Fabulous mani-pedi!…read more This salon is super clean & they have a huge variety of polish colours.. more than the usual salon I encounter downtown Toronto. Price is super reasonable. Will definitely return :)

Got a deep tissue massage. It was phenomenal and I loved the location, the atmosphere, very…read morerelaxing and beautiful. Will return! (For the salt cave and another massage!)

What an awesome day I had at this spa. I purchased a Groupon for a 45 minute Himalayan Salt Cave…read morewith a detoxifying beer bubble bath. I had a private room with deep wooden tub to soak in for 25 minutes. They provided a cold face cloth, ice lemon water and hot tea to sip on. The rep knocked on my door to alert me to get ready for the salt cave. I took a quick shower to rinse off (towels provided) and got dressed. I put on slippers (they provide) and grabbed a blanket and headed into the healing salt cave that was 65 degrees. I relaxed in the zero gravity chair/recliner, wrapped in the blanket, listened to relaxing music and the sound of water. What a great experience this was. Everyone was so friendly and helpful. I'll definitely come back here.

It's been awhile since I've been in here. I had been to them a few times in the past and had always…read moreasked for a Shellac manicure and was happy enough with the result. However, the last time I went in, I watched the lady pour the used acetone back into the bottle (that she had just used to soak off my previous Shellac). I presume it was so it could