We wanted to sell a unique home in Keauhou Estates, which is on the Kona side. It had been listed…read morepreviously with another agent for a LONG time, with no luck. We listed some land on Hawaii near Hilo with her, and she was able to find a buyer and get that sale closed, so we had high hopes that she might be able to find a buyer for the Keauhou home. Lucena was candid about all the facts and worked extremely diligently. She answered questions and communicated regularly. She did a TON of leg work for us, since we're on the mainland. This included regularly making the LONG drive to Kona to hold open houses, check on the condition of the property, make small repairs, and generally manage the property while it was on the market and during the pending sale. We just closed the sale on Friday, and we couldn't be more delighted with Lucena's work. She is patient, and friendly and kind, a great RE agent, and we recommend her without reservation. Call Lucena, she'll get your real estate business done. We're so happy!

Lucena was very professional and thorough. She was great at promoting the property and showing it…read more Always answered questions and returned phone calls. We would use her again.

Up front, honest and to the point! She has helped us in more than one successful transaction. We…read morehave recommended her to friends needing to sell their homes and they had the same positive experience. She's made us happy to recommended her time and again. She's extremely knowledgeable and resourceful. She has a wealth of experience in the real estate industry and has earned Emeritus status with the National Realtor® Association. She has also earned Realtor designations as a GRI (Graduate, REALTOR® Institute) and CRS (Certified Residential Specialist). Can you love your Realtor? We do! She's the best :)

Edith is one of Hilo's finest. Has lots of knowledge, hard working and has a huge heart.read more

Disappointed to learn from my referring broker that her referral to Denise was not accepted as she…read moredid not want to pay a referral fee and participate in a Military rebate program for buyers. We chose Denise specifically as she mentioned on her bio that she was a Major in the Army and how she "also devotes many hours to various Veterans' Organizations." Did enjoy the webinar with local home inspection business.

Denise is an amazing realtor! When we first listed our home she lined us up with a professional…read morestager. The result was so awesome that a national house hunter television show (Waterfront House Hunters) filmed and aired our home! I recommend Denise over and over to anyone who asks my opinion for the Bis Island's best realtor!

Porsche Nathaniel We were incredibly impressed with…read morePorsche's deep understanding of Hawaii's real estate market, how she explained our present economy and what our home should be priced at. She was timely in getting information to us whether by a text, an email or a simple phone call. Our journey with Porsche made us feel confident that she was the perfect agent to help us sell our "home". Her professionalism was consistent and her "Aloha" was honest. She represented Coldwell Banker with dignity, on and off the clock. Always with a smile, always with a positive attitude and always professionally dressed. When we had a garage sale, she was right there helping out. We are incredibly grateful to have been introduced to Porsche Nathaniel by Laurene Trumbo, a long-time and trusted friend. Mahalo Porsche for your kindness and "Aloha". Your genuine personality will keep this bond of friendship forever. May you continue your successful journey as an excellent and top realtor! Aloha...Etta and Gabe Palea

Porsche has been our very patient realtor while we search for the perfect property. She is very…read morethoughtful with her recommendations and always looks out for our best interest. We highly recommend her to anyone looking for a excellent realtor.

This review is very belated but does not change the fact that Karen Kline is one of the most…read moreprofessional, courteous, helpful, and charming people I have ever dealt with. She has fantastic interpersonal skills and her communication is A+. I live on the mainland but Karen kept me informed and totally up to speed with things as they progressed either by phone or email. She explained things in a clear, concise, and understandable terms and navigated me through the entire process from start to finish. She totally had my back and I always felt like her team was working hard for me and that my best interests were a priority. Everything went extremely smoothly and I attribute this to Karen. Can't wait to get over there so I can come see you! Mahalo Karen!

I worked with Karen about two years ago to secure a mortgage for my new home. I have been…read morethrough this process a few times in the past and Karen made the process as easy and smooth as I have ever experienced. I especially appreciated how informative and communicative she was, keeping me fully apprised of the progress throughout. She is experienced, knowledgeable, and dedicated. What more could you ask for?

We just finished the sale of a property in Leilani Estates. Jared Gates and his team at Big Island…read moreHomes & Land handled everything for us and all was seamless from start to finish. In addition I would like to say that simply meeting Jared was a great experience and I'm going to miss being in touch with him from time to time. If you are looking to buy or sell on the Big Island eastside we would not hesitate a second to recommend Big Island, in fact you would be doing yourself a disservice if you didn't at least talk to them when deciding who to represent you. Tons of Aloha & Mahalo to Big Island Homes and Land!

Big Island repped me in a purchase of a home on the Big Island in 2019. My experience was…read morehassle-free and I will return to them for any future real estate services I might need -- buying or selling. I cannot recommend the folks at Big Island highly enough. I worked with Suzanne Paulsen, who is a God-send. She is both a consummate professional and a trustworthy confidant. She understood exactly what I was looking for and did not waste my time showing me homes that were not right. She anticipated my needs through the whole process, and always had my best interests at heart. I was continuously impressed by how well Suzanne knows the real estate market on the Big Island and how well connected she is. I highly, highly recommend anybody thinking of buying or selling property on the Big Island to call Suzanne at Big Island. It'll be the smartest move you'll ever make. She will be in your corner 100%! Just an incredible person, filled with Aloha!

