Had a 9:30 appointment for son and they didn't even have him in the system so he had to wait almost…read more2hrs to be seen will look for new dentist

I only have had a Yelp account for a few days but I thought I would pitch in my experience with…read moreFassett-Magee. The service sucks, the doctors are half decent, but the place is often packed with too many people and not enough space. Back in 2019 I broke a tooth on a chicken bone (it turned out to be one of 2 baby teeth that never came out), so I had to go in the next day for an emergency operation on the tooth, I was there by 6-7AM sharp for it, despite being one of the first ones there for emergency dental work I was one of the very last people they got to, despite them knowing how urgent getting my fractured and broken tooth taken care of was. I was the only one out of the people that came early that was white, and the staff was almost all black so I do believe it was a racial discrimination as to why I had to wait a 5-6 hours minimum. They shaved down the broken tooth and eventually the next year in 2020 I had it fully removed by Hyun Bae, one of the best dentists in Cambridge who runs his own dental practice. If you can afford out of pocket or have a good enough insurance policy, then look at the dental alternatives to Fassett-Magee, and as for non emergency medical stuff you are better off going to Your Doc's In.

Let me begin by saying that the advertising for this facility is completely misleading. I visited…read moretheir website, https://www.avenuesrecovery.com/locations/alcohol-drug-rehab-prince-frederick-md/, and the photos and ratings looked beautiful. I completed the phone call, paperwork, and scheduled my intake date. However, I noticed the address they sent me to was different than the one listed online. I assumed one location was a headquarters and the other was the actual treatment center. Well, let me tell you  the moment I arrived, I realized nothing matched what was advertised. There was a young woman standing outside with two trash bags full of clothes, smoking and drinking. She told me it was her third time at this facility and that she had just gotten out of detox. I didn't judge that part because it is a treatment center, but things went downhill fast. Inside, they immediately placed me in a small room to complete intake paperwork. My first red flag should have been the flies constantly buzzing around inside the treatment facility. The second red flag was their intake process. I had my belongings separated: clothes in one suitcase, shoes in another, and hygiene products in a third. Their first step was to put all of my clothes and shoes together into a machine they called "the zapper" (Its purpose was to kill bed bugs). In my opinion, that's disgusting. Shoes that have been worn outside should not be thrown in with clean clothes. Once the zapper cycle finished, they dumped everything into a hamper, shoes included. Next, they took me into a room to count my medications. The nurse placed them on a small tray, but I noticed powder residue from someone else's medication still on it. This was unprofessional and unsanitary. Then, they made me strip out of the clothes I was wearing including my underwear and Ugg boots and put everything into that same zapper. They do not disinfect it in between different people's belongings. After the cycle, they expected me to put those same undergarments back on. At that point I was already uncomfortable and disgusted. When they finally took me to the room where I was expected to stay, it looked like a three-person cell. I seen the inside of a jail, and I can tell you: this was no different. The staff member pointed out two hooks for my coat, but I didn't even want to hang it up because there was black residue on the wall. The comforter on the bed had stains. When I asked if it was clean, she insisted that she had "just cleaned it herself", but it absolutely did not look clean or sanitary. Nothing about this place resembled the "luxurious" environment they advertise--quite the opposite. It felt like a jail. They sent in the director, nursing staff, and other employees to convince me to stay and they could "wipe down the walls." No facility selling itself as a safe and supportive treatment center should need to promise to wipe down walls after people check in. They also failed to mention the facility is walking distance from a jail, and many of the patients are sent there directly from custody. That is something people should know in advance. I am giving this facility a one-star review. The experience was horrible, the advertising is extremely misleading, and it cost me $120 for an Uber back home because I refused to stay in those conditions. They provided transportation to bring me there, but since I did not complete the program, they refused to take me back. This is unacceptable. For reference, here is the website of the actual facility -- and the pictures are 100% deceiving: https://www.avenuesrecovery.com/locations/eastern-shore-md-drug-rehab-center-lp/?utm_source=google&utm_medium=cpc&utm_campaign=MD%20-%20Eastern%20Shore%20(Branded)&utm_content=Avenues%20Recovery&utm_term=avenue%20recovery&gad_source=1&gad_campaignid=18315568046&gbraid=0AAAAADPHKCqvpqjA7Uo5Ur9sX8PKCNcDE

No I do not recommend this place I tried to get in for 60 days they refused my service dog I have…read moreit on answer machine from Tyler from the Cambridge one so no I do not recommend this place at all they treated me like crap ran me around for 60 days gave them everything they wanted and still never admitted me they said I can come but they are not accepting service animals so nah take it for what you think but me no never again I tried so hard to get in here with no luck I'm glad I didn't now

I wish I could give them negative 5 stars it started from the paramedics treated me so bad I was…read moretrying to explain to them the best way I possibly could what was going on with me on top of that I was having a full blown panic attack one paramedic smacked his teeth and said just breathe with an attitude, they got me outside in the cold I'm shaking soooooo bad pointing at the blanket they did not put it on me they made me ride like that to the hospital I'm shaking so bad and couldn't control my breathing the one paramedic asked the other for some pill to shove down my mouth at this point I became beyond terrified because I didn't know what they were trying to do, they treated my situation like it was no emergency they drove soooo slow and took the longest way to get to the hospital. Got to the hospital the the Dr asked the paramedics what's wrong they told him just anxiety (that was not the reason they just wanted to get rid of me) Dr Patrick looked at me and said why are you in the emergency room for some anxiety with an attitude, mind you I'm still on this stretcher trying breathe normal and in pain so I couldn't get my words out so Dr Patrick asked me out loud in front of everyone You still smoke weed? I mean so loud other people heard him in there room like why are you reading things off my chart to everyone isn't that a hippa violation Dr Brennan Patrick Ellis? I will be taking legal action for this matter

I had a fantastic experience after I was injured. Everyone from Registration, tech (Brandy was…read morewonderful! I am a very difficult stick, and she made it look effortless!) my nurse ( Cassie was very professional and efficient) and the doctor was great! Thank you!