciate candid feedback. If you can't accept honest reviews then you shouldn't be on here. These are intended for customers to share to help others.

Heather is so prompt and professional. I got a few waxing services and I am very happy with it…read more Heather took her time with the details of where I got waxed. I felt she really made me get my money's worth. She really made me feel welcomed and comfortable and we chatted about a lot of things where I realized she's so down to Earth. I'll be back for sure found a customer centered wax spa

I absolutely cannot express how much I love getting my skin needs met here! Ms. Zella is sunshine…read morefor the soul and a healer for the skin. She is compassionate and knowledgeable! She always remembers my likes and dislikes and goes out of her way to make the experience most pleasant. I am a repeat client and my skin had never looked so good! Highly recommend!

Zella goes above and beyond to ensure your skin is healthy...I had skin cancer not once but twice…read moreand my skin was horrible I even had a bad infection under my skin that my doctor didn't even notice but Zella did ..I went to see the dermatologist oncologist and expressed the concerns that zella raised and sure enough she was right I had an infection under my skin...Now with that treatment and the treatment she provided my skin is exactly what she calls her baby .SIMPLY AMAZING I AM A FOREVER CLIENT..THANKS ZELLA

I've been getting waxed for almost 7 years and this is now my new favorite place. They definitely…read moretake the #1 spot in my book. I have been to many waxers in the area and they don't even compare to this place. The place is luxurious but still comfortable to be in. They even have complementary feminine hygiene products for my lady's on those days. Some waxers even use sugar from time to time just to clean you up a little (free of charge). They do a great job at it too. I'll say for the amount you are paying they are definitely being courteous in comparison to the outstanding work they will do for you.

I've been going to Angel for 2 years! The shop is always immaculate, clean, and inviting. Angel and…read moreKelci are knowledgeable, friendly and I wouldn't go anywhere else. I get sugared regularly and just tried their facial and I couldn't be happier with my skin. I recommend this shop to all my friends who are in need of esthetician services!

I was looking for a place to get a Brazilian wax and I just want to say that Snatching Bodies…read moreexceeded my expectation!!! Erica was friendly and knowledgeable, I didn't feel uncomfortable at all. I'm definitely going back in six weeks, you will not be disappointed!!

I am not happy. Although Regina got me in within minutes of me calling she didn't ask my name or…read moreeven what service I wanted, she said just come on I can make the next person wait. I walked in and still she didn't ask my name, just what do you want? I asked for an eyebrow wax and brow/ lash tint and she said we'll see. As she waxed my brows she kept saying how I REALLY needed this but didn't even do the top of my brow! Then she put the tint on my brows and lashes and never even asked if I'd had this done before, if I was uncomfortable or if my skin was hurting/ burning. The nail in the coffin for me was when she charged me $50.00 for a $35.00 service according to her own website! I have all of this black tint under my eyes like a football player! My husband asked me why I was crying and my daughter asked if I messed up my mascara. Bottom line... DO NOT have these services done by Regina and if you do go there VERIFY and AGREE to the price BEFORE you have any services done! I WAS RIPPED OFF!!! The only reason I even gave 1 star was because she answered the phone.

I have been going to Regina for about 3 months now, and I cannot say enough wonderful things about…read moreher. Her spa is quaint, clean, and so relaxing. Initially, I went to see her for permanent eyeliner. Since having my eyeliner done, I have been back to her for microderms and waxing (both eyebrow and bikini). Her prices are amazing, and her attention to detail exceeded my expectations. I highly recommend her for any of these services!

I had an exceptional experience at the permanent makeup parlor! The atmosphere was serene and…read moreinviting, making me feel instantly at ease. Brittani is highly skilled and took the time to understand exactly what I wanted. She explained the entire process step by step, ensuring I felt comfortable throughout. Cleanliness and hygiene were top-notch, which is crucial. I left the parlor feeling confident and loving my results. The permanent makeup has enhanced my features, and I couldn't be happier. I highly recommend this parlor to anyone. Professionalism, expertise, and commitment to customer satisfaction are truly commendable. I will be returning for future services! Don't walk, run! Ps, I got Henna brows and wax