Absolutely astonishing customer service! A plastic piece holding the top shelf of my dishwasher in place spontaneously snapped, leaving the right side of the shelf sagging. I called Daniel, who happened to be in the neighborhood and was here in a mere 20 minutes. He identified the problem, called the parts supplier, found what was needed was in stock, ran out to get the part, came back a few minutes later and finished the job. Maybe I should say "parts" since he asked if I wanted to replace both of the shelf supports. Given the age of the dishwasher, the fact that they're plastic and that one had already just broken, that seemed like an excellent idea that hadn't crossed my mind until he mentioned it. The total time from when it broke to when he did an excellent job of fixing it couldn't have been more than 90 minutes. I've never experienced anything like it in my life! read more

Absolutely cannot ask for anything more. Fast, knowledgeable, and most importantly.. honest. Never upsells and always gives you the low down on when it's time for a new one. Luckily he was able to save my washer... Excellent communication throughout the repair and he works with tenants and owners alike. read more

Called in the morning and Daniel came within three hours to replace the suspension rods in our washing machine. He was friendly and super quick. I had just put my toddler down for a nap across the hall and she never even stirred. He was in and out in no time. I am confident that my washer will work much better now! Happy customer here! read more

Daniel was great! He knew exactly what the problem was with my washer and had it fixed in no time.

Can't say enough good things about Danielle and his team. The handyman I hired the day before left me hanging and I was short on time to prepare a rental. Danielle answered quickly and got everything done. The items that weren't done he kept me up to date and finished everything. read more

Daniel was honest, provided great service, and handled everything quickly and efficiently. He picked up, repaired, and dropped off my espresso machine within just a couple of days, all for a very reasonable price. Highly recommended! read more

Daniel is a charm. Quiet as a mouse. Fair priced. On time. Excellent work. He's my appliance guy.

Fixed the rattling in my dryer and cleaned it out. Very professional and price was reasonable.

I had a buzzing noise coming from my oven. I reached out to Natomas Appliances based on previous Yelp reviews. Daniel called me and an appointment was made for the next day. Daniel was able to determine the issue and a new part was ordered. A couple days later the part came in and Daniel replaced it. It's been several weeks and several uses of the oven, the buzzing noise is gone. Oven fixed! The price for the part and consultation seemed to be on par with other companies that I had researched. I did like Daniel's promptness, cleanliness when replacing the part, and overall knowledge of the oven. Great job! read more

Daniel was extremely helpful and timely in assessing a leak with my washing machine, the quote was accurate and affordable, and he was able to complete the repair and a full service all on the same day. Highly recommend! read more

Daniel installed our new dishwasher and cooking grill. He did a great job. Friendly and professional. Responds quickly.

Daniel is professional, knowledgeable and very responsive. He explained what he was going to do with our broken dryer (heating coil was broken) and the timeframe and coat to do it. He meant every word and assessed correctly. We will definitely call again for any of our appliance issue and not just for our washer and dryer! read more

This review is a little late but I wanted to make sure I provided the great review they deserve. We were having issues with our dryer. They came out very quickly and diagnosed the issue for us. They repaired the issue which saved us from having to buy a new dryer. We will definitely use them again in the future. read more

Daniel show up on time to fix the problem. He fix it and came next day to put new filter and came day after again to put another part without charge extra. Really good tech. Thanks again. read more

I had a good experience with Natomas Appliance Repair. My LG washing machine stopped working on a Sunday. They, as well as all of the highly rated repairs shops I found on Yelp, were also closed on Sunday. However, they and a few other repair shops did reach out to me Sunday afternoon with Monday appointment times. Natomas Appliance Repair arrived right on time Monday morning. It turned out that the water wasn't draining during the rinse cycle and a new water pump was needed. The repair person was at the house for less than an hour. I felt the cost of the repair was reasonable. The next time my washer breaks down, I will be contacting Natomas Appliance Repair again. read more

Daniel responded quick. Came within 30 minutes and diagnosed my issue within minutes. Knowledgeable and informative. I'd recommend this business to anyone looking for appliance repair. read more

Daniel replaced a stuck valve in my GE cooktop. He was accommodating to my time constraints and always kept me informed of what was going on. I would definitely use Daniel again. read more

Really wonderful company, Daniel is very kind and prompt with calling back and setting my appointment. I had an issue with my dishwasher and Daniel was there the next day to repair it. Very clean and precise with the work that was completed, he also was very fairly priced. I highly recommend Natomas Appliance. read more

