First tip: if you're in a room with a tub and shower, pull down on the tub spout rim to activate…read morethe shower. I took a weird bird bath until someone told me how that works. Tip 2: if you call the desk after hours, hold on through the message and someone is always on call. I would gladly stay here again in a back corner room. I was in 302, where the view was terrible but the space was excellent for doing a workout between the bed and tv stand. It was quiet. I love the exposed brick and the decor but wonder why there are two gorgeous light fixtures flaming the bed with a switch by the bathroom. That means a reader like me had to relocate the lamp so I wouldn't have to get out of bed to turn out a light. I like that they give you what look like locally made toiletries (lotion, soap and even room spray). They smelled good. Staff were accommodating and checked on our group as guests and when using a meeting room to be sure we were satisfied. And to be right by Big Bad Breakfast and in a lovely walkable downtown made it just right. I didn't know why I'm not compelled to give it 5 stars but I certainly enjoyed being there.

We made it 1 hour before leaving. When we arrived at 3 PM (check-in time), there was no one at the…read morefront desk and we had to call to get someone to come and check us in. During the check-in process, the Big Bad Breakfast trash had to be taken out through the hotel lobby. When we got to our room, the AC unit was making a noise every 20 seconds or so. When we went downstairs to ask about getting it fixed, they immediately knew which room we were in (so clearly a known issue that no one has bothered to correct). The only solution they offered was a refund so we found a different hotel thankfully! I have no idea how this is a 4-star hotel - we will not be back.

We used the suite for a reprieve from a lake day for grandparents and younger children in our group…read moreof 7 people. We found a clean room, updated surfaces and peaceful decor. Free wifi was easy to set up with the Marriott Rewards membership. Each bath had plenty of towels and privacy. The kitchen was convenient for our cooler items. The air conditioner worked beautifully for the 90 percent humidity and 90 degree temperature. A suite was available at an affordable rate.

Room was clean and nice.Breakfast was great.It was in a handy location for our conference.The only…read morenegative was the room seemed to get a little muggy at night .The air was set on 67.Otherwise I would recommend it anyway.A good stay for The Working Man Review.

This place was very accommodating and the staff was excellent especially Urana at the front desk…read more The place was always clean and smelled fresh and the man that runs the breakfast area was top notch as well. We stayed here 4 wks and could not find a complaint, great location and nice place to stay!

This hotel was the best Hampton i have ever stayed in. Very Clean and Quiet. The lobby and common…read moreareas were also clean. Desk staff professional and friendly. I will be staying here again when in Florence.

This is an Official YRU!…read more I have actually stayed here twice. For the price this is the best place to stay in the AL "Quad Cities" region... You get a very large room. Full fridge/freezer etc... The bed was very comfortable. They offer a military discount. No charge for 4-legged family members. Plenty of parking. Friendly staff service. I like this part of the country, if here again, I would absolutely stay here, and absolutely recco to a friend or passer by.

Hotel was clean,updated,affordable, and conveniently located. The rooms them selfs offer an updated…read morebathroom, heavily stocked towels, and amenities. The staff was friendly and willing to help, especially Austin and Charles. Overall a great experience for a great price.

In town for a conference.Hotel is very convenient to the downtown area.The staff were really nice…read moreand helpful.Room was really clean and comfortable.A really good breakfast was provided.It has an indoor pool and workout center.A quick shop and 2 restaurants are right next to it.This has been The Working Man Review.

Even though the hotel was under construction, the pool and hot tub were operational and that is why…read morewe choose to stay. Not sure why this hotel was more expensive. It was clean and the staff very nice. But there was construction noise up until 5ish. Because of the construction the free breakfast was served a meeting room. My husband checked it out and it subpar to their usual fare. For example, the hotel we stayed at the night before had fresh grits and oatmeal. This one had packaged grits you pour in a bowl and add hot water to. I am sure the breakfast was scaled down because of construction. We decided to skip breakfast and eat an early lunch down the road. We did have a nice late lunch before we checked in at a place called The Bank about a mile behind the hotel.