These guys are great to work with! Best car experience I've had! Really kind people and great…read moreservice. They also get back to you in a timely manner.

My daughter, who is 27 years old, paid cash for a vehicle $6,800.00 cash) and they assured her…read morenothing was wrong with it. The first night we brought it home it rained and the moon roof lines leaked water all over the floor of the car. Two months later, the motor blew up because oil was leaking so badly, and it costs her $3,900.00 to get it repaired and 411 Trucks and Auto would not help her fix any of it and I think that is pretty sorry of a business. When you buy a vehicle, the dealer is supposed to make you aware of any problems, so I am turning them into the Better Business Bureau and speaking with an attorney. I have never been lied to like she was lied to about a vehicle that cost $6,800.00. That's not alot of money for some people, but for a single mother, it's alot and it's about doing the right thing. I would be leary of this car dealer. They lie straight to your face and sale complete garbage for vehicles. They wouldn't even let her pay them to repair it, then trade it for a different vehicle. That says alot in itself. They don't even trust their on mechanics and won't trade a vehicle they sold less than two months ago for cash. I will add photos of the repair bill once we get it out of the shop. I'm pretty sick right now and honesty is everything in my opinion.

Gary and his staff went out of their way to find a certain part on my car for repair…read more Honest work.

Wonderful Place to get your car fixed after an accident Gary has been in the Business for 50 years…read moreeven though he has turned it over to Casey his Daughter the Prestige work his staff Does has not changed I highly recommend this Body Shop over any around

Showed up within a half hour. Had my keys out in less than a minute. Very friendly. Carter is a…read moresuper nice man. I will use again if I ever need.

We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

I've used Daniel a couple times when I had problems with my work truck. He was quick to respond,…read moregot to me as fast as possible and got me up and running for a reasonable price. I highly recommend Smoky Mountain Roadside

I was helping a friend who was broken down between Maryville and Sevierville. Daniel pulled in his…read morepersonal vehicle just to check on us but ended up rescuing us! Respectfully declined money AND helped me rescue a calf in the field across from where we were broken down! Great service, great guy!

Professional, Timely, an AMAZING EQ setting and Maybe Above All Else: Incredibly Friendly!…read more After a miserable DYI experience before, and decidedly wasn't going through that hell again, I found myself in such a situation again after purchasing a newer vehicle that had some bells, but no whistles I was accustomed to (specifically CarPlay). With the current microchip shortage, mid level units from premium brands were no where to be found. The choices were literally $1200+ units or $500 and below (very few of which actually had a screen or CarPlay capabilities). But I found a Boss unit that checked all the boxes, and decided at the price-point to give it ago. I knew that I wouldn't be going the DYI route again. So, I set off to find installation from a provider who didn't require a mandatory equipment purchase, but was also in the nearby area. I came across JAAC via a Google search, and checked out their website. I used the "request a quote" forum found there on Friday, and after the weekend still had not heard anything back. So, I called that Monday afternoon. In less than 10 minutes I had an appointment for the coming Wednesday, and the actual total I could expect, not an estimate! It was recommended that I go with a different backup camera than the one that came with my unit. I trusted their recommendation without explanation; they're the experts. Josh later told me that it's because the camera that I had uses a plastic housing, his came with a metal housing. Common sense tells you that metal fares much better against the elements than plastic. I had expected to spend a minimum of $500, and the price I was given seemed more-than-reasonable. Later, Josh told me that he's admittedly a little bit more than a big box store, and honestly I wouldn't have ever known. Plus, at the end of the day, I was given an opportunity to support a small, and local, business. I arrived at my appointed time, and was a little surprised that the business is ran out of their home. But, was immediately greeted by Ashely (Josh's wife) and they were both incredibly friendly. There's a little indoor waiting area (which with the temperature in excess of 90º was very relieving), and honestly it made it feel less like I was intruding. After introductions, and a rundown of the unexpected amenities, they got right to work. Ok, it's not a big waiting room (plus, it is in their home), so don't pack the car and head over, but they offer WiFi, a FireStick, and a list of streaming services. Honestly, it rivals those offered by three-and-four-star hotels. I had packed my Nintendo and a hotspot, so I was set, but it was nice to know there would have been options if I hadn't. My appointment was at 1:00, and I got there at 1:10 (the ATM was being very slow), and they were working by 1:25. Based solely on my previous experience, and the addition of a backup camera installation I anticipated 4+ hours. They were done by 4:00, maybe even earlier. We chit-chatted for about 25 minutes, and then Josh actually sat in the vehicle with me for about 20 more and walked me through some of the features of my equipment, which was incredibly nice. He also explained to me that he soldered all of the connections, which makes them more stable. He could have just left it to me to read the manual (I certainly had time while I waited!), but he made the effort to explain some things to me and answer my questions. My overall install looks incredibly sharp! And the price was more than fair! I would gladly pay more for the service I received! Plus, Josh tuned the EQ with his personal setting and IT IS BOSS! Honestly, if I have any issue from anything I imagine it will be from the unit itself and not from the installation. I don't know that you could find a better installation provider in a 75 mile radius! HIGHLY RECOMMEND!

I can't say enough good things about JAAC! So helpful and informative. I would recommend them to…read moreanyone thay needs assistance! 5 star all the way!

I am very happy and extremely impressed. This is an extremely reputable establishment and the…read moreworkmanship is excellent. I had a very difficult speaker replacement. To accomplish this task they had to remove all of the surrounding interior panels. This work took twice as long as they anticipated but they still only charged me the originally quoted total. This all adds up to my highest recommendation. Go here!!!!!

Great service and after sale support. My wife gave me a remote start 5 or 6 years ago install by…read moreAmerican. Going in this week for a Hamilton Motors upgrade got my RX.

Absolutely great, my car has never looked so good. And the owner Michael was so very nice as was…read morehis sweet daughter!

Had an appoitment at 12:30 yesterday. Showed up a few minutes early. No one was there. So I…read morewaited until 12:30 and still no one. Went and knocked on door and tried to call them. No answer either way. I waited until aftr 1 pm thinking maybe they had gone to lunch and were running behind .....they never showed up. It is call by appointment which I did.

Quick, friendly, excellent price, professional Very highly…read morerecommend this locksmith We were stranded at Park West hospital. I had just had a heart cath. Really wanted to get home to Athens TN. I accidentally locked my keys in the suburban. When I called he came quickly and we were on our way home. Thank you for excellent friendly service

On a recent visit to Knoxville, I got a flat tire. This is a newer vehicle, and I was by myself,…read moreand it was getting dark, needless to say I do not know how to change a tire. So I looked up and found First Choice Locksmith. I spoke with Harold on the phone, he gave me a time of arrival and showed up exactly at that time, offered me a water and within no time had the tire off and a donut on the vehicle. He also suggested where I could go to take the tire which had a nail in it to be fixed. He was extremely polite and helpful. He even made a few suggestions of places to eat. I would definitely suggest First choice Locksmith for any problems you have. I did get a card!