Very good doctor. He is very thorough and does preventative healthcare testing. He is very…read moreknowledgeable and professional. From the staff to the doctor to the contracted people who the tests ordered, this place is the best place to go. They don't give u a band aid and kick you out the door. They care about you as people.

The staff here is extremely rude. There is a woman at the front with bangs and another blonde…read morewoman. Both were very rude and unfriendly. They made my experience very unpleasant. If you want a good prenatal experience, make the drive to Rosenberg or Sugar Land.

The practitioners I've met are great, I'm sure they all are, but that doesn't do patients a lot of…read moregood when the management/scheduling is so ridiculous. I've read this about other Memorial Hermann groups too; come on, MH, fix your system. I called for a sick visit with a specialist and (after waiting an hour for a call back) couldn't get past the main scheduler, who put me on hold while going back and forth with the practice. Ultimately I was told they were just "booked" and I couldn't get in for a month. Seriously? What is the point in having doctors you can't see when you need to? I was in a lot of pain, so as an insured person here my only recourse is to go to the ER on a weekday, or find another doctor? Ultimately I did go to another doctor outside this group, TG, because it turned out I really needed treatment ASAP. It's a real shame that MH had to buy out this group. When I used to live here before their management it was a perfectly fine experience.

Two weeks ago my husband called Dr. Aly's office because I was in excruciating pain. I have Lupus…read moreand Sjögren's, so I know pain--but this was different and I had already been in and out of the hospital. The office manager told my husband multiple times that Dr. Aly couldn't help me and that I needed to see pain management, with zero empathy or concern. Later that same night I was rushed to the ER. Doctors discovered I had blood clots and needed a blood infusion. I was diagnosed with DVT and placed on blood thinners. Now I'm experiencing severe side effects and the ER instructed me to contact my PCP to change the medication. When I called the office today, Veronica muted the phone instead of placing me on hold and after about 10 minutes the call was disconnected. I was dismissed as having a "pain management issue" when in reality I had life-threatening blood clots. Dr. Aly himself may be fine, but his office staff is extremely concerning. Patients deserve to be heard and taken seriously.

This doctor does not see his patients. His NP is the one that does all the communication. He…read moreadmitted me to the hospital for 5 days and I had a series of test done but received no information on the results??? I only saw the doctor for a total of 15 minutes the entire stay and he only spoke, maybe, a total of 15 words to me! Very disappointed!! This doctor milked my insurance company by ordering every test imaginable but did not go over any results with me. He released me from the hospital with a hemoglobin level of 8.5?? way below the 12.0 level that is the normal range. I had to make an emergency appt with a Hematologist who immediately ordered an iron infusion for me. My experience with this doctor was a nightmare.

Dr. Thomas has been our family doctor for years. Very knowledgeable and seems to keep up to date…read moreon current medicine. Believe he cares about all his patients and has a good bed side manner.

I have been seeing Dr. Thomas since he first started practice in Lake Jackson. He is very thorough…read moreand up-to-date on the conditons I have. He always has spent the time necessary to address my questions and concerns. As a primary care/family physician he does an excellent job and I would highly recommend him.

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

Broadway family clinic offers minimal wait times, with courteous staff, and quality care.read more

I needed to get the third pfizer covid vaccine does for my 12 month old. The clinic I was…read morepreviously using did not have any openings for a while. I called this clinic and they said they could do his vaccine. I arrived for his appointment and the staff was all very nice and friendly and everything looked very clean. We were moved next door to another waiting room and they asked to see his vaccine card which I provided. They asked me why I was getting a third dose and I said because the Pfizer vaccine for infants is 3 doses. She asked me but who told you that you needed a third dose. I was kind of stumped and responded Pfizer and tx childrens told me...... She said I'll be right back and left with my son's vaccine card. At this point I am extremely unconfutable with having my son vaccinated here as they clearly do not even know the vaccine schedule. If she had not have taken the vaccine card I would have just left. So I waited a bit then she came back and said they don't have the pfizer infant dose. I said I was told that y'all did when I called and scheduled a couple of days ago. She apologized and said that they do not have it. So the whole thing wound up being a waste of time. So while everyone was very nice, there is some communication issues with their scheduling staff as well as some education issues. If they are administering vaccines, they should at least be aware of the vaccine schedule. I did really like that this clinic is smaller and it felt like you got more individualized attention versus other pediatric clinics that always seem overcrowded.

Dr. Shaya is simply the best. She is a brilliant and caring physician. She spends the time to…read morereally listen to you to figure out what the root cause of your medical issue is rather than just treating the symptoms. She has been my primary care doctor for about 10 years and I wouldn't want to go anywhere else. I feel that we team up together so that I can be my healthiest!

Love love love this physician :) she takes her sweet time to listen to you and understand your…read moreconcerns and is genuinely concerned towards reaching the solutions

Unfortunately, I had the misfortune of having Dr. Ferguson be the on-call doctor when my father was…read moreill. He had a colon bleed and had 4 bleed episodes within a 3 1/2 hour period. He's old and weak and I was quite worried. It's the 2nd incident of bleeding in a year. More reason to worry. The last time it had happened, we had gone to the hospital and waited forever as people usually do in ERs. They checked him out, ordered a colonoscopy which we had done the next day, and they found diverticulosis. Anyway, without getting into too much medical detail, like I said, he had another bleed episode. When Dr. Ferguson called back, I explained the situation and she proceeded to tell me that she couldn't judge the situation since she hasn't seen the patient, hasn't measured how much blood was lost, and if a transfusion is necessary. So, then I explained it again and asked, very patiently, if I should take my dad to the hospital. I don't know if I should've. I'm not a doctor. I'm already scared to death and I'm so worried, and she tells me, AGAIN, that she cannot judge the situation and cannot tell me if we should go to the hospital or not. At this point, I get angry. I ask her with some sarcasm that she, being a doctor, a specialist, couldn't tell me if a patient who is bleeding out of their a$$-hole should be taken to the hospital. She repeated that she could not. I asked again and she said no because she couldn't judge. I lost it. Almost in tears, I told her that if something happens to my father that it'll be on her. I told her that I would report her and she then proceeded to tell me her full name, like she didn't care if I did. So, I don't know about reporting her but I do know that I don't want anyone else to experience this doctor and her poor people skills, her lack of empathy, her lack of sympathy, and her disregard for a patient and their suffering. She is with a Memorial Hermann group and her primary group is in Wharton and they have offices in Sugar Land and in Rosenberg. Because of her, I will be going back to Methodist. Bye Dr. Jaffri...because he was on vacay and I had to experience Dr. Ferguson, we won't be seeing him either.

Dr. Ferguson is, in a word, terrible. I don't have any idea how she stays in practice. Reading…read morethese reviews, I can see that my experience was not at all unique. Though I escaped physical harm, she did manage to frighten and upset me in a simple office consultation. She was rude and impatient to the point of seeming to be unstable. I left and cancelled further appointments. I'll get referrals to anyplace else. I've never encountered such an unprofessional "professional!"