I was hugely impressed with every aspect of the spa. The service was impressive , warm and friendly…read moreand the salon was spacious and calming. The treatment I received involved a relaxing facial, expert massage for tight shoulders and a soothing foot treatment. The use of oils and natural products added to the sense of well ordered peacefulness. Well worth the visit! I will be back.

I booked in for a wax at very short notice (same day) and was delighted with this salon. At my…read morefirst step in the door, I immediately felt the calmness and peace that permeates the entire place. All staff are very welcoming and professional, with such a gentle, warm, friendly manner. I waited only a short time and was never left to feel ignored. My therapist, Julie, was marvellous. The treatment rooms are private and peaceful. I wouldn't hesitate to come back again. Well done, thank you.

Not what I was expecting from the web site. Booked in for a mani pedi. They don't have proper…read morechairs for a pedi. My feet got soaked in a simple stainless steel bowl on a towel on the floor and then I had to put my feet up on the knees of the technician sitting in front of me. That was uncomfortable for me and undoubtably was uncomfortable for the technician. Quite an un-relaxing experience for pedi. The gel nails I had put on haven't lasted well - one partially chipped off a few hours after getting them done and the pedi was mediocre at best for the cost $60 (which didn't included any heel scrubbing or massage). The staff were pleasant but the atmosphere & facilities did not meet up to my expectations from how they advertise themselves as a high end, spa like, top quality establishment. I feel that the salon is quite over priced at $135 for a very basic no frills pedi & gel mani.

Kathy absolutely saved me! I had just traveled in from the US with a grown out gel manicure (no…read moretime for a manicure before I left). The Finishing Touch was recommended by the staff at the Intercontinental, and I couldn't be more grateful. Kathy quickly found a time that I could come back (even though I'm pretty sure it was just past their closing time). It was a wonderful experience. Despite knowing that I would never become a regular (since I live in Florida), she still took her time to give me a perfect Gel French manicure along with a delicious latte. She is extremely knowledgeable about her craft and provided me with some education that I will take home with me. The salon was very clean and I absolutely love, love, love the fact that they do not reuse their nail files. I was handed the file to take home with me after the manicure. If I lived in Wellington, I would never go to another nail salon. Ever. I only wish I could have experienced many of the other services they offer including lash extensions. Thank you Kathy for everything! If we make it back to Wellington, you will be my first stop.

Fabulous place! My…read moredaughter and I both went here on Thursday and you pretty much have the place all to yourselves. She had the massage, mini-facial and pedicure Package. I had the Environ Deep Cleansing Facial. After your treatments they offer you tea and can relax in their mini lounge. Both ladies did a superb job and were extremely friendly! Their product line is also quite lovely and you can ask the ladies all of the products that was used in your treatment. We will certainly return! Quick tip: You don't need to tip in NZ but they appreciate it if you do.

I was lucky to grab a late appointment for a Manicure and Pedicure with Victoria. After three weeks…read moreof hiking and biking it was a dire situation. Top notch results! But the rest of the story is amazing. They were closed when I realized I had left my rings and watch behind. I had an early train to Auckland - owner Jo Watson took charge, overnighted the package to my hotel here and I have my jewelry back. My feet, hands and heart are so happy. So for many reasons I highly recommend this spa.

Not a very clean shop, tools were dirty and unsanitary. Manicure was more of a polish change - no…read morelotion, no cuticle oil and I was rushed out at the end before they were dry - so they got smudged in the car. :( Staff unfriendly and major language barrier, almost impossible to make an appt. on the phone. Not worth the price.

Terrible waxing skills, untrained and unprofessional. I walked out as it was the worst experience…read moreof waxing i have ever had.