Jack (the sales rep) and Alec the installer were top notch! Jack was extremely informative & knowledgeable. My husband made me swear that I would NOT sign the contract that day (he wanted to get three quotes) Guess what? We did sign that day! Alec was a phenomenal - he was considerate from laying down floor cloths to hosing down our driveway when he left. He promised the job would be done in two days and he did it!!! He was very conscientious and professional. We definitely got great value for our dollar!!! read more

Great experience with ALL I dealt with. I had two bathrooms done and very happy. Very helpful and experienced crew. Thank you guys I appreciate all your work. read more

I contacted them about installing a step in tub and shower. It took 6 months to get the tub, even the istallers were surprised it took so long. I have enjoyed the tub/shower very much. Problem is after 2 years the one handle to help me get out, is now starting to rust. I contacted the company, was told to e-mail a picture of the bar, which I did, now NOTHING. It is as if they dropped off the earth. I have called several times and was told someone would get back to me. Again NOTHING. They are good at installing, once they get the stuff, but the customer service stinks. I would never recommend this company to anyone. read more

National Bath - General Contractors Near Me - Tampa, Florida

We hired National Bath to renovate our two showers, one requiring a tub removal. Geraldo Bomtempo was the installer on our project. Communication with him was great. He double checked each part of the installation to ensure everything was as I wanted. He also made great suggestions for height and placement of some optional items. He made certain everything was left clean and took away all demo and construction materials. This was a quality job with quality materials and we are very pleased. read more

National Bath - Guest Shower - General Contractors Near Me - Tampa, Florida

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Their Rep, Alex Morris was very kind and professional! on time and called me before!

National Bath delivered ! They kept me informed at all times on the progress of this project, and handled everything very professionally. I want to especially note the work of the 2-man crew, James and Jesus, who went above and beyond in dealing with the difficulty of installing a new walk-in shower to replace an old bathtub in an equally old 6th floor condo ! Now I know why it was so difficult finding a contractor willing to take on this project. And they stand behind their work and products which I witnessed first-hand in their dealings with other customers. Highly recommend this company. read more

National Bath - General Contractors Near Me - Tampa, Florida

National Bath didn't outstanding job describing exactly what they would do. They did it as they described they did it timely they found a couple unexpected things that they did not try to charge extra for overall very very happy the installer James espresso didn't excellent job really knew his stuff. read more

I will tell anyone remodeling a shower NOT to use NATIONAL BATH!!!! I am in a position to lose $3,400 or allow them to do the job. This is published in Complaintsboard.com, Overview of National Bath customer experience: "National Bath has a consistently bad reputation among customers for multiple reasons. Clients have reported poor quality workmanship, delays in completion of projects, and lack of communication from company representatives. Customers have also noted issues with installation and discrepancies between what was promised and delivered. Complaints are rampant about inadequate customer service and a refusal to address concerns. These serious failures have earned a poor ranking for the company among consumers, making them an unreliable choice for bathroom remodeling services." STAY FAR AWAY!!!!! Small claims court is no fun, but that's what you will need to do to get back the deposit they will refuse to return. They will write up an 'Estimate on a tablet and email it to you. The forms will actually be a SALE. When you catch it, and call to cancel the order, they will not answer the main office will have full voice mail. They will refuse your credit card, insist on a check, and cash it in three days. Tge check was meant to 'hold the price', and not intended to be cashed. They will not return your check, and tell you they are doing you a favor by letting you out of the sale that you never wanted. They have the right to charge 1/3 of the contract price, according to the paperwork that was never presented for review during their visit. They will insist they are being generous by allowing you to lose just the deposit. What a deal. FRAUD! read more

We had a beautiful roll in shower built for me to roll my shower wheelchair in. They treated us like family, Jeff walked us through everything before we bought the shower. And the install by Jean went just as smoothly.They both went above and beyond. Couldn't be happier with the final product, would highly recommend National Bath for a shower remodel. read more

Work is unacceptable and has to be redone due to leaks. Getting second quotes to replace their existing crap is $6000 less than they charged me. They are predaTory and have no integrity whatsoever, the material is not a stone composite it is plastic. The size is not what I purchased and I am having to take them to court to get my money back. Beware beware beware.... read more

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O was tremendous. Explained installation process, and discussed any need for change.

