best smoke shop around, staff is very friendly. They have the best prices around.I highly recommend…read morethis place.

So this place is really a gem. Smokers of all types are welcome here. I was popping in to get…read moreChristmas cigars for a friend as gifts when I saw this place was right up the street from where I was. I popped on in and told the gentleman I was looking for cigars and he guided me to the humidor in the back. This was a pleasant surprise. There was a wide variety at different price points. So I was able to get my Christmas gift sticks plus a little something for me as well.

Excellent selection of CBD, Kratom and Vape products. I have been smoking for eight years and I can…read morehonestly say that I stopped smoking cigarettes and switched to Vape thanks to this place. The employees were pretty cool and seemed very knowledgeable about the products. Definitely glad I found this place!

From the owner: "Not all smoke shops are created equal! At our tobacco, vape, & smoke shop in Westland, MI, we're…read morehere to provide a true sense of community to smokers and cloud chasers of all kinds. Whether you're looking for kratom, Thc-a, Mushrooms, vape supplies, or just want a simple pack of cigarettes, our knowledgeable staff is here to help you find what you crave. We carry a large selection of kratom, including red, green, white, and yellow strains. Need CBD oils & pet products? We've got you covered. We're open seven days a week and can't wait to meet you!"

Stumbled upon this place when searching for shops in my area. Was pleasantly surprised with the…read morehelp I received when i walked in. Jay was very knowledgeable and helpful throughout the process. I had many questions and he had great answers for all of them. I honestly haven't been to a shop like this in years where you see someone who is passionate about what they do. Wide variety of items at a fair price, and extremely detailed oriented. This will be the new shop I go to. Thank you, Jay, for the awesome experience. Can't wait to come back and chat!

This is the best vape I have been to. They always have what I'm looking for and if they don't have…read moreit they always get it fast. The prices are cheaper than I can find even with other online vape shops. The delivery is awesome, they are all courteous and knowledgeable. I absolutely love this place.

Stopped in here today after reading the reviews and I'm so happy I did! I had been wanting to quit…read moresmoking and never had any experience with vaping, so I was a little nervous because everything I read online was so overwhelming. The guy working (I'm assuming he was the owner) was friendly and made me feel comfortable, and was extremely knowledgeable. He knew exactly what would be perfect for me, and let me try out some delicious liquids (I settled on milk & honey and peach). To top it off he gave me a great deal, definitely was not nickel and dimed. I honestly can't wait to go back and grab some more flavors! I'm so happy with vaping that I've already tossed my cigarettes in the trash. Not to mention my husband is completely THRILLED that I don't smell like an ashtray anymore! Completely 100% happy with this experience.

Yes this is the place to go for vaping supplies. You won't get some fake Chinese rebuilt MOD. The…read moreperson behind the counter is going to make the juice for you while you wait. Nothing in imported from China juice wise. The customer service is number one. You feel like you're walking into your best friends house and not treated like some cash foolish sap. The guy who owns the place even told me that they fired a guy because of his lack of customer service. That says something about a place. They carry a limited supply of other peoples juice, all made in Detroit, but why should they. They make some of the best juice I've ever tasted! This is a solid shop! Prices are just as good as those online and if yours breaks, they will fix/replace/refund you! Try to get some website or other vape shop that does the same? I know that for a fact and I stand by them 100%. This is the place I will drive 20 minutes out of my way just to get a bottle of juice and have a fun talk with the owner. You don't even have to buy anything, just the conversation is good. The decor is a little on the weak side, but I didn't come there to spend a Saturday afternoon with the kids. It's a vape shop. The air is full of clouds. The flavors are good. How's this for a wild idea! THEY WILL MAKE YOU WHATEVER KIND OF JUICE YOU WANT!! On or off the menu of your mind. I don't need to write anymore. You're just stupid to give your money away to anyone else but here. Enough said!

Great staff here, very knowledgeable, friendly and helpful! Good selection of disposables, juices…read moreand hardware. They have my coils and if they're out, they get them fast. They've been ordering a very specific, hard to find disposable for my girlfriend for months and they text me when it's restocked. Best shop in Dearborn I've been to, I stop in once a week or so. Thanks guys! :)

I stopped in Cloud House today and met Issa. Extremely friendly, helpful, and knowledgeable. It's…read morebeen a lonnnng time since I used a mod, and I basically don't know much about the stuff anymore. Issa walked me through the entire process, and set me up with exactly what I needed. Not what he wanted to sell me. The store is extremely clean and well lit. I always preach to shop local as much as possible. Issa is a perfect example of why I support local businesses. I can't speak highly enough of him, and the help he provided. Because of how well he took care of me, he's earned a loyal customer. The shop has everything you need. Definitely the go to spot. SUPPORT YOUR LOCAL BUSINESSES!!

Avoid this smoke shop and the other one they own on ford rd. They sell defective products and…read morerefuse refunds. When I just purchased a lost Mary vape (sealed in plastic packaging) it didn't work at all, I went back in and the sales clerk says no refunds and that customers are responsible to check them in the store before purchasing them which is disgusting and against health code regulations. So if you've bought a vape in the store just know someone else may have used it first. I'm so grossed out after this experience here. Been going to this location for years. Clearly they don't care about keeping customers so hopefully this warns off any future victims of this so called "businesses" neglect and fraud. Shame on them.

