I remembered why I don't go here frequently, and only come to this location for something particular: Jeff. Today (Sunday), I went to pick up an online order from this past Friday. There was another customer/buddy chatting with Jeff, so I waited patiently in line. He kept engaging with this guy instead of helping. Okay, fine.
It's finally my turn and I explain that I'm there to pick up an online order. I had the email pulled up on my phone (in case I needed the order number), because I can't keep straight who can look the order up by name or not. He asks what it is for and I explain 2 quarts of oil. He immediately says "WE DON'T HAVE IT!" I say that is weird because I ordered on Friday. Jeff grumbles and goes to the back, and when he returns he says "I thought it was a different order." I guess that was his apology for being rude? Seems like every time I come here, I am inconveniencing this guy and get berated for wanting to be helped. read more