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    NAPA Auto Parts

    2.6 (7 reviews)
    Open 8:00 am - 8:00 pm

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    NAPA Auto Parts

    NAPA Auto Parts

    (4 reviews)

    You can't judge an auto parts store the way you would, say, a Target. It's not really about the…read moreamenities. But customer service and selection still rule. For me, the great thing about auto parts stores is if you get a really helpful clerk, they will often be able to help you install or replace whatever thing it is you just bought. (I had an AutoZone guy save my butt once by replacing my alternator after it died on a deserted highway an hour from home.) There's an AutoZone just that much closer to my apartment, but in my past dealings with them, while they have everything you need, the attitudes are a little lackadaisical. So I decided to try the Napa, which is pretty new and still kinda shiny. They have the part I was looking for. Check. The guy was willing to help me swap it out. Check. Unfortunately, he couldn't ACTUALLY swap it out, because that part, on my car, is located on the underside of the engine. But he was willing to try, god bless him, and for that, Napa gets 4 solid stars.

    It was a nice location, but it is closed down now. The next nearest Napa is in Villa Park (@Villa…read moreAve and North Ave). It's a shame that they closed this location. It's spacious, bright, and clean. The employees were always helpful and friendly. It is however, my understanding that they were having some internal theft issues, I'm not sure if this contributed to the closing at all. The only thing that I disliked about this location was that you have to be traveling eastbound on Irving Park Rd to get into the parking lot; you have to exit in the same direction. Perhaps that is part of the reason they decided to shut this location down?

    Avondale Auto Repair

    Avondale Auto Repair

    (55 reviews)

    Avondale

    I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

    The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

    NAPA Auto Parts - autopartssupplies - Updated May 2026

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