Worst customer service I have ever experienced. Driving through, with a medically fragile child, we stayed in this motel. The floors are filthy, and the rooms are moist and musty. You can Almost taste the dirty floors, in the moist air. when touched with something white, it turns black. the staff was abrupt, unapologetic, defensive in a blame shifting manner, and blatantly patronizing,
After complaining, the front desk clerk, called the manager on us and lied about the encounter. The manager, who seemed nice at first, became openly patronizing, and took the role of mediator, instead of manager of a business. When we were treated terribly, and charged the full overpriced charge, We wrote a review, where they immediately responded by disclosing our very private and personal information and names, in a bid to get us to delete the review. Shockingly bad experience all round. read more