Natwest in Middleton is a rather nice branch of Natwest, it has been recently refurbished in the past year or so, like most Natwest branches.
Inside, there is a rather nice machine which lets you pay in, withdraw and transfer money and also pay bills as well, it is easy to use and quite quick as well which is good if you're in a hurry or if like me, you want to avoid getting into a conversation with a cashier.
Like most banks including Halifax and TSB nearby, this branch offers free wi-fi, it didn't seem very troublesome it connected rather quickly and seemed to work fine.
The staff in the branch seemed nice enough, I did speak to a member of staff who swapped over my old £5 note for me with a new one rather quickly, she didn't even ask if I was a customer, although it was rather obvious I was, as I was using an indoor paying in machine to pay in my money.
The branch had a small amount of seating too, perhaps as you wait for appointments etc which is nice.
The bank didn't seem to do a meet and greet service as you walk in like the Manchester branch and onlyhad one main counter, perhaps being slightly restricted by the size of the store, which is slightly small but still a decent size.
Overall, this bank is okay, perhaps slighly above average, with the convenience of the paying in machines, so does deserve a solid, strong three-star rating in my opinion, which I'm delighted to report having recently joined Natwest.
UPDATE: After some consideration and more visits to the branch, while considering the opening hours where the branch no longer opens on weekends, and the fact this bank seems rather understaffed at times, I sadly feel this store now deserves a two-star rating, rather than a three as previously accredited. read more