There was a gentlemen named Michael! It was a brief interaction on my end my fiancé and his friend…read morewere the ones he was helping but he was so kind and willing to help with tools and scanners we needed to fix the problem he was just so genuinely nice he probably didn't even realize how much his kindness helped us I had 3 kids in the car and we had to get back home to Vegas and we made it home safe ! You guys are lucky to have an employee that treat the customers with such kindness specially during such a stressful time. I had to share this review it's the least I can do !

Customer service is always great. They are helpful and consistently responsive. I've had battery…read moreissues and they replaced and fixed.

They advertise free testing of your battery, alternator, and starter. I had my brand new battery…read moretested and it failed. The worker said I needed a new battery. I got a second opinion from a mechanic and it passed. Seems like a scam to sell batteries. Do not fall for this one!

Stopped by today because my daughters windshield wipers were falling apart. My hubby wasn't home to…read morehelp out, he is usually the one that deals with car stuff. When we went in Jason and Luciano greeted us nicely and asked how they could help us. We explained what we needed and that we didn't know how to put them on. Both of them said no problem, we will take care of it for you. I wasn't even sure what kind to get. They started off at 27$ each and went down from there. I asked them what do I really need? They told me the ones that they use and they were about 16$ each. They could have told me that I need the higher priced ones. They rang us up and went right out and put them on the car. Awesome customer service from both of them. Glad they helped us out, just in time for the rain.

I genuinely wanted to support a local business when I began taking my motorcycle to Earl's…read more Unfortunately, after multiple visits and considerable expense, I can no longer recommend this shop to others. Over the course of three service visits, two left me dissatisfied, and the final experience convinced me not to return. I initially brought in my Road King due to a no-start issue. Despite replacing multiple components without success, the true problem--a failed cam bearing that sent debris throughout the engine--was only discovered much later. I had asked more than once whether a full engine replacement would be wiser, but I was assured the bike could be repaired. In the end, I paid over $2,400, with a discount given due to a persistent low oil warning light they couldn't resolve. Still unsatisfied, I took the bike to Antelope Valley Harley-Davidson. After another $2,500 spent and no resolution, I was left with a motorcycle that soon developed a concerning noise. It became clear the more cost-effective and reliable path would have been a full engine replacement from the beginning. Unfortunately, that option was never seriously considered or advised early on. Eventually, I sold the bike at a loss. Over a year later, I returned to Earl's for a simple tire change, hoping for a better experience with a basic service. However, I received my wheel back with a deep gouge. While they did apologize and offer the tire change at no cost, as well as to patch the damage with some sanding and spray paint, the incident underscored the recurring issue: a lack of professional-grade care and attention to detail. To be fair, the staff is personable and honest in their intentions. But in my experience, the work performed does not reflect the standards one would expect from trained, experienced technicians. It feels more like a team learning as they go, rather than a shop capable of delivering consistent, high-quality motorcycle service. I've spent thousands of dollars trying to resolve problems that were either misdiagnosed or never properly fixed. After everything, I simply wanted the jobs I hired them to do completed correctly--nothing more. Sadly, that proved to be too much to ask. I hope others can learn from my experience and make a more informed decision.

My Hubby took his 2001 Fatboy there. John was THE MAN. He did such an amazing job on Gregs bike…read more Not only that, but when he was done, he gave the bike a full detail and delivered it to us. Great service, knowledgeable staff and without a doubt will do business with them again. BTW JOHN, YOU STILL OWE ME A SHIRT. !!! GREG WONT SHARE HIS WITH ME.

Great company and friendly staff. I found the parts that I was looking for and be very pleased to…read morebe able to order

Higgins has always been good to me anytime I needed anything, most recently I needed some parts for…read morea Ford Fusion and they got right on it! I also had a 16 F150 they got the parts for after I got in an accident. Very responsive, reasonable and easy to deal with.

Service was good and fast they were kind friendly clean and even checked the car before they tested…read moreit so I wouldn't have to do it unnecessarily

Brought in my 2002 Toyota Camry for a Smog check to these experts. Very friendly staff and the smog…read morecheck was done in no time. Highly recommend that you bring your vehicle here, to the experts. Even Don the owner was there to help out. Great value in customer service.

Napa's staff is super! They are not just workers. They know cars! They will try their best to help…read moreyou in any way they can. They often have a clearance bin with discounted tools. They offer tool rentals. They have specials, their current special is a free oil filter with a purchase of four quarts of oil. Also, most parts can be ordered overnight, if they dont already have it, they keep a good stock

There aren't too many options for motorsport supplies in a Cal City, but one shop stands out in…read morethis small desert community - NAPA! We ride off-road vehicles often in this area and unfortunately at times we need parts. The few times we had to purchase parts, we ended up at NAPA because the other shops in town didn't have the parts in stock, weren't experienced/helpful or were closed. The staff at NAPA are top-notch, friendly and bend over backwards to find parts that you need - even to the point of calling their competitors!

And Ryan my good man you saved this mama today . Beyond courteous, kind , I truly appreciate you…read moretoday and every time I do come in . The new place is huge ! Clean , and awesome

They're okay, the desk guy took the time to help me find a part that…read morewas hard to get. will return when I'll need auto parts