Stay as far away as you can. I bought the 2 for $30 "deal"…read moreon elf bar vapes. I got them home, opened 1 and nothing happened happens. I double check to make sure the sticker on the bottom is off and nothing is in the drag tube. It lights up just fine it just won't hit. So I opened the second one. Same exact thing. I put them both on charging for 30 minutes a piece. Still nothing. So I called the store. The store called the owner they said. The owners response was "too bad, no refund or exchange ". So these brand new devices that I spent $30 on are useless. I had been coming here for years. This is the first time I've had any issues (other than flavors). This was also the last time I'll ever set foot in their store. Basically they're selling defective products and not standing behind them at all. It's a whole store of buy at your own risk.

Lloyd the owner is cool AF and educates customers on vaping along with the history which was…read moreinteresting to hear. Very fair pricing in terms of the E-Liquids and a very unique selection. I noticed a lot of neat CURRENT vape kits that I will be returning for. Lloyd even made things right when my e liquid exploded in my car, losing half of it. Gave me another with no questions asked on account for a packaging problem. More upscale than most smoke shops, definitely not a trashy or sales pushy environment. I was educated not pressured, I LOVE that. I'll be back!

Well... first of all I do not vape, my wife (as of tomorrow ) however does. She had been doing…read morebusiness here for about 3 years, and has never really been blown away by the customer service, in fact quite the opposite. Despite the proclamations by the owner that he prides himself on customer service, he has often treated her with disdain ,bordering on contempt. She went in last week to pick up supplies , and had her sale rejected by the owner, who told her he could not sell her the amount she wants because If he did so, he would run out of his supplies, and not have it available for other customers... He bemoaned the fact That he always runs out and can never service everyone who wants it . Quick side note, I feel I have to mention that being in management for 20 years, I have learned that one key to a successful business is Having product on hand, instead of deriding A paying customer for wanting to purchase the product, perhaps it would be more beneficial for him to order more inventory, so that he can actually sell to guests who want to buy. The way he runs his stocking, seems counterproductive to a successful business, but that's just me. Anyway, he asked why she wanted so much, and she said she was stocking up... We are getting ready to be married, we are going out of town, she wanted to make sure she had an ample supply of a product she knew she liked... Lloyd( the owner/ manager) Chose to showcase his exemplary customer service by remarking to her "why do you need to stock up, what is going on a zombie apocalypse or something I don't know about" ... I don't know, maybe I'm weird, but to me that seems to Have all the attributes of the opposite of good customer service... But what do I know? She came back out to the car, visibly annoyed by the interaction, and after hearing her tale of woe, I decided, being the gentleman I am, I had to go to my fair lady's rescue and defend her honor, so I decided to go buy the stuff for her (yes, I truly am a hero) OK, here's where it gets a little dicey... I'm kind of... Extra... I can be a patronizing annoying smart ass, and no, it does not require an awful lot of effort...So when I went in, I was looking to be as annoying and passively aggressive as I could. I went in posing as a Vapor smoker, Being perhaps a bit loud and flamboyant... Of course I mentioned that I was stocking up because the dead rising and a zombie apocalypse was close his hand (Just echoing back to the rude comment he made to my wife), Bought the product, and made sure to proclaim loudly to my wife who is waiting in the car as I exited the store that I did not believe the owner liked me either. Consequently, Apparently my wife is now banned, as I would assume I am... And that is fine, that is his prerogative as an owner... Just as it is my prerogative to leave a review... where it gets silly is that he threw a tantrum and deleted my wife's mother's rewards points . Lol , seems a bit childish to me,But whatever... Anyway, just felt I would rant... Listen, I don't want to go to lose Business, other than my own LOL, I just want him to try to not be so snarky, not be so rude or condescending... Then he can avoid having sincerely irritating people such as myself come in just to give him agitation... Just saying...I'm giving a three star because quite frankly, I don't want to see the guy go out of business, on a personal note is probably closer to a one...Just try to be nicer dude, LOL... I'm sure my wife can find this garbage anywhere, but, seriously, she's been a customer for years, you really couldn't treat her any better than that?

When you're into vaping, you're going to need to purchase juice. Sometimes equipment or items for…read morethe equipment. These are one of those places where you can procure such items. These guys have a pretty extensive selection of juices. My favorite part is that I get to sample the product before I purchase. Because it's sometimes hard to just take the seller's word for it. Let them know what kind of flavor juice you're into and they'll let you sample what they have in stock. The setting is pretty nice. Bar stools over the counter so you can sit and try out their items. There's also couches if you're feeling like hanging out for a little bit. Burn some time, shoot the breeze, all that good stuff. I'd definitely come back and keep coming back to buy more juices and maybe some items next time. They're doing some real good customer service here and I recommend it to anyone. Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!

I've been a loyal customer since they were located in Taylor town ctr. They have the best products…read moreand help than anywhere else. (I've tried others only when in emergency) Their staff is awesome, knowledgeable & very helpful! They also carry the very best menthol I've ever tried---Halo Subzero--, so if that's what you're into you won't find a more quality brand out there. I drive from Canton, but it's worth the trip :)