Sushi personally a bit too much mayo on it for me. Very different than what I'm used but perhaps I…read morejust did not order right. Great ambiance and fast, friendly service!

As all the other reviewers pointed out, very small but friendly place. Our taxi passed the place…read moretwice. Non-locals should be aware that the way they like sushi down here is heavily sauced. I ordered the rice bowl with sashimi. The rice even contained a fair amount of white sauce on top of it so be aware. Ask for very light or even no sauce.

Great place for lunch. We sat in their outdoor patio area…read morebecause of the good weather. It wasn't busy so it was easy to order and get service when needed. There is a happy hour menu throughout the weekdays, mostly drink specials. We got their ramen because we were craving soups. I got the omakase ramen; the menu said it comes with 3 different types of pork but only served 2 types. Overall very good. Soft boiled eggs and broth was tasty, just slightly salty but not bad. My husband got the shoyu cha-su ramen and completed the entire bowl! Chill environment during lunch time and pretty diverse menu of Japanese and Asian food.

Located in the Bellavista neighborhood where there are a multitude of restaurants. Featuring…read morenoodles galore, including several versions of ramen, food is fairly authentic with no hints of Chilean or Latin influence. This is a chain, so they are trying to adhere to the recipes and standards but using local ingredients. Noodle dishes were very good, interior is nice, service was good. Reasonably priced too, not to mention about a third cheaper than the same offerings in the US.

We had sushi, coffee, and dessert. Overall; Great food, great atmosphere, great service. Top marks…read more Highly recommended.

I have experienced the best service! The food was wonderful! Specially my caipirinha made me felt…read morelike if I was in Brazil :) thank you for your outstanding service!!

A great space with a ton of atmosphere and a cool vibe. Good for a special occasion. Fusion…read moredishes are interesting. Staff is very friendly and helpful.

More like 3.5 Stars, but not 4-Stars…read more Being a native Japanese, I've tried several Japanese restaurants and local sushi places in Santiago. And ShooGun is probably the most authentic Japanese food you can find in Chile besides Kintaro near Centro. Unlike the new joints in more contemporary mood, such as Temple Lounge (@ Intercontinental) or Osaka (@ W Hotel), atmosphere is pretty straight forward, old-school Japanese sushi bar or Izakaya. So this place is more suitable for more corporate/business dinner. *Not recommended for those looking for a romantic dinner. Food quality is good. Santiago has a decent seafood, and this place does serve good sashimis. As for drinks, they have pretty limited selection of Japanese beer/sake. You can still enjoy the domestic brands of beers/wines. Price setting is quite high probably due to its location, target, and hard-to-get ingredients. Because of the high price, the restaurant is usually not too busy. Most likely no need to make reservation.

This is one of those things.. Yes - it's probably the best Japanese food you'll find in Santiago…read more Is it good Japanese food? The fact that they restrict themselves to mainstream and locally available fish selection is probably a plus, since the fish is fresh and tasty, and the presentation is legitimate and tasteful - actual sushi, rather than the "Papa John's Sushi Dippin' Strips" obscenity that is most local sushi, so unreserved kudos for that most fundamental metric. Still, the menu is flat and touristy. I would put it on a par with what you would expect to find on the catwalks at Japantown in San Francisco - geared towards the ignorant and wide-eyed tourist. The place is dirty, with visible accumulations of grime in the screen-doors. There's lots of waiting, mistakes, contrition, explanations in place of decent service. We had to wait over 10m between the natto and the unagi that we ordered simultaneously to end our meal "because they got other customers"? Seriously? Ankimo, and even ahi are un-heard of. The food was not bad, the fish reasonably fresh, and as with the rest of Chile's Japanese offerings, asking for Nigori Sake just breaks the program - the concept of unfiltered sake is just sooo incomprehensible. For the stupidly high prices, it's a bit of an insult.