They used a bad acrylic polish that bubbled and peeled for me and my daughter. I had to come back…read morethe next day for a do-over. I live over an hour from this salon, so the 2nd visit was a true inconvenience and additional cost to me. My daughter was unable to come back. I asked how they would be able to compensate me/us and they offered a total of a $15 refund - the price of one color change, which was insulting. I had paid for 2 acrylic manicures, 2 upgraded pedicures, 2 brow waxes and also tipped well. I was truly disappointed with their offer of resolution and lack of satisfactory customer service. They blamed the issue on the manufacturer and did not work with me on a satisfactory resolution. I had been a loyal customer for several years and shared that I will no longer patronize this salon as they did not value my business. Do not recommend because of this experience.

I absolutely loved going to the salon today. I broke my nail off and needed help getting the rest…read moreof it off. She was so sweet and gentle with my whole hand because she noticed that the finger that I broke had a brace on it 10 out of 10 would definitely recommend Going to them again

Found this cute little salon while visiting area…read more Eyebrows expert Hannah was great. She did an amazing job with shaping my eyebrows. Pricing: Reasonable Priced $ Customer Service: Excellent - Professional Atmosphere: Very Clean & Cute Decor I would def come back next time I'm in the area.

My daughter has went here twice and for reference she is 12. I have let her get it done while I go…read moredo other errands. She has got charged almost $200 twice already!! This is ridiculous, taking advantage of children when they have cards. She got highlights (not even by a specialist by a employee who has been only working 2/3 years) I would've never let my child get her hair done here if I knew she was getting taken advantage of and being charged $180 dollars for color in her hair. I will never be back here or let my child go here again, my 19 year old daughter goes to a blonde specialist and doesn't have to pay over $130 with tip for heavy highlights.

They were nice , my nails lasted 2 weeks It felt like cozy…read more I def had a good time here

Kayla is the new nail tech Very sharp, clean and…read moreprofessional easy to schedule an appt with her too

These people are so nice. Pedicure massage feels great. I have been going here for about 15 years…read moreand I have nothing bad to say. Great service, great quality work!

Fast service. Feel they could've takem time n and actually massaged like suppose didn't use lotion…read moredon't have the hot stones n that's what i paid for... Felt rushed.... Prices weren't bad at all but I'd rather pay more n get what I come for in this case what I didn't pay for lol. Not happy

I have had no problems with the staff at all. Everyone is friendly and Tony is amazing. I…read moredefinitely recommend this place. Im a volunteer firefighter and these nails have held up. the nail polish is beautiful never chipped.

I debated between 3 and 4 stars. Before our last visit it would have been a solid 5 stars. My…read moresister, niece (sometimes her little girl), and I have always loved this place. However, the last time, a young tech was unhappy that she was asked to do a kids pedi and got into an argument with another young tech about. Hopefully our next visit will again be five stars.

Beautiful spa, friendly and attentive staff. Peices are wonderful as well! Highly recommended!read more

Just stumbled upon Rita Renee's Spa and had an incredible massage. It's a small day spa in the…read moremiddle of town that opened a few days ago. My boyfriend and I loved the family-owned feel of the place. Rita's husband was working the front desk as locals wandered in to congratulate Rita on her new place. Rita personally gave me a terrific therapeutic massage, complete with warm towels and hot stones. I left feeling relaxed and refreshed. It was also more affordable than any other massages in town. I think we paid $60 for 50 min. It was the perfect way to spend an hour in Berkeley Springs.

The customer service was good, but he quality of my complete nail set was bad. It was my first…read moretime, and I'm not going back. They did not even clean up around my cuticles

They didn't give me what I asked for at all. The reason I asked for a extra layer was because I…read morenoticed I could see my real nail through the nail polish. They didn't give me a extra layer. I felt rude asking for them to redo it so I kept it to myself and decided to write a review instead. Thank you for my $25 dollars wasted Henri.