My husband and I were introduced to Chaz, the East Coast manager for national bath, we were interested in having a shower installed in our master bathroom. Cha was pleasant, informative and very knowledgeable. We enjoyed the time spent with Chaz and trusted his expertise.We made the purchase and trust that we chose the right company. read more

Not a good experience at all. First the salesman (actually the trainer) didn't know how to measure or what fit. I told him I liked barn door that opened both sides. So he names a door,orders door, but it doesn't fit the opening. They said I'd have seamless panels. I have a seam right down the middle bcse again the panels didn't fit. The chaulk that was used was way overdone and turned yellow in a week. They never came out to see finished product. They never sent final paperwork and I've requested several times. The owner obviously doesn't care either. My one day bathtub to shower conversion took weeks bcse everything was a cluster and was wrong. There's more but why belabor the point. Wasn't cheap for not being at all what I hoped. read more

We had our shower done by National Bath. It has been a a little over a month or two and we are very disappointed. We called National Bath a couple of weeks ago because the shower floor started getting these white marks. I was told to spray vinegar and it would be fine. I didn't realize that we would have to spray vinegar in my shower everyday. We spray the vinegar and the white comes back. We left messages for the sales person Cha. And also at National bath on Thursday. It is now Friday and no response. We called and got a girl on the phone and she told us that we should have known this would happen because we have Hard water. I'm not sure how we were supposed to automatically know this. I think we should have been told if we had Hard water, this would be a problem. We spent alot of money on these two bathrooms and now we are told more or less. Deal with it there's nothing we can do about it. She suggested we get a filter system out in our home for thousands of dollars to get rid of the problem. If we were told this was going to be an issue from the beginning, we would've never gone with National Bath. If people are run into this problem, they should be told by the sales person about their water. Maybe it should become a question what type of water do you have? I would not recommend National Bath to anybody. They say you have a lifetime warranty, but unfortunately, this problem obviously, isn't covered by my lifetime guarantee. So what good is a lifetime guarantee doing me when it does nothing. I will wait until Monday to see if really does call me back. And I am sure that I will hear the same I have to continue spraying vinegar in my shower every day for the rest of my life, but then also the white still comes back as soon as it dries, so the vinegar doesn't take care of the problem either. So before you think about getting National Bath to redo your showers, you better check your water or be willing to put in a filtering system for your water that's gonna cost you an additional thousands of dollars. read more

My installer, Geraldo Bomtempo, was 5 stars all the way. He completed a one day install, which included mold remediation. The guy couldn't have been nicer The shower is beautiful. The 4 star rating is due to communications after the project. After a week I still had not heard anything from the project manager despite leaving repeated messages. It was surprising after the great service I received before the install. read more

Door to walk-in spa tub stopped latching and this leaves the tub useless. This problem was brought to National Bath's attention about four months ago. A tech came out and told us a new door was required and we still have no door. My wife uses tub for therapy and has not been able to use the tub for all this time. We call almost daily and when they do talk to us all we get is an earful of excuses. I would not use National Bath as they do not stand behind product. Our tub sits useless in our bathroom. read more

Beware this business is a scam They begging for review before the job is done I will not recommend this business After getting your deposit you will not be able to get in touch with them for the first 3 days in case you change your mind to hold on to your money. read more

I would not use them again to to their finance company. My wife pays by check and 2 are missing. The bank has been notified, checks cancelled and new checks mailed out. So, they are trying to say that for this reason we will lose the promotional rate and are getting hit with a 20% interest fee. Note : this is National Bath's financial service that is giving us the problem but if I knew the financial service they use would pull and stunt like this, I would not have bothered using this company. read more

stay away!!! this company is takes your money and doesnt provide profucts or services! the company is in a major lawsuit in hillsborough county fl for not paying! read more

