I chose this salon because of their positive reviews and trusted them with my dog. If I had known…read moreshe was going to be shaved nearly bald, I could have done that at home myself. At drop-off, we were told she would need to be cut short due to matting, which we understood and agreed to for her comfort. However, when I picked her up, she was shaved almost completely bald -- including her face and head -- which drastically changed her appearance. When I questioned why her head and face were cut so short, I was told she had mats there. The owner later acknowledged that she "did not" have matting on the top or sides of her head. That contradiction is extremely concerning. There is a significant difference between "cut short" and shaving a dog down entirely. For a $110 service, clearer and more honest communication should be standard. A full refund was discussed, and I am still waiting for confirmation on how that will be handled.

UPDATE as of 2/3/2026: The insanely bold owner Mishelle Shump has reached out to my vet office…read morerequesting my dogs medical records. I have never experienced anything like this in my life. To think your dog will be in the care of these money hungry people is very concerning. Instead of caring about the well being of an animal you are going above and beyond to try to avoid paying for the dogs vet bill. Please keep in mind we are talking about $143.23. These people are in desperate need of money which is why they are going above and beyond to try and protect themselves. They don't care about your pets and will not support you in any way that does not result in a profit for their little business. This should have been handled differently and professionally. My dog's dew claw was completely cut off during a grooming appointment at The Barkery Bistro on Augusta Street. When I picked my dog up, she was actively bleeding onto my sweatshirt. She was clearly in pain and distressed. Even after seeing her bleeding, they still charged me, only reducing the grooming fee by "half." It wasn't until I realized the severity of the injury and brought it to their attention later that they refunded that charge. I took my dog to the vet and consulted other groomers, all of whom expressed shock at the injury and how much pain my dog must have been in during the grooming. Instead of taking responsibility, the owners Mishelle Shunp and her son JJ Shump tried to pressure me into signing a mutual release. I told them I would not sign anything. I provided photos and vet documentation and requested reimbursement for the vet bills. Since then, they have gone completely silent and are refusing to reimburse me. This was not a minor accident. This was a serious injury, handled with zero accountability and zero respect. I would never trust this business with another animal and strongly warn others to think twice. I've also added the poorly written "mutual release" that they tried to get me to sign. DO NOT BRING YOUR PET TO THIS PLACE.

BEWARE! Do not take your dog to this grooming company! Took my golden doodle here and asked for a…read moreshorter summer cut along with showing an inspiration picture to them. Later came to pick my dog up and they had shaved her down to the skin all over without notifying me nor did it look anything like the picture I had shown them. The lady who cut her hair was not there when I picker her up and the secretary was incredibly rude and short with me. Several of the groomers were also yelling at the dogs and being incredibly unprofessional when I was checking out. They ended up charging me $120 for a bath and groom which I thought was slightly steep but with how inflation has been went ahead and paid as well as tipped not thinking much more about it. Got my dog in the car and she appeared incredibly anxious which is not like her. When I got home I noticed she was bleeding in two spots on her back where they had nicked her with the clippers. Several days later she started obsessively licking the underside of her tail and after inspecting found another deeper gash from the clippers which was developing an angry infection. As a result took her to my vet to be examined and she was put on antibiotics . Needless to say this place is the worst facility I have ever experienced with my dogs and it should be shut down. I suggest anyone who loves and cares for their fur baby to not let them experience this sort of trauma and abuse. I repeat do not go here!!! HORRIBLE!!

I called for a week straight and nobody would pick up the phone! When they finally decided to pick…read moreup to make an appointment they don't tell you over the phone that they have moved to a new location or that you need to bring your current rabbis shot. Going to the old location and then driving to the new was over an hour, then they ask for shot information. I turned right around and left, poor business running! I'll be taking my business elsewhere!!

Pleased to find Dapper Dog on the Main Street in Greenville. We were warmly welcomed and asked if…read morewe needed any help locating anything. We browsed the wide array of dog apparel, treats, and even a pool float! The cashier made pleasant small talk, and we were able to find some rawhide alternative chews, which you see our chewy intensive dogs enjoying. The convenience of Main Street comes with a price -- but a much nicer spend than some other options.

Dapper Dog is a cute store that has new stuff added all the time. I love that the dogs can try a…read moreselection of different treats to see what they like! Good price on Yak cheese too!

Outstanding service and exceptional care! This business offers everything a dog owner could need,…read moreincluding dog walking, training, breeding, and quality pet merchandise. Their knowledge, professionalism, and genuine passion for dogs shine through in every interaction. They provide dependable service, excellent communication, and truly treat every dog like family. I highly recommend them to anyone looking for trustworthy, experienced pet professionals.

the ladies are all so sweet and caring to bother my wild dogs! they do a great job on washing, nail…read moretrims, anal glands! so happy they are in town! DonnaLanford

Spare yourself. My dogs were groomed by Lexi. Very abusive employee that speaks to you like you are…read moregarbage. I tried to reach Brittany, the owner several times and Lexi wouldn't allow it. Very unprofessional employee. Constantly complaining about the schedule, or who quit. Constantly speaking down to me. I told Lexi if she could please stop complaining and being rude because it is not my business, and my mother just died. She complained about how busy they were with someone quitting again, and I asked her to stop being rude. And her way of handling it was to cancel my grooming appointment for today and tomorrow, which is what she was aiming for the whole time.

I have nothing but great things to say about Paw Paws! We had been on a mission to find a cute…read morepurple collar but had not found anything both my husband and I agreed on. We were driving back to Dallas from Myrtle Beach and had decided to drive through Greenville. We just happened to find Paw Paws and instantly knew this was gonna be just what we were looking for. Our pup is still wearing her collar a year later and it looks great! The leash too. We are thinking of ordering another collar soon just to have a second option. The owner was also super helpful and very nice. I stand behind them as the quality is just wonderful.

Bad experience, rude owner, poor quality. paid $45 for a collar with dogs name. workmanship quality…read morewas poor, edge of fabric uneven and puckering. my dog work it for 10 days. I went to the store and owner just made excuses for the het go and pulled out scissors and started snipping the threads that appeared. Owner stated dog scratched the fabric, but really after 10 days! collar looks bad. she agree to make another but when I said can you remove the store logo (I did not know that was going to be embroidered on it and it detracts from his name) the owner said that was insulting and like asking to remove Tommy Hillfinger from his products. I didn't pay $45 for advertising the bad quality collar and I will not give my business to this store.

I'm picky about dog boarding. Really, really picky. But, I have to absolutely rave about Tonya and…read morecrew at Palmetto Pet Center! My two dogs get soOoOo excited to come for daycare and boarding that they have full body waggles at the front door. They leave tired and so happy; it's like they didn't even notice I was gone!!! It's clear to me they tailor their approach to keep play safe and pups happy. I have an skiddish Aussie who will easily tell when she has a bad experience; she'll get clingy/whiny after boarding at bad kennels. The staff at Palmetto must give her extra love because they're in her inner circle and she adores them! They also make boarding and daycare easy! No scheduling necessary! Just text Tonya and she responds quickly to whatever you need. They're very affordable and don't charge fees for odd timed pick up and drop off windows or daily treats. They do what needs to be done to keep you and the dog happy and they're always available. Thank you Tonya, Madison, and all! I'm so thankful to have a found Palmetto Pet Center!

BEWARE! I just picked up my dog from these people after a five-day stay only to find they fed him…read moreonly 70% of the meals I left for him. ***THREE MEALS OUT OF TEN, HE DIDN'T GET!!*** ***THREE OF HIS FIVE SUPPERS, HE DIDN'T GET*** Am I wrong to think this is abuse? Does the ASPCA need to be told of this? Local Humane Society? All the veterinarians in the county? How about area newspapers? Advice welcome. I asked the person who freed Skeeter this morning to please have the owner of the business call me. She said he'd be in by 10:00. It's now two hours after that and I haven't heard from him. Great service! Do what you want here, but I'll never go back. Who knows what they might do to him next? Who knows how they'll treat your animal?

They completely ruined my Parti Mini-schnauzer's hair. I have been brushing my schnauzer's hair to…read morekeep it knot free, so that he would have a nice skirt and legs when I got him groomed. I asked for him to have a standard schnauzer cut. This is what I got. It will take months to grow his hair back. The only explanation they kept saying was there was a communication error. What does that even mean? The shave was uneven and choppy. My poor beautiful boy! Before and after pics attached.

They hurt my dog while being groomed, he's was bleeding and they denied everything and the owner…read morecalled me while I was at work to pick him up immediately, which I did and they tried to say that he bit the groomer, but they don't have cameras in their grooming rooms- and they wouldn't give him a haircut,! I booked him elsewhere and they didn't have any problems with him! And the owner said we weren't allowed to come back, she told me to take him to a place where they can sedate him! This is a small dog and he's a rescue.. found out he's a pure100% Maltese weighing in at 14 pounds!! I would suggest to never use them!! And they still charged me!!!