Today was my first time in Dr. Godin's office to get Botox. I cannot speak highly enough of the…read morewonderful staff, atmosphere and of course Dr. Godin! The appointment was done in less than an hour so it was extremely convenient to do on my lunch break. The staff made sure I was well taken care of and gave me a cute little ice pack and corrective makeup in case I experienced any bruising. I highly recommend!

I will no longer go here. Had issues in the past and reported but no one responded to feedback or…read moreseemed to be concerned. Another issue today and Tracy wanted to interrupt me when I was speaking. I have a feeling their response will be that I am just upset about not receiving a product and that is not the case. I was upset prior to this about how they treat customers. Make you feel like if you have to ask how much a product or service is, you don't need to see them. It is unfortunate that they can come off condescending. Wasn't always easy to get appointment and I will go elsewhere where you are appreciated for your business.

The most down-to-earth, outgoing, friendliest, doctor I have ever had the pleasure of coming in…read morecontact with. I met with her on three occasions and was amazed at the amount of time she would spend with me. The entire office seemed to be run with precision but the staff still showed a concern for the patients. I honestly have no connection with Dr. Kerr and just by chance found her online. If you're looking for a great ENT doctor and staff I highly recommend this office. Steve Hopkins

In todays world of some pretty abysmale health care, finding a…read more competent doctor can be challenging. But I sure lucked out when I secured an appointment with Commonwealth Ear, Nose and Throats specialists. It took me a week to find someone to even see to my problem. How fortunate I was to be scheduled almost promptly with Dr. Julie Kerr. Nor only is she above excellent in her chosen field, she is compassionate and kind. She was swift to take care of my problem and because of that and her wonderful bedside manner I will sing her praises 'to the rafters". Thank you Dr. Kerr!

Dr Trice performed cataract surgery on both eyes. He was great. I have recommended him to others.read more

The doctor's here are fantastic but the front desk is far from it. Very unprofessional and rude…read moreespecially "Jennifer". She could care less. In this type of industry they need to show empathy and compassion not treat people like they are less than worthy. You never know what another person is going through so please stop being so self centered and practice being courteous.

Just called to make an appointment, left a message last Friday per the voice system that said…read more"leave a message and we will call you back within 24 hours" its now Wednesday afternoon and nothing. Myself as well as my entire family have been long time patients of Dr. Jernigan, and they all still go to this practice that is why I wanted to come back. I just moved back to the area. When I called got an employee named Jasmine on the phone explained to her that I called and left a message to make an appointment last Friday around 1:00 after I had been seen in the ER and left a message and never received a returned call. Explained the situation to her, my father had spoken to Dr. Jones the week before and was told for me to call and he would be happy to see me. She took my date of birth and in a not very Friendly and proceeded to tell me that I would be considered a new patient and could not be seen until at least June or later. I explained that I had just been seen in the ER for blood pressure issues and needed to follow up within the next week or two and it did not matter to me who I saw and she once again rudely told me that there was nothing until at least June. Not we have a waiting list, nothing. I told her don't worry about it I would find another practice. As a "New Patient" was not a very good impression to say the least. I was also told that I was on a dismissal list from owing $20.00 from several months ago, when I explained that I divorced and moved and did not receive a letter and would be more than happy to pay the $20.00 I was told no and we still cannot see you. Very poor service after the service I received on the phone I would definitely not go to this practice. I will drive to the other side of town for a better experience any day.