Daniel is very responsive and knowledgable. I initially had a leaking water dispenser issue. I had done my own research and figured that replacing the water inlet valve was sufficient. I wanted to do it on my own, but realized that I had to let a professional do it given that I had the wrong part and ice assembly decided to also stop making ice during triple digit weather. Daniel was able to come by and diagnose my ice maker issue and quickly repaired that. He said that with the water dispenser issue he had checked the water inlet valve and it looked good, but after he left the water continued to drip. I asked if he could come by and check it out. After discussing with him that this water dripping is serious where water would overflow to the floor, he was able to replace the water inlet valve too. This was at no extra charge. It shows how he prioritizes the customer and he wants to make sure he performs quality work. The 4/5 stars was because of the miscommunication with the water dripping, but other than that his service was wonderful. He works efficiently and uses original Manufacturer's parts. And they were in stock. I would call him back if I had another appliance issue in the future. Thanks, Daniel! Keep up the good work!! read more

My quite old washing machine stopped mid cycle with a tub of water and a load of clothes inside. This was a Saturday morning. I phoned Natomas Appliance and Daniel was able to come out a few hours later. He quickly determined what the problem was and was able to repair it at that time. He was knowledgeable, professional, and I would absolutely hire him again. In fact, as I'm writing this, one or two years later, my washing machine is again having a problem and I know that Daniel will be able to repair it! read more

Quick response, appointment time was kept. Troubleshooting went fast , parts were ordered and came in on time and for the price quoted. Repair is complete and would call again. read more

I needed someone to come out the same day. Natomas Appliance was the able to accommodate me and their prices were good.

Daniel was very responsive. Once I decided to move forward with our stove repair, he was able to come to our house within several hours. The repair was done quickly and efficiently, and we ended up paying the base amount. I'll be calling him again with future appliance repair needs! read more

Daniel is awesome! Arrived on time and friendly and informative about the needed repair to my oven. He replaced the bottom element this morning and willing to stop by a 2nd time once the replacement top element in stock and available. Highly recommend. read more

I can't thank Daniel of Natomas Appliance enough for coming to our aid on a weekend. He was, prompt, efficient and knowledgeable. I highly recommend his service read more

Daniel was great! Really good communication on arrival time. Prompt and friendly. Fixed my dryer with ease. Great service. Definitely would use again in the future. read more

We needed our microwave fixed. Daniel was very reasonable, reliable, and professional. Definitely recommend!

My washer started making this loud noise so I called Natomas Appliance and they were able to get someone out the next morning! The tech had the issue identified within 5minutes and showed me the mechanics of it and could get the part and be right back within 20 minutes! He did and my washer was back up working again. Cost is very reasonable and service is great in the office and from the tech. I highly recommend them for your appliance repairs! read more

Daniel did a great job of repairing the ice maker and water dispenser in our 6 year old Whirlpool refrigerator. He came out same day on a Saturday, was on time, friendly, and was actually able to complete the job for much less than his estimate! Highly recommend!! read more

First we really appreciated that they could accommodate a Saturday appointment. The bad news is our washer is done for but thankfully they were able to diagnose it quickly. Also we really appreciated their honesty, they told us it wasn't worth repairing the cost was equivalent to buying a new washing machine. read more

Very helpful and responsive. The repair technician was there to help repair my microwave in short notice. Thank you so much!

Daniel is efficient and effective in diagnosing and repairing our washer and dryer. He is motivated to accomplish the job and was a great guy to work with. read more

Daniel is a great young man and did a fantastic job. He answered right away and was here on time.

I called in for my microwave that wasn't working. Technician was out the same day and had the parts needed for my repairs, got everything done neatly and quickly which is always appreciated and value was incredible! Thank you read more

We have used different companies for professional services in the last 7 years. Natomas Appliance repair is the best experience we've had. Friendly, competent and get things done - and Dan explains what he is doing and gives options and suggestions. We will use Dan on anything appliance-related going forward. read more

Samsung Refrigerator ninja ! Daniel is the most knowledgable repairman I interviewed when looking for someone to fix my Samsung woes. If you are having some of the documented issues of icing up, failing to defrost and ice maker problems he his your man. He has some recommended enhancements to the repair which prevents reoccurring issues, and they work. I'm pleased to say after more than 30 days I have no signs of future failures. Great commutation, easy scheduling and reasonably priced. read more

I was very pleased with the service of Natomas Appliance. An obscure but important component of my 20-year-old Thermador range stopped working and Daniel was able to find the part - which had been discontinued - and fixed the problem. I highly recommend Natomas Appliance. read more

The first repair person our home warranty company sent out was here for 5 minutes and told us our oven was too old and they didn't make the parts anymore so there wasn't anything he could do. They sent Daniel out for a second opinion and he was able to determine that we had a few options and he could definitely make the needed repairs. He was super friendly and knowledgeable- we will always call on him from now on! read more

Daniel was called to repair a refrigerator. He came over on time , got to work and did a great job at diagnosing and fixing the problem.He was polite and kept everything tidy. I feel very lucky to have found this company and highly recommend them . The rates are also very reasonable for all the work that was done. You cannot go wrong if you need help with an appliance. read more

I worked with Daniel twice. Ver easy to work with and get the Job done Timely, straightforward and Professional. You know what you get, how much it cost before you get your work done. Highly recommend!! read more