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Chai Urgent Care

4.0 (4 reviews)
Open • 8:00 am - 8:00 pm

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CityMD Jackson Heights Urgent Care - Queens - A sunset and medical instruments

CityMD Jackson Heights Urgent Care - Queens

3.6(114 reviews)
0.9 mi•Elmhurst

Their phone / appointment staff are some of the rudest, least helpful people I've ever heard of…read more If you can go there in person and avoid calling them, go for it (the staff in the actual location that treat/help you in person are great, luckily) - but avoid getting on the phone with them at all costs. My wife has a foot fracture and was trying to schedule a follow-up appointment for a specialist, that the CityMD Urgent Care set up for her initially. She called them today to ask if she could be given an appointment a bit closer to home for us than what they'd initially set up - and was told that there might be another option in Queens. We asked for the address of said place in Queens. Kinda important, since we're dealing with a foot fracture and can't move around super easily. At least the block or thereabouts. The lady on the phone flat out REFUSED to give us the address, despite being asked THREE TIMES "please let us know what the address of this place is, so we can see how to get there". Every time she'd avoid giving us a straight answer, almost aggressively. Somehow, someway, the person on the phone simply would not provide a geographical location/address - and doubled-down by telling my wife "if you don't make a decision now, and if you have to cancel the appointment, you'll be in trouble later". We'd completely understand if there were some rule or regulation keeping her from giving us a street address - but she never mentioned anything along those lines. She simply tried to be as unhelpful and rude as possible. Absolute sham of a service, almost malicious incompetence on display. Hope other CityMDs have better staff.

Took my daughter here. The care was good and the doctor friendly. The ladies in the front office…read moreare also the nurses, so it makes for an interesting visit. I would return....but not if I had to wait. Lobby is very small and uncomfortable.

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CityMD Jackson Heights Urgent Care - Queens - The set up

The set up

CityMD Jackson Heights Urgent Care - Queens
CityMD Jackson Heights Urgent Care - Queens

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Chai Urgent Care - urgent_care - Updated May 2026

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