Highly Recommend! Craig helped us save a lot of money on the repairs for my daughter's car. Though…read morewe just met he treated us like old friends or family. Very knowledgeable and great work ethic. He helped me overcome some unexpected obstacles during our repairs.

Craig did an excellent job for me on my Jaguar. Very professional, knowledgeable and friendly…read more Highly recommended

This is for all Napa stores…read more They have so-called "sales", but they jack the original price up. On a 25% off sale I ended up paying the full normal price (if not more) when all was said and done. For this store specifically, The prices were labeled wrong in the aisles and the service was also not very helpful or informed.

We prefer to use Napa Auto Parts for all of our customers automotive repairs at Fast T's!…read more The employees at all locations in the Metro area are very knowledgeable, friendly, and professional. Napa has the right quality of product, at the right price, and provide superb customer service! On behalf of Fast T's Mobile Auto Service and Roadside Assistance of West Des Moines, Iowa THANK YOU NAPA! Sincerely, Terry ( Fast T ) Martindale www.FastMobileAutoService.com

I normally don't do this but I believe this is important. Purchased a Power Brake Booster for one…read moreof my fleet truck. Mainly because they had one on hand. Their "new" booster was a rebuild or worse yet, a mis-manufactured POS. Slave bore was completely oversized, pedal went to floor. Paperwork was generically put in telling to change spring and plugger, which was there. Some Num nuts put 4 nuts, not locking on the studs which would cause the holder out, off the firewall. Really, really disappointed! Plus, I don't like the fact that you have to hold tongue out of the side of your mouth, close one eye to mount the damn things. Napa is supposed to be a "professional" auto parts store. Sow it in your employees know what they're doing- don't leave people waiting at counter when 6 people are BSing in back.

I stood at the counter for 15 minutes with no assistance. There was one cashier person and 6 people…read morein the back watching me stand there and didnt help.

Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Never returned my call so can't rate service. I couldn't see any other way to make contact.read more

Terry really saved me on a road trip recently! Heard a funny noise coming from my car, called him…read moreon a Sunday morning, and within a couple of hours, he had diagnosed the problem, found the part at a local shop, and completed the repair. The whole time he was super upfront and honest about what he was doing, both teaching me about my car and walking me through the repair process. He's very friendly and professional and I appreciated the conversation. Terry at Fast T's comes highly recommended - I'm bummed I don't live near him because I would use him all the time for my auto repairs!

1st service at Willard for our second vehicle - oil change, rotation, and general inspection…read moreservices - and our experience mirrored our initial one; this a very nice, professionally run, family-owned business that provides quality services at what we believe are market prices. We will be back.

Terrible. DO NOT BRING ANY EUROPEAN CARS TO THIS SERVICE STATION. The coupon advertising a $69.99…read moreoil change is a lie. My bill was over $170 for a 4 cylinder oil change and tire rotation. I declined their offered $502 battery and $1560 for four 18" tires. Two employees had to find a service manager to attempt to explain multiple upcharges. Avoid at all costs.