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    Nancy Family Practice

    3.3 (3 reviews)

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    4 years ago

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    Lake Cumberland Medical Associates

    Lake Cumberland Medical Associates

    1.6(7 reviews)
    7.4 mi

    I have been going to the ENT at Lake Cumberland Medical associates for years. Lisa Marcum was…read moresuper great and so was Dr. Daulton. Unfortunately they are no longer with them and the service has went downhill so much!! I was scheduled for an appointment the last of March I show up for my appointment 20 minutes early and go to check in. The receptionist says I am sorry the person you were scheduled to see is no longer with us, but I see you are schedule for an appointment on April 28th. I said I have an appointment and I really need to see someone because my ear is infected and I have lost my hearing in that ear. She smiles great big and looks at her computer, and replies I am sorry the only thing that we have available is your appointment on the 28th of April almost laughing at me! I am in pain I really need to see someone! She again says that is the only appointment we have and it says they tried to contact you with a stupid smile plastered on her face! I said no one tried to contact me, the number is programmed in my phone. She said they left a message it says here they did try to get a hold of you! No they did not. No voice mail, no calls showing up nothing! I told her I will find another ENT!! There are terrible. I have witnessed them telling other patients the same thing!!

    Sitting in the waiting room got there at 250 for 3pm appointment set in the room from 255 until 350…read moreand nobody came to check on me or inform that doctor was running late! Just because you have to be there all day doesn't mean I have to be!!!!!

    Unbridled Healthcare Systems

    Unbridled Healthcare Systems

    1.0(2 reviews)
    37.2 mi

    David Brown is not a doctor. He is a nurse practitioner, who does not follow Nightingale Pledge,…read morethat all nurses take. My wife (whose name I will not disclose, as Mr. Brown seems as to be someone who looks to seek revenge on those who tell the truth and share with others the lack of care he provides) went in to see about becoming a new patient. Was given a tour and scheduled an appointment. We are an elderly couple, we do not come from money, we never have had much, but we did and do the best we can, and my wife spent hours trying to look her best, because she was going to see the doctor, as they told her he was. They made grand promises of supreme service and delivered below subpar. He looked down on my wife, spoke down to her, and after one visit, she did not want to return, and we will not. This facility has only been operational for two years. The person supposed to take her blood, was told to go ahead and do so in an arm my wife, specifically asked them no to use, as it was her dominate arm. Then come to find out, the young one was not even licensed or credited or what have you to even be drawing her blood. Front desk staff treated her like a burden, and she said made faces at her through her entire visit. When I called and asked to speak to Mr. Brown, I was told I did not have permission or the right to ask to speak to him, even though my wife had given permission on her intake paperwork, for me to be able to speak on her behalf. This man runs this doctor's office as an entitled man who clearly did not like having to follow the rules and oath to serve others, that other facilities and hospitals would require. I would not recommend this David Brown or Unbridled Health to anyone.

    Office staff is extremely incompetent, doesn't know how insurance works! Staff member who couldn't…read moretake blood pressure on a machine that does it for you! Happened on more then one visit. Dr never laid hands on me other then to listen to heart and lungs. Medical complaints ignored and always and excuse or shoving one another under the bus as to who didn't do their jobs. Finally got fed up and called them out on incompetency after almost 6 months, and was told I would no longer be a patient of theirs.

    Nancy Family Practice - familydr - Updated May 2026

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