Wow- this is such a great spot! I have been looking for a place like this to work on some of my…read moreprojects. I heard about this place from a buddy that has been restoring a car at the Hoist House. The shop is super clean, has every tool I could ever need and the guys that run the place are awesome to work with. They offer quite a few different options- I would highly recommend dropping in and taking a look for yourself. They do also have certified mechanics if you find something a bit out of your scope- they are happy to take a look. Great concept and even better execution from Max, Dustin and the team!

I was looking to save significant money on my oil change since my car requires synthetic oil. The…read moreguys at hoist house were awesome and set me up. They also answered a few questions I had. I highly recommend this shop to save you money and any diy car projects.

Low staff. One guy behind the counter. A bit of a wait…read more Easy to find the quart of oil. $9.99. Oil was in the last oil. Why is it placed in the lard aisle at auto stores, is there a rule here.

I cannot write as to the quality of their product because I could not get serviced. I walked into…read morethree folks in green shirts. One went outside and smoked in the doorway, another went to the back and the third took three phone calls while I was standing there. Went to AutoZone down the street and spent $500 in less than six minutes.

This is a long story, so I'll start with the punchline. Dave at 13 and Crooks went above and…read morebeyond what a normal business owner would do to help us get our car fixed. Here's the story: I am a Michigan native living in Columbus, Ohio. I was traveling through Michigan to visit family and felt my car shaking, so I exited the highway and ended up near 13 and Crooks late on a Saturday night. The owner, Dave, was about to leave for the evening but took a look at my car, diagnosed it with a bad wheel bearing on the front driver's side, but could not get the part until Monday morning. We left the car, found other transportation, returned home, and I drove back later in the week to pick up the car after it was fixed. I drove the car for another month or so and it was fine, and I thought that was the end of the story. Skip forward a few weeks, and we were once again traveling through Michigan, this time up north - to Black Lake near Cheboygan. We made the trip up there (7 hours from home) with no problems, but took a short day trip to the U.P. and the car started shaking again. This occurred the day before we were supposed to head home, and we needed to be back in Columbus on Sunday for a variety of reasons - one of which was that my wife was flying to California for business on Sunday afternoon. I took the car to Main Street Automotive in Cheboygan, where the owner there - Paul - immediately diagnosed a wheel bearing problem on the same wheel (front driver's side). I called Dave at 13 and Crooks, who agreed to pay for the repair with no arguments. However, it turned out that somehow during the original repair, the threads on the axle became stripped, and the nut that holds the bearing and wheel in place wasn't holding. In other words, the new wheel bearing was fine, but the axle was damaged. It is unusual for this part to fail, so literally no parts dealers - not even dealerships - in the State of Michigan or any adjoining states, carried this part in stock and it had to be ordered. This meant we couldn't get the car repaired until Tuesday the following week (this was now a Saturday morning when we were finding out this information). If that was the case, we would have had to rent a car and drive home, and then make the 14 hour round trip to pick up the vehicle after it was fixed. However - somehow Dave at 13 and Crooks tracked down the only part in the State of Michigan (a refurbished one) at Detroit Wheel and Axle, purchased it, and arranged to have the part driven up to Cheboygan - a 4 hour trip one way. It arrived at 4:30 pm that Saturday, the fantastic gentlemen at Main Street Automotive - who kept their shop open for us - made the repair, and we made it home early Sunday morning. Dave paid for the repair, again without hesitation. Considering the circumstances, this repair was as painless as could be expected. Can't thank Dave at 13 and Crooks - and the guys at Main Street Automotive - enough for their help and professionalism. If I lived in Royal Oak - I'd have found my go-to auto repair shop for certain.

Amir was super helpful with an issue for my Honda. Two other companies diagnosed a totally…read moredifferent issue that was triple the cost. I ordered the part myself from a nearby shop and Amir took care of the install in 10 minutes. He is kind and the labor he charged was fair.

This is one of the best local gas stations due to the staff…read more They are always nice and helpful. You have to give it to people who work their butts off. I know it is more than standing there and ringing up customers (from experience). I have to say that the gentleman Steve is so wonderfully nice and kind that I go out of my way to get fuel here. Some people you meet make your minute, hour, or day a little better but he has a way that makes your day

Been coming to this speedway since I was a child. It's a gas station, so I don't expect much in the…read moreway of service with the exception of maybe some small chat, or even just normal regular customer service. Like " do you want a bag?" Or "go ahead and swipe". I stopped in for some snacks at 1:00am on October 24th 2025. Guy working was doing inventory in the back or something and came out as I finished making my choices. "Hey man, what's up?" Flat out ignores me face to face at the counter. Starts scanning my items and a guy walks in with some stuff for the back and they chat for a second and eventually he comes back to me standing there halfway through my transaction. "Uhh how's your night going?" Again, looks me dead in the eye and doesn't say a word at all. Not even asking if I have a speedy rewards (I wanted to use my points). I'm waiting for him to activate the card reader and he just looks at me for what seems like forever and eventually turns it on, so I tap my card and leave. He ignored me like this last week around the same time and I thought nothing of it. He had no problem speaking to everyone else there and loudly flirting with a woman who was pumping gas that previous time as well. I don't know him, didn't do anything to him and I was just being cordial. He didn't say anything, but that's my point. It was unsettling, rude and kind of ruined my night. Super bad vibes from that dude. Unsettling enough for me to leave a lengthy negative review while I'm eating my snacks in a bad mood because of this ignorant person.

