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Nao Medical

2.9 (217 reviews)
Closed Closed
Updated 1 month ago

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Isabel J.

This place is ridiculous, they give out appointments for COVID test and when you arrive they don't honor them. Instead they make you do an hour line outside. Obviously they either give out too many appointments and just don't care for them. There is no point of coming here if you have an appointment. You might as well just walk in since having an appointment means very little here

Susan R.

Had an appointment for a COVID test today, and when when I arrived the "appointment line" went around the block. Their availability was super limited to schedule (took 4 days to get an appointment), and it makes sense, as they seem to take all walk-ins first. Really disgusting! I have been on this line for almost 2 hours now. Very unfair system they have. Avoid this urgent care at all cost!

My Covid test was done on 12/20/21 but the results posted are from 7/17/20

Please be aware when going into this place and ensure that you are receiving the right results. I went in for a Rapid Covid test and was informed that my results would be posted through the Patient Portal as I had made the appointment online. Apparently if you walked in, they printed the results. I did not receive the results within the time I was told so I inquired on it. Finally received a message that my results would be posted shortly as a provider needed to review first. I also received a call that my results have been reviewed and will be posted within 30 mins. I received a message that my results were ready and when I went in to check, it was the test results from a year ago. I did the rapid test on 12/20/21 but they posted the results of July 2020. The PDF file even had the July date on it. Send a follow up message and did not hear back. Reached out to Statcare via their chat. After 4 days, they tell me my results are unavailable and I should go to re swab. This answer came after reaching out to them daily and finally getting fed up that I would report them for posting false results. It is pretty clear that they lost my test results and I'm not surprised because the office was unorganized and the employees looked overwhelmed. What is upsetting is that Statcare knew they lost my results and tried to pass on old result under the new. It would have been more professional to take responsibility over it and tell me the truth.

Bzns card

Dr. Subhas Chandra, MD did an exceptional job on me. He accurately & correctly diagnose my issue which wasn't easy and very complicate! I am very happy that Nao urgent care in Astoria, NY has such a good doctor so we don't have to run in the city ! Thank you Dr. ! Highly recommended

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2 years ago

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5 months ago

Their online site accepted new appointments and when we showed up with a sick kid they were closed. Do better.

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4 months ago

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1 year ago

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4 years ago

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5 years ago

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6 years ago

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10 years ago

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7 years ago

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3 years ago

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8 years ago

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6 years ago

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4 years ago

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9 years ago

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Ask the Community - Nao Medical

Review Highlights - Nao Medical

Very very satisfied patient here, thank you to everyone at StatCare Astoria!

Mentioned in 3 reviews

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CityMD Jackson Heights Urgent Care - Queens - A sunset and medical instruments

CityMD Jackson Heights Urgent Care - Queens

3.6(114 reviews)
1.9 miElmhurst

Their phone / appointment staff are some of the rudest, least helpful people I've ever heard of…read more If you can go there in person and avoid calling them, go for it (the staff in the actual location that treat/help you in person are great, luckily) - but avoid getting on the phone with them at all costs. My wife has a foot fracture and was trying to schedule a follow-up appointment for a specialist, that the CityMD Urgent Care set up for her initially. She called them today to ask if she could be given an appointment a bit closer to home for us than what they'd initially set up - and was told that there might be another option in Queens. We asked for the address of said place in Queens. Kinda important, since we're dealing with a foot fracture and can't move around super easily. At least the block or thereabouts. The lady on the phone flat out REFUSED to give us the address, despite being asked THREE TIMES "please let us know what the address of this place is, so we can see how to get there". Every time she'd avoid giving us a straight answer, almost aggressively. Somehow, someway, the person on the phone simply would not provide a geographical location/address - and doubled-down by telling my wife "if you don't make a decision now, and if you have to cancel the appointment, you'll be in trouble later". We'd completely understand if there were some rule or regulation keeping her from giving us a street address - but she never mentioned anything along those lines. She simply tried to be as unhelpful and rude as possible. Absolute sham of a service, almost malicious incompetence on display. Hope other CityMDs have better staff.

Took my daughter here. The care was good and the doctor friendly. The ladies in the front office…read moreare also the nurses, so it makes for an interesting visit. I would return....but not if I had to wait. Lobby is very small and uncomfortable.

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CityMD Jackson Heights Urgent Care - Queens - The set up

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ModernMD Urgent Care - Jackson Heights - This is The Walk in medical center For urgent Care I went to today

ModernMD Urgent Care - Jackson Heights

2.8(49 reviews)
2.1 miJackson Heights

I was very surprised by the negative reviews, as our experiences at this location have consistently…read morebeen positive. A few years ago, we brought my son in and the staff quickly recognized that he had pneumonia. They were thorough, attentive, and would not allow us to leave until they arranged a transfer to Elmhurst ER, which I truly appreciated. During what was a very stressful and scary situation as a parent, they took the time to explain everything clearly and made my son feel calm, safe, and comfortable. On another visit with my youngest child, we again received excellent care. The staff was kind, patient, and reassuring, and we never felt rushed. This location is also never busier than expected, and the registration process is always quick and efficient, which makes a big difference when you're there with a sick child. Overall, we've felt well cared for each time and wouldn't hesitate to return.

I just went to this place and Honestly speaking This place isn't equipped to handle Alot of…read morethings... So the only thing they can do is refer you to the hospital... Duh??? Could have done that from The start.. They immediately charged your insurance with the referral And haven't done anything But send you somewhere else.. Terrible service And lots of false advertising.. everything they say is done on the premises is actually a referral to the hospital...Not Worth the waste of time and money..

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ModernMD Urgent Care - Jackson Heights - Don't go there

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ModernMD Urgent Care - Jackson Heights - This is the place I went to for medical issues and was told it was too crowded (there were only 3 people there) that the wait was very long

This is the place I went to for medical issues and was told it was too crowded (there were only 3 people there) that the wait was very long

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Nao Medical - urgent_care - Updated May 2026

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