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Somerset Internal Medicine

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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5 years ago

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Lake Cumberland Medical Associates

Lake Cumberland Medical Associates

1.6(7 reviews)
0.4 mi

I have been going to the ENT at Lake Cumberland Medical associates for years. Lisa Marcum was…read moresuper great and so was Dr. Daulton. Unfortunately they are no longer with them and the service has went downhill so much!! I was scheduled for an appointment the last of March I show up for my appointment 20 minutes early and go to check in. The receptionist says I am sorry the person you were scheduled to see is no longer with us, but I see you are schedule for an appointment on April 28th. I said I have an appointment and I really need to see someone because my ear is infected and I have lost my hearing in that ear. She smiles great big and looks at her computer, and replies I am sorry the only thing that we have available is your appointment on the 28th of April almost laughing at me! I am in pain I really need to see someone! She again says that is the only appointment we have and it says they tried to contact you with a stupid smile plastered on her face! I said no one tried to contact me, the number is programmed in my phone. She said they left a message it says here they did try to get a hold of you! No they did not. No voice mail, no calls showing up nothing! I told her I will find another ENT!! There are terrible. I have witnessed them telling other patients the same thing!!

Sitting in the waiting room got there at 250 for 3pm appointment set in the room from 255 until 350…read moreand nobody came to check on me or inform that doctor was running late! Just because you have to be there all day doesn't mean I have to be!!!!!

Somerset Internal Medicine - internalmed - Updated May 2026

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