The team of Corey (sp?) and Tommy working the evening I had a dead battery proved to be exceptional…read more- two great O'Reilly (in Royal Oak) employees who showcase by example what outstanding customer service is and should be! When no one else was offering to help with a battery and its replacement (from reasons that ranged from the obtuse of my "model / make car couldn't be done" to "we close in 30 minutes, so no" ... they answered the call for help and did the battery replace for me - just great service all around!

Modern two story building purpose built for auto parts, upstairs is storage. Private parking lot,…read morejust off of busy Woodward. Clean, bright, with well labeled aisles. Lots of parts rack space behind the counters. The staff is kid of stand offish.

Curtis was known and courteous. I came in to pick up an online order and explain the situation…read more Curtis was knowledgeable in assuring that I was on the right track. I also made a purchase of drums that he explained had a warranty. Overall great experience. I will be back.

James is AWESOME!! He helped me SO much. In every way possible. He went out of his way to help try…read moreand diagnose every problem I was dealing with

I have visited this location several times. The staff is always helpful and friendly…read more I generally do not have a high demand for auto parts other than air filter wiper blades etc. This is my go-to place

Very disappointing experience. I placed an online order for a Sylvania SilverStar ULTRA headlight…read morebulb , and paid $61 for it. I didn't look at what I was handed by the store clerk, which I'm at fault for not checking before leaving the store. Once I got home, I discovered I had been given the basic Sylvania bulb, which sells for about $31 online. I paid for a premium product but was handed a cheaper one instead. I'd definitely double check what you're getting at this store, It seems they may try to swap for the cheaper product if you're not knowledgeable. If a customers pay for a specific product, they should receive the exactly what they ordered. This experience has made me question the accuracy and quality control of Advance Auto Parts' online pickup process, and the integrity of the employees. I won't be using this location again.

As far as auto parts store goes, this one is fine. This location is new, they have a good selection…read moreof both cheap and higher end items and the help was courteous and quick during the transactions I've made there. Where this place loses the other 2 stars at is the clientele. Yes, I realize that includes me but bear with me here. Oh my God, where do I start? I had to visit this store about three times this past weekend and each and every time, there was an absolute moron in front of me. If it wasn't the guy loudly dropping the f-bomb while "speaking" on his Nextel phone, it was the two young dudes trying to hit on the girl behind the counter (guys, she is being paid to be nice to you. Keep that in mind) or the other old dude yelling at his daughter(?) and the poor guy behind the counter because they came totally unprepared with what fluid type they needed. Yes, the counter boy should absolutely know what kind of transmission fluid you need you dope. /eyeroll So, weigh the benefits of a good, well-stocked store with decent help vs. horrible customers who will most assuredly make your trip 10 minutes longer than it should be.

Went in to do a simple tool return and buy some brake cleaner. Not a single other customer in the…read morebuilding. 3 employees standing around talking to each other, one of them told to wait for a 4th employee to help me. The 4th employee was busy with a parts delivery from another store. Waited 10 minutes and left when it was clear the 4th employee wouldn't be done any time soon and the other 3 weren't going to make any effort to help me.

EXCELLENT CUSTOMER SERVICE!…read more My husband had been searching everywhere for a specific boat scanner for weeks. Most places were either out of stock or had long backorders. He finally found Michigan Motorz, gave them a call, and was immediately impressed. Not only did they have the scanner in stock, but they were incredibly helpful on the phone and even shipped it free next-day. He ended up speaking directly with the owner, who took the time to listen to the issues we were having with our boat. The owner was knowledgeable, and genuinely invested in helping us. He even suggested that my husband call him back once we pulled the codes so he could walk us through the next steps. That level of customer service and follow-through is rare these days! If you're looking for marine parts or equipment, Michigan Motorz is the real deal. Highly recommend -- excellent product availability, fast shipping, and top-notch customer service from the owner himself. Thank you!

Purchased a scanner. Employee called to verify address because was getting it shipped to different…read moreaddress. They wanted to make sure I wasn't getting taken advantage of. Purchased tool for verification of engine hours. The gentleman gave me a quick rundown on used boats. Very informative and helpful. When I do get a boat I will purchase my parts from them. Excellent customer service