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    Nate's Pool Service

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    Services - Nate's Pool Service

    Pool chemical testing and balancing

    Pool cleaning

    Pool maintenance

    1 More Service

    Pool skimming

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    2 years ago

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    Clear Blue Pools - Damaged to the thin Diamond Brite surface from recent acid wash

    Clear Blue Pools

    (6 reviews)

    Matt, the owner is a really nice guy that is always available, very knowledgeable and helpful but…read moreunfortunately he's not the one that does the weekly maintenance. The guy that he assigned to us, started really good and our pool never looked better. After a while he started cutting corners and neglecting our pool. Not sure what happened because he started doing a great job and our pool was looking better than ever! Slowly but surely he stopped brushing, vacuuming, adding salt or even monitoring water chemistry closely. When I confronted him, he just replied that all pool supplies were getting more expensive! When I started seeing our pool looking worse and worse, Matt offered me to change our pool service to another guy on his team but I decided to give our guy a second chance and now I regret it! Pool surface and tile got lots of calcium deposits and scale, I found out that our filter was never replaced and our salt water pool didn't receive any salt for over a year!!! Matt offered me a reduced price soft acid wash but unfortunately our already thin Diamond Brite sustained irreparable damage so we ended up paying over $4,000 dollars to Resurface our pool which we weren't looking to do so fast after resurfacing it in August 2020. Matt informed me that he is planning to terminate this Bad employee at the end of the month. Consumer Beware and pay attention to what your pool guy is doing or not doing so you don't have to end up paying big money for someone else's neglect!!! I also learned my lesson well and I will avoid at all cost doing any more acid washes to my pool in the future!

    This is the beat pool company I've ever dealt with. The pool technicians are amazing. They actually…read morewant to help you learn the product not just sell you something. Rebecca in the office is literally the best if she's busy with a guest that is there or something and misses a call you get an immediate call back. Just all around the best company and people that I've dealt with!

    Nate's Pool Service - poolcleaners - Updated May 2026

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