Kiha was our Realtor on two deals so far, and we would never use anyone else on big island. She's…read moreattentive, always had time for all our questions even though we had a million of them, and very knowledgeable. She had great contacts for everything we might need (mortgage broker, professional cleaning people, plumber, etc.), and in the end, we closed in less than a month on both deals. I can't recommend Kiha enough. She's a pro, and she was, dare I say, fun to work with. It can be a really stressful and unpleasant process buying or selling a home if your realtor is grouchy or unavailable or whatever... Kiha was personable and funny, we had a good time working with her and got a great deal.

Kiha was a pleasure to work with. In a market that was chaotic, with houses selling for above…read moreasking as soon as they hit the market; she brought a charm and humor that made it so much less stressful than it ever could have been. Her knowledge and experience was invaluable, and she helped us find a home that was in our price range, in a good area, that we love. We will be eternally grateful to her, and plan on asking for her help again if we ever decide to leave the lovely home she helped us find

Nicolette and the team at Big Island Brokers are absolutely amazing…read more Let me set the stage - My wife and I have been looking to buy a home in Hawaii a while and finally have our ducks in a row financially and the motivation to move forward. In our copious research we stumbled upon a youtube channel for a local realtor that had a lot of really good info, including monthly updates in the market conditions on the Big Island. We think "hey, let's reach out to these people" and so we do. We then email these folks and wait.... Days go by.... We email a different person tangently related to the agent we were trying to reach and she gets us all in contact. Ok, great. A few emails back and forth, but each time we are waiting days to hear back. Starting to get bad feelings about it and like we are almost a bother to this realtor. We book a trip from the mainland to Big Island to come look. Set up our times and meet our agent. She's personable, sure. She takes us out for 2 days looking at many properties. There are a few we have some extra questions about and she makes some notes. After our 2 days looking at properties we take a few days to discuss and reach out to our agent.... Crickets. We go back to the mainland feeling frustrated. Email our agent about some prospects, nothing back. Trying to set up a return trip to the island we reach out again trying to book some time to look at places and asking about times and showings. We get a one word email back "sure". So why the great review? Well.... None of that happened with Big Island Brokers or Nicolette. Instead we called our friend in HPP and asked who he used when they bought their house 4 years ago. That's right, they used Big Island Brokers and he gave us a contact there who set us up with Nicolette. Nicolette called us while she was on vacation to say hi, introduce herself, and let us know she was thrilled to work with us. We set up a meet for when we were on island next and sent her a bunch of listings we had seen and our thoughts, along with listings we wanted to see coming up. Truth be told I basically just took the email we had sent to our previous agent (the one I got a 1 word response to) and modified it slightly to send to Nicolette. Nicolette finished her vacation and then sent us a wonderful email with detailed answers to our questions along with some insight we hadn't gotten previously into the areas we were interested in. We exchanged emails back and forth and made a game plan for our next trip on island. We then crammed in 30 some odd tours of properties in 2 days to maximize our time on island and found the perfect house with Nicolette. One that wasn't even really on our radar that cancelled our showing one of the days but she squeezed back into our schedule on day 2. We went back to see just that house a few days later and pulled the trigger. Nicolette has been very personable, communicative, friendly and made us feel like old friends. She has connections with local folks to help us get our next steps lined up too with respect to local trades and always made us a priority without ever coming off as trying to push us into anything. If you happen upon my review, look up Nicolette at Big Island Brokers. She and the entire team there will do right by you too. I am positive of that.

Sophia Douvris -- remember that name! My sisters and I decided to sell an undeveloped lot on the…read moreBig Island that had been in the family since shortly after Hawaii became a state in 1959. Real estate transactions are rarely smooth and easy, but the usual challenges and logistical headaches were exacerbated by several factors, including both sellers and buyers residing on the Mainland and having to adhere to Hawaii's real estate laws and procedures. There were several obstacles to overcome, not the least of which was old paperwork showing that there was a "flume" on the property left by the long-shuttered sugar factory (thankfully, a third party discovered that the flume was a mile away). I don't know how we could've managed what at times seemed like an impossible ordeal if it weren't for our Big Island real estate agent, Sophia Douvris. From our introductory email through the close of escrow, she was patient, kind, efficient, and good natured while having to navigate a thicket of procedural hurdles, communicate with three elderly people 2500 miles away, and deal with various legal/financial/administrative issues. Throughout, she clearly articulated comprehensive explanations, sometimes by succinctly putting the situation in the context of changes in Hawaiian and global commerce. She was diligent, professional, and forthcoming, and she made the process as pain-free as humanly possible. Sophia is proof that there are still some good-hearted, dedicated, conscientious people doing business these days. She's absolutely the best, and my sisters and I will forever be grateful to her.