Cannot recommend National Bath highly enough to anyone looking for optimal quality, service, and impeccable installation for a bathtub-to-walk-in -shower project. We hit the trifecta with Preston (sales), Kennedy (project management/scheduling) and the beyond amazing Igor, who installed our new shower with meticulous skill, patience, professionalism and good humor from beginning to end. It is always difficult to know what the end result will really look like from initial sample choices of materials and colors and I will admit to a bit of concern about the new shower looking too plastic and institutional. Suffice to say that our finished new shower is absolutely stunning, exceeding all expectations. And even more important, safe, comfortable and mechanically easy to use for this very happy senior citizen. Don't waste your time with the competitor companies that flood the airwaves with ads. Made in the USA with top of the line materials sold and installed by outstanding professionals, National Bath showers are above and beyond anything else on the market for quality, workmanship and value for the dollar. We could not have made a better investment in our health , safety and well-being, not to mention our home, than our gorgeous new shower from National Bath. Many thanks again to Preston, Kennedy and Igor - and all their talented colleagues throughout the company - who make us extra proud to use and enjoy this Made in the USA product every day. read more

Our installer did an exceptional job. Kennedy Larson, our project manager, reached out to us and made sure the materials were available to do the work. My wife is having surgery soon and the company turned around our request in a week. We recommend National Bath. read more

Had the worst sales representative ever come try to sell us a walk-in tub. Never gave us his card or a flyer with the price estimate. He basically wrote everything down on a school notebook then turned it around and showed us his estimate. We were left with nothing, not a thing! We have nothing to refer to when comparing to other companies. We are taking bids on this project, so I guess they won't be one of the companies competing. read more

Our installer, Geraldo did a fantastic job today with demo and install of our new walk in shower. He did it all in one day, cleaned up after all work was completed. Our Project Manager, Jacqueline was very courteous, professional, and helped with all communication needs. National Bath was a great company to work from beginning to end. read more

Giving 3 stars is generous considering the after sale service I have not been getting. Had a new shower put in 5 weeks ago. Although I really do like using the product, there is a minor glitch in getting the sliding glass door to latch, either opened or closed. The problem first started a few days after installation. I was patient during the holidays but since the first of the year I have left 3 messages that have not gotten any reply. I have made several calls then hung up because the calls go immediately to the voice mail option. Thea showers are very expensive, so benefit versus expense is not a definite plus. For the most part the materials are of very high quality. The parts that are malfunctioning should be very small cost in comparison to the total cost. It is the lack of response from service and repair that are unsatisfactory. If only I could get a call back, I would have more to tell you. UPDATE: A few days after this review was posted, I was contacted by one of National Bath's employed installers, the one who did the initial in stall. The next working day he came to my house at 8 in the morning with another gentleman. The two of them worked together adjusting the latches on the sliding glass door. They work as intended now. I guess these reviews are taken seriously by vendors??? read more

Found bathroom remodel online. Salesman was good at his job. To finish bathroom, molding was a white board and trim I could gave purchased at my local hardware store. That's what they consider trim. Bathroom remodel was over 16K. Not given the trim to match the rest of shower as discussed with Salesman. No return call as promised. I had to follow-up with the call. Never again will I use them fir other bathroom remodels. Buyer beware!!! read more

Very professional and a positive experience. Our original installer became ill the day he showed up. Geraldo, the new installer showed up on time the next day. W have an older home and was told it may take an extra day but it did not. Sales team and installers were easy to work with. read more

Great experience from the beginning to the installation by Marcelo Silva. Marcelo is professional, friendly and did an amazing job installing our new shower! We love it! read more

Cody came out to do my estimate last Friday. He showed me the materials and we put together a design for 2 bathrooms. He took notes on his legal pad and gave me a quote. He didn't have a business card to leave nor did he leave a written estimate of any kind. That was 5 days ago and there has been no follow up from Cody or the company. I guess I won't be using them. read more

My experience with this company was awful. I would never recommend this company. I was lied to by Chaz, he never answered or returned my calls. read more

My rep was Chaz and he truly brought all his imagination and expertise into the design. He was a great listener and found inspiration quickly to bring my wishes to reality. I got a good feeling of the price point and he gave me space to make a decision and get other quotes so I can be confident about his quote. read more

Brett came out for an estimate for a shower renovation and was very informative and patient with answering all of our questions. We were very impressed with the quality of the material and lifetime warranty offered by the company. It was great to be able to see a rendering of our shower with all of the options we chose. Excellent company! read more

Top quality operation. I particularly appreciated Robert, the installation manager who was kind caring abd professional and made sure my project was perfect. Light years ahead of their competitors!! read more

AAA+++. Extremely pleased with our bathroom renovations. The Installation Team of Fernando Sabino and his helper (sorry I neglected to get his name) were excellent workers. We cannot praise them enough. The attention to detail was amazing and very impressive. We love our new showers. Thank you so very much. read more

Had a Great experience with Chaz! He explained everything consisly and gave us multiple options for our New Master Bedroom. Beautiful Designs. read more

We had our order put in on September 11th, and on January 8th was when the shower was installed. That was the bad part. The project manager that was originally assigned to us wouldn't get back to us, but National Bath assigned us to Kennedy, and everything went smoothly after that, and Kennedy was very courteous and professional. Luckily, we have a two bath home, so it wasn't a bad situation. Mike our installer did not rush through the job or cut corners. He made sure the shower install was perfect and was very meticulous. That is exactly what I wanted in an install, and the end result was a beautiful shower. We love it. We may even have National Bath do the guest bath in a couple of years. If not for the delays and the issues with the original project manager, I would give National Bath five stars. Kennedy and Mike made me feel so much better about the purchase, and the shower turned out perfect. read more

This has been a nightmare from the beginning. The salesman didn't measure properly so when the first installers came out they couldn't install the tub because it was too big. Originally I was told the only thing that would have to be done was to remove the door frame to get the tub in. I was then contacted and told they could install a smaller tub. The field supervisor came out, took measurements and said they would have to go through the wall and that was standard procedure. Problem was the wall had built in shelves that I wasn't willing to have taken out. Decision was finally made to go through a different wall. If I had known they would have to go through a wall I never would have signed a contract. The installers came out and installed the tub on Tuesday. I used it once with no problem. My son used it the next night and it drained very slowly. My daughter-in-law used it today (Saturday) and it won't drain at all. Nothing but bad experience with this company! read more

I loved my project manager Nataly from the start. My installer rich was awesome. My Shower looks amazing

I wanted a Bath Remodel, I received a call from a Christian from National Bath. He told me that the estimate would be 1 to 1 1/2 hours and asked if I would be the only one there. I said my wife would be if she is available. He then asked if she was on the deed to my house? I got upset and advised he has no right to ask me this and hung up. He has called me 2 more times. I then got a call from Shelly from this company and advised her what happened. She was appalled as well. I called the company and asked for the owner or manager and an Asian woman would not transfer me. She had to know the whole reason and then she could transfer me. I explained it all and she said I will take you off our call list. I said I want to speak to a manager, and she then stated she was a project manager? Please do your research, companies that won't let you speak to higher ups are usually not professional or willing to communicate with customers, or they don't want to address problems or issues. This is your warning, if you go with them don't expect to be able to speak to anyone in management because they are not allowed to transfer you. Also their website is misleading, they wont do bathtub removal and replacement or work that is a few thousand dollars so the one employee advised. They are only doing big jobs worth lots of money. read more

I had several companies out to see what they offered. I happy with my choice selecting National Bath. The product is top notch! Compared to the other companies, I received the best quality product for the money-no doubt! Installation was fast and professional. I highly recommend this company. read more

Let me start by saying, this is the ABSOLUTE WORST company that I have EVER dealt with. They sent a 80 year old man to my house to measure and give me an estimate on both of my showers to be retiled. He gave us an estimate and left, as we told him we would get back with him as we had other estimates lined up. We decided to go with "National Bath", they came back out 3 more times to "measure" and each time we had to take time off work for the measuring. We gave them a down payment and then they called us back to say they "underbid" the project and will not be able to do it, after we signed a contract and they took our money, this is 3 months in and no new shower tile! Now, I cannot get anyone to answer the phone to give me back my deposit! Now I am looking for an attorney and I am going to have the job done per contract! Biggest joke of a company ever!! read more