excellent. i highly recommend this place. neat and clean…read more good service. nice location.

Absolutely the best experience I've had in DFW. I've struggled with finding a good massage place…read morefor years, and this has definitely topped it by far. I've been to bouji, simple, over the top, and i am in complete awe. 10/10 would recommend. I'll definitely be coming back on the regular. Staff was so kind, accommodating and professional.

Brickhouse gym has members that act like they own the gym. I personally was confronted by an…read moreindividual over a fan being on and was ready to fight me over it. I am 60, this guy upper 30's maybe 40's and juiced up on roids with a bad attitude and he was ready to fight. The gym is hot, the equipment is old and the staff is nonexistent. I did cancel my membership and searching for another gym. Not sure if owners are aware of the issues, but maybe if they read this, they will make improvements. I join gyms to work out not to have a fist fight over whether a fan is on or off because of the heat.

I came to visit my daughter for the week and searched for a gym. Brickhouse was exactly what I was…read morelooking for. The equipment is older but that didn't matter at all. It does exactly the same thing for your muscles. The staff was extremely nice and very accommodating. I paid $20 for the week and it was totally worth it.

McCarthy Steam and Sauna Bath are the people to go to if you want to transcend your average bathing…read morespace with steam and or sauna. I have worked with McCarthy for many years now and he has proven to be the best out there for building steam and sauna spaces in homes, hotels, clubs and condo's. He pays close attention to fine detail, he is courteous, meets deadlines and is a pleasure to work with. If you're looking for steam or sauna or both, McCarthy is the place to go to!

I love that I can follow along with the virtual trainers and don't have to think about what I'm…read moregoing to do for my workout. I sweat like crazy in the saunas and there is a great range of workouts to choose from. I am disappointed though that I can't just chose whatever workout I want, I have to be there at a certain time and with my schedule I'm able to workout at 6pm so there's workout options I wish I could do but they're only available earlier in the day :/

Terrible management, and very rude! I don't know the name of the man who called me, but there were…read moresome "issues" he needed to discuss with me about some complaints. Mind you, not one of the employees have ever addressed me about issues. They would always say hello, and I would carry on about my work out. I never talked to anyone, bothered anyone, and I always cleaned up after myself. I brought my own mat once and was told the policy, and I quickly apologized and returned it to the car. So for that I was very confused to get a call from a man talking to as if I am a child, and proceeded accuse me of constant rude behavior from previous employees. My boyfriend and I are both minority people, and were the only minority people in there anytime we went so I just cant help to wonder if the issue was never with me and always a personal problem. Not to mention this man called another location I go to, to request I be banned. Long story short, profiling and racism is still very much alive. 0/10

I've been a member here for years, there's always been cleanliness and maintenance issues. Today…read morethe sauna was "closed for maintenance" and taped off with masking tape... no maintenance workers in sight. Out of the 8 or so showers, one had a soap dispenser. The carpet for the CrossFit section in the middle of the gym is visually very dirty and needs to be vacuumed. Frustrating, they take your money every month, but usually fail to deliver what is advertised. Hope it gets better. It has to be the leadership and culture, because these aren't insurmountable tasks that we're talking about here.

Came to Denton on a work trip. Jacob helped out with ensuring i could stay active throughout the…read moreentirety of the trip. Highly recommend this location- great people and a great gym.

DO NOT DO RECURRING PAYMENTS. They will give you the run around for months and months. THEY WILL…read moreNOT CANCEL IT. They will force you to do a stop payment in order to get the $99 monthly fee to stop coming out of your bank account. STAY FAR AWAY FROM THEM

My son came here today to get some iv therapy before a big athletic event tomorrow. He said the…read morepeople were nice and it was a good experience!

#1 I thought the hours were 24/7 but I usually go after work (between 5:40-7:00) so not sure…read more Been going here for about 5 months. I like it. Even though I go at peak hours, it's crowded but I can still get on machines with no or minimum wait time. Can't beat the cost. Locker rooms are clean. Machines are clean. Personnel have always been friendly Lots of TVs hanging from the ceiling so I can catch up on news and sports (I don't watch a lot of TV otherwise) Equipment is in good working order. One time I had an Eliptical that had a bit of a drag. I told the front desk and I have never had a problem with that or any piece of equipment. Then again the gym is new. Few things I don't like: *stretch area is too small *a lot of people don't clean machines after they use them but many do. The gym provides spray and paper towels and there are several locations this is offered so there's no excuse. Only once I noticed spray empty. I told the front desk on my way out And the guy filled it very quickly. *they have signs everywhere, "no cell phone use on machines" but people are constantly on their phone. Major pet peeve of mine. It's work out time, not social time. Wish they enforced this more. *wish you could use the hydro table for a fee without black membership. All in all I like this gym and it is a great

The staff is friendly and helpful, the equipment clean and well maintained, and the expanded…read morefacility gives ample space to work out and equipment to workout with.

Not the best customer service. 27 dollars for a one day pass when I'm out of town. Having to fill…read moreout and getting a trial but having to come in and cancel it if I don't want it. You can't call in to cancel it. Having to go back to an office to fill things out. Is 10 dollars that terrible for a one day pass? Could have been a bit nicer too and weren't really customer service oriented.

This place used to be top tier when joined in 23'. They have gone down tremendously. The cleaners…read moredon't clean the gym with disinfectant. All I see is dusters which is not cleaning the machines. Bathrooms are not kept up. Saunas are not clean either. Not recommended to shower here. When address by front desk, all they say is "ok", nothing happens. Stretch bands no where to be found. When asked, was told by front desk that they are around. Machines are broke, missing pieces to equipment and out of commission for a while so don't expect to have it available. Paper towel machines not on wall correctly for self disinfecting. Keeps opening and falling down, physically not appealing. I will pay more for a membership else where.

I had my first visit to Woodhouse Spa on Sunday. It was quite the experience! The customer service…read moreexceeded my expectations and the facility definitely wowed me! I was scheduled for a facial with Bree and she did an amazing job. I left there feeling refreshed and beautiful. I initially thought that the price high compared to other spas nearby but Woodhouse offered amenities that those other spas do not. It was worth every dollar spent. I will definitely be returning for monthly facials. I was so impressed and I plan on recommending this location to friends and family. Thank you for a wonderful first time visit!

I've been regularly going (sometimes monthly) to Woodhouse Spa Highland Village for many years and…read morehave generally loved it (great therapists, clean, relaxing), but very disappointed by their cancellation policy that I wasn't aware of. They say to "be aware of our 24-hour cancelation policy" in push notifications but don't make it clear on what that is. Absolutely understand protecting the workers and their time, but for the first time ever, I had an important work meeting come up during my appointment I couldn't change and tried to reschedule for later the same day or that week and was offered zero flexibility--and was told I'd be charged 50% of the service. Again, love the workers and understand protecting them, but there should be one free late-cancellation or flexibility to move the same day, especially for regular, loyal customers.