We ended up coming here for a particular part which they didn't have in stock, but what I like is…read morethe fact they can order the item you need, you pay for your purchases and come back the next day to pick your item up after arriving at the store. We were greeted and help as soon as we walk in and I find that very satisfying. For whatever reason you find yourself in O'reilly, you always can count on them having any type of auto parts you need for your car.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Kevin Malone was very helpful in my purchase of a 2023 Honda Ridgeline. Overall easy and smooth. I…read morehighly recommend him with any of your needs. Jackie Jimmerson

If you have some in-laws or coworkers you don't like and want them to be treated poorly, send them…read moreto Brannon Honda. There is a stunning lack of professionalism and accountability as well as disrespect for the customer (at least in my case). This list is by no means exhaustive of my negative experiences, just the highlights: 1. I received an errant text from one of their sales managers referring to me by my last name in insulting terms. I immediately pointed it out, never got an apology for it. 2. My wife had to come up to do paperwork while I was at work, her first comment after being there a very short time was that the finance manager was extremely disrespectful, sarcastic, and condescending to my salesperson in my wife's presence, so much so that it made my wife uncomfortable. This salesperson quit before my purchase of the car was complete. 3. The car initially stayed at the dealership for tinting; a few days after taking possession of the vehicle, I noticed a number of cosmetic issues and blemishes that I had not seen during the test drive involving numerous scratches on the door pillars, scratches on the gear shifter plate, and a paint defect. It looked as if someone had dried the car with debris on the towel and scratched the plastic parts. When I sent pictures to the new salesperson I had been assigned to, I was told these things "should have been caught prior to sale" and "we should've never put that car out there on the lot like that". 4. I was assured by the finance manager that they had a "whole fleet of loaner cars" should anything arise with my new purchase. After the issues came to light, I waited weeks so that I could leave my car for inspection/rectification of the issues, yet no loaner car became available. Was then told they "certainly don't have a fleet, we don't have nearly enough". 5. One of the issues is a paint defect on the back hatch; I was told by both the salesperson and the service manager that it could be fixed under warranty but that I was taking the risk of the new paint not matching the old. At that point, I was told by both that I could likely opt for a reimbursement and forego repainting. I spoke about the concern with the paint not matching and that I'd rather opt for a reimbursement if possible with the same sales manager that insulted my last name. He said he'd look into it. A week later I'm told that the "body shop does good work I don't see where it wouldn't match" despite what the service manager told me. No-one would just say I'm sorry for all the trouble and offer to take responsibility for making everything right. If I could just take this car back and go spend more money on a different car, I happily would. Barring that, if I could get my service transferred elsewhere I'd jump at the chance. I have been insulted, mislead, and given the runaround quite enough.

Turns out, you can get parts for a lawnmower at NAPA Auto Parts. I ended up coming here to order a…read moreparticular item for my lawnmower. Didn't take no more than 2 days for the gasket to arrive at the store. While I was here, I managed to get a new flitter and a spark plug just to have everything new. There prices are reasonable and the employees was very friendly and helpful in making sure that I had everything I needed.

Needed to stop by here and get some fuel cleaner for my car as I was pretty sure I had gotten some…read moredirty or water downed gas. I went in and couldn't find what I was looking for, so I asked the staff there and they were able to guide me to the product quickly. They were friendly and offered a suggestion, which was NOT the most expensive, and made me feel secure / confident in the purchase. I saw other staff go out to someone's car and help them with a battery, which is nice to see as other stores do not offer to do this service. I'll definitely come back here again next time. The only issue is that the parking lot is hard to get into and can be a little cramped at times.

This O'Reillys location is OK I have been in there and gotten what I needed a few times with no…read moreproblems but it's not winning any awards either. You'll usually find what you need and that's the main thing but I'd improve on customer service it it was my store.

this is a good auto parts store. it is the one I use all the time.I use the store in Pinson.read more

Shout out to Chris, the manager, for being so helpful! Kelsey is new and he is trying to get up to…read morespeed, too! I appreciate their politeness and willingness to help! I'll definitely be back!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I went to O'Reilly on Gadsen Hwy and was treated by a manager name Kobe . I had a head out. He…read moregot me the bulbs and installed them. The service was quick and the staff was friendly. I was highly satisfied with the outcome. Thanks for great customer service.

Come here to get our battery checked , the man who works here is named Ronnie, well he is a very…read moresweet man. He found that is is our battery right off and the rain is headed this way fast, we told him we would hold the umbrella over him and he was so thankful. It is so good to see people who love there work and enjoy there customers. They have all of our business from now own. Thank you oreilly for such a great store.

The overall experience was amazing! The overall process was very smooth. Communication was amazing,…read moreand my car is running like new! Team is very knowledgeable and worked hard from start to finish and the process was very quick! Definitely recommend!!!

I wouldn't replace these guys for NO ONE. They know what they're doing and get the job done. They…read moreare PunctuAl, honest, professional, and a must try. I request all my friends to come here and even strangers lol. The value and quality of work they give is unmatched. Shoutout to Hugo. Salute!