I went to K & A for a pedicure and full set, this is the first time in a while I've gotten nails…read moredone "professionally" as it's a treat. So very disappointing. I asked for a gel pedicure and picked out a tannish color. The pedicure was alright but definitely quick, trying to get it over with.. no massage and I wasn't asked what nail shape. For my full set, I asked for short, thin, square nails with the same tannish color that was used on my toes but with a white pearl chrome powder added. Pictures of what I received... white, thick, longer than I asked for, very crooked nails. I was trusting the process and shouldn't have. It was close to closing when he was finishing, so everything was getting closed up but I had scheduled an appointment. I could tell they weren't great or what I asked for but didn't really get an opportunity to look to well at them, so I just skipped the tip (usually I tip well, that's if it's deserved). Well, I got home and was ready to cry.. my nails looked horrible and was nothing like what I asked for. The crookedness is absolutely ridiculous and it looks like I have angled nails. I decided I would call back when they opened to see if they would be willing to fix them. I called and was nice, explaining I had got my nails done 2 days prior and they are not what I asked for and crooked. There was a long silence and then some blabbering of another language between the 2 nail technicians.. then I get told "Come 1 o'clock for fix", I said "unfortunately I'm working calling on my lunch break- I can come right after during business hours".. she said "no, no late than 3" even though they are open until 6:30pm. I said "I will not be off in time, could I come Monday?" She said "no. After week you pay for fix" I said, "I got them done on Wednesday, I can come Monday or Tuesday".. "no, you pay". The pedicure wasn't great for $60, but nothing needed fixed.. but I was charged $70 for this set of nails that they wanted to charge me an additional rate to fix their mistakes... will NOT be back nor recommend. I tried addressing the situation with the employees before giving my honest review but that didn't work, just trying to save someone else from this issue!