First time here and they honored my first exam free coupon, no problem…read more As we were walking to the exam room, they let me lead Fenney behind the desk rather than negotiate the gauntlet of lil fancy dogs in the waiting room. I really appreciated that. The vet tech and Dr. Corn were professionally friendly and did not say my Fenney was fat.

They took a drill to my puppy paws an then refused to cut them because he wouldn't be still…read morecharged me 34 bucks then disrespected me for saying something about it it took my pup a week to stop shaking ,I took to another vet.who kindly clipped them an my pup was fine with that an it only cost 12 bucks......

My best friend put her cat down today and chose not to use Nature's Pet Loss, which is well within…read moreher right. She was nice enough to let them know she took a different route, and they bullied and guilt tripped her. "Sorry for your loss" was all that needed to be said if anything at all after her initial message, instead my best friend who was already heart broken by her cats aggressive mammary cancer, was shamed. Im not including the entire conversation, just the first few unnecessary messages. You dont even know what route she decided to take at all. Cremation may not even be the choice she made, which is none of your business. Gross behavior by someone who deals with such delicate clientele.

When you lose your best friend it is important to have compassionate and caring people. Joyce and…read moreDorothy were clearly concerned for me and my baby. I recommend them without reservation. I got caring and respectful help, they followed up and made sure I was taking care of myself, because my grief has been, and still is almost unbearable. They drove an hour to get my best friend and bring her to their facility. When they saw the state I was in, I got hugs. These are wonderful people. I picked up my Grace's remains yesterday. They took care of me too. Their facility is beautiful, and Dorothy helped me to the car.

I would first like to say how friendly and compassionate the staff at Paws is. My dog Dora was a…read morebrand new patient and was going to be boarded for the first time there this Christmas. They requested a deposit since it was the holidays, and of course I understood . This past weekend, she crossed the rainbow bridge. I called the hospital to let them know but I was so distraught I could barely finish the call. A few days later, staff called me to tell me they were refunding my deposit. I was sincerely touched. It was not expected ,yet it made me teary eyed. I just want to thank you for your kindness and professionalism. You will be my new vet from now on. Just a side note...I asked to see their boarding area first and the girl that showed me around was very nice and honest and the area was clean. The front desk staff was very friendly and thorough. I got a good feeling as I looked around. I commend them on all of this. Thank you very much! It meant alot.

BE CAREFUL WITH YOU PETS AND THE MEDICATIONS GIVEN…read more We brought our family dog in for a cough and sneeze. They gave us 2 medications, an antibiotic and something for the cough. The following day (AFTER) we had already given our dog some of the medications, we were called and were told that the medication bottle given to us had the wrong label. Luckily, the medication in the bottle was accurate, however the name listed on the bottle was Benadryl but it was actually a controlled opioid-like substance. THIS IS A GROSS MISTAKE. On top of it they asked us to return to get the label fixed and then proceeded to try and charge us the difference in the medication cost... What a poorly run facility. We are lucky they even gave us the right medication at all, this type of negligence could be disastrous. If taking your dogs here be warned and i would triple check with the vet themselves on what should be prescribed, make sure it matches the name given by the front desk staff, and don't be afraid to question everything because clearly it's needed.

Definitely would recommend this establishment if you need to have your pet cremated. Losing your…read morebeloved pet is hard. I spoke with April on the phone and in person at their Gainesville location. She was professional and compassionate. You could tell that she cared and she put you at ease. Thank you!!

I want to thank Crevasse's Pet Cremation services for taking such good care of Kabuki's final…read morejourney. I had her for 13 years and losing her at the holidays was crushing beyond words. I live alone but for my cats, happily so, and so losing a member of my household - especially such a simple, happy, funny one - was horrific. Ash and the team at Crevasse's took the time to know us as a family, to understand what my wishes for her were, and to know me as a person. I never felt condescended to or coddled. They met me where I was. It meant I was able to grieve in peace with full knowledge that I didn't need to be afraid of what was happening to her. She was taken from me with reverence and respect, they offered to have the Tibetan Book of the Dead playing as they cared for her (they learned I'm Buddhist during consultation), and they treated her earthly remains and my feelings with absolute care.

Wayne made us feel like our pet was the most special creature on this planet!! We live in Orlando &…read moredrove about an hour to Gentle Goodbyes once we heard aquamation is better for the environment & you receive more of the remains. His studio is in an inconspicuous industrial park. Parking was easy. His office isn't full of frills because Wayne himself is the real deal. He greeted us immediately & escorted us to a back private room to say our final goodbyes to our cat's furry form. The checkout process & selection of services was so easy & Wayne was so patient. He constantly wanted to make sure we were comfortable with the process & our choices. He called us a week later & we were able to coordinate a time to pick up. We were running 30 minutes late & he was so nice & understanding. We purchased our own urn, but he had options to purchase there if you wish. He offered to transfer the remains in the back in case we were uncomfortable. We opted to do it with him & the remains had a sweet tag that Wayne said was on our baby during the entire process. I work within the animal community in Central Florida & I've since recommended his services to anyone who has lost a furry friend!

I brought my cat here because of the reviews and felt like my wishes were heard and understood…read moreuntil I picked up his remains and was disappointed in what I was given. During the interview process, I requested some of my cats fur. This was the most important thing to me. I was willing to give a little baggy for it but I was presented with a vile that would be used for fur collection. My daughter and I made it clear that we wanted as much fur as he could get in the vile. I was given back a pinch of fur that covered a 1/4 of the vile. While driving home, I had to pull over on the side of the road for two hours because I was crying while explaining to my daughter how much he gave me of my cats fur. When my daughter reached out to ask why no more fur was given he was very defensive and told her that he wasn't given specific instruction on how much fur to get. I also requested a nose and paw print, which turned out awful. He upgraded the box that the remains came in most likely out of guilt because he did not give me other things I asked for. In the end he just packed up my cat and all the disappointment I paid for in a bag and sent me on my way.

The owner here was so helpful, accommodating and kind. He was willing to be available whenever…read morenecessary, even after a long trip he was just on. He has the heart of a saint. I would recommend this person to anyone who needs cremation services for their pet.

Amazing. This business assisted my mother in the last stage of my childhood cat, Toast's, life and…read moreher cremation. Would recommend to anyone in the area.