Underwhelming…read more..
First, the service...
Service was quite awkward and messy: the owner kept running around and kept speaking in either English or Spanish in a very stressed manner. I would speak in English he would answer in broken Spanish, I would speak in Spanish he would answer in weird English (I am French so I have an accent in both languages, maybe that's why). A new waiter was nice but did not really know what was going on so he always had to go back to the owner to ask (cue 10min more waiting time).
What added to the awkwardness was the girls next to us asked to have something simpler than the whole brunch (one just wanted a juice and the other one something that was on the menu, like an omelet), and the scrambling service means it took them 20minutes to go back to them saying "no, we only do full brunch on Saturday-Sunday" so they had to buy a full brunch and take away the leftover as they had already ordered drinks.
Now the food...
All the items listed on the brunch menu make it sounds appealing, however a few were missing or had been switched (without warning). In the end the plate looks nice and plentiful, but there is close to zero actual cooking going on and the elements were not going together, at least not on the same plate (the warm slamon was on top of cold fruits, making a weird mix). Even more so surprising since it took them a long while to actually deliver the plate (had finished my juice by then). It was ok, nothing special. The cheese was flavourless, bacon was bacon. The caramelized grapefruit was certainly the most interesting piece on the plate, but hardly something to get excited about, it looks nicer than it tastes.
The juices were very nice. I recommend taking the Large one since the Normal size is the equivalent to an expresso cup.
Now the end...
The price on the English menu were cheaper from the prices on the Spanish menu (between $1,000 and $1,500 difference per item). When the bill came they obviously charged us the most expensive prices without apologies or explanations.
All in all
A brunch without great creativity or taste. I can easily put together a plate of fruit with some cheese at home without having to pay close to $10,000 for it (and that's without the juice). Really struggling to understand how this can be tagged as a great brunch place in Santiago. Granted, there aren't that many brunch places to pick from, but on the food level it's similar to Tavelli...
Go for the juice to go only