Beautiful facility with a well trained staff. Owner Katie Romano had opened a specialty spa to…read moreserve your every need. Kayla is a master at pedicures.

I do not recommend going to the salon at least for nails. I went there September 6, 2025 to get gel…read morepolish on my fingernails and toenails. I was 12 minutes late for my appointment which I called them and told them I was gonna be like 10 minutes late. The girl agreed to see me anyway. I decided to not get the gel polish and just go with traditional nail polish. I had them do a French manicure with teal for the tips instead of white. The tech was Taylor. She had a hard time getting my nails filed straight and even. She used a grinder to remove my gel polish which got hot several times when they advertise a soak off method. When she went to paint my nails she asked if I wanted my toes the same, I said yes. She starts to paint my whole toenail and I told her she was supposed to do them the same as my fingernails. So she takes it off and not very well. As soon as I get to my vehicle I realize 2 of my nails look weird so I go back in and the dark haired girl tells me Taylor already left and she dabs some of the colored polish on them and makes them look worse. I have included pictures in an email. I also have included a screenshot of the email because the manager tries to tell me that I was 15 minutes late and that if I would've chose gel, my nails would've looked better. I'm also including the screenshot from that and I also have a recording of the owner telling me that he saw the pictures and they look terrible but he wants me to come in so that he can have somebody else redo them and I told him I already feel like I'm being treated hostile by your employees. I don't feel comfortable coming in there and having something personal that's supposed to be relaxing done, and he refused to refund me my money and all I asked for was half of it back for my fingernails because I can hide my ugly toes in my shoes. After talking to the owner Andrew for over 10 minutes, he refused a refund. Then the manager brings up also in the email that I complained about it on Facebook. Yes, I did complain about it on Facebook, but I did not name their company or the tech and all I was doing was asking for recommendations that could do a better job than what they did and I included pictures.

Taylor's customer service is absolutely amazing! She's so kind and professional. Her prices are out…read moreof this world reasonable, especially for great work!

From the owner: I offer lash extensions, lash lifts and brow laminations and tints. read more

This was my second time getting a Brazilian wax, but a new location. This experience was way better…read morethan the first at the canton location. This center was quicker and more friendly. I recommend this location by far. Kori was really nice and friendly.

I have been here before and had a pretty good experience. Unfortunately, I can't say the same about…read moremy most recent visit. The staff was very friendly, but the waxing itself was AWFUL. It took maybe 5 minutes (which felt rushed). I didn't realize before I left due to watering eyes, but my brows looked horrible after my wax. Stray hairs EVERYWHERE. It looked like I hadn't even had them waxed.. and i has to go home and tweeze them which defeats the purpose of getting a wax. The attached photo is my AFTER photo..

Alyssa has done my hair twice now and it's the best it's ever looked! She is incredibly talented,…read moreand she's also very friendly and helpful. Journey's is peaceful, pretty, and serene. I enjoy that each stylist has their own alcove including chair and sink; it's so private. Everyone is very friendly!

It was honestly probably the best facial I've ever received. Caitlyn struck the perfect balance…read morebetween providing a relaxing spa experience while still educating me on my skincare routine. She was really thorough and took her time, making sure to massage my hands, feet, and shoulders. I felt totally relaxed and really well cared for. When I got home, my husband said it looks like I got a few days of sleep and that I look really well rested. For a toddler mom, that's about the best compliment you can get!

I have been patronizing this business for a few years. The staff are very friendly and…read moreaccommodating. Recently my stylist was unavailable due to a family member having COVID. The receptionist recommended another stylist and got me in immediately. Everyone is so present and the venue is clean and comfortable.

Got a pedicure today by Jordan! First time in & such a great experience! She was so awesome & did a…read moregreat job :)

Mary is wonderful at not only at permanent hair removal, but customer service as well. I can't say…read moreenough about how much I would recommend her.

Best facial and skin care. Very knowledgeable and goes over and above for the best experience.read more

Rebecca was so wonderful and helpful but not pushy at the same time. It was a lovely experience…read moreand I will definitely be back.

Luxe Laser Center has a very detailed website with pricing for all their services and the cost for…read morea half leg wax and underarm wax seemed reasonable so I stopped in for the first time. The building is large with an open feel and everything looked fresh and new with a relaxing color palette. The lady at the front desk was unfriendly and gave me a bad first impression. My aesthetician was Tracy and I really liked her. She had such a warm and friendly personality and was very easy to talk to. The waxing room was spacious and the bed I laid on was heated. For the first time ever, the waxing did not hurt! Tracy said she preferred to use hard wax on the delicate underarm skin because it is gentler and she was right- I barely felt any pain. She used regular wax on my legs, but still- it wasn't half as painful as at other salons. Another plus is that the half leg wax included the knee. Most places don't do this. I was very impressed with the job she did and will definitely be back to see her.

Luxe Laser is the best place for Botox in Toledo! Tye staff is friendly, knowledgeable and…read moreprofessional. I've tried several other offices in the area and none compare.

What an incredible experience at this salon.. Amazing high-quality service and amazing vibes.. The…read moreowner is an incredible person and she does a lot to make our community a better place :)

Alivia is an artist. She blended my greys and gave me a brilliant "money piece" highlight…read more She spent so much time with me, making sure the end result was what I was looking for. It was some kind of magic sorcery. I was visiting my mom from Nashville and I would put her up against any stylist there. Bravo to Alivia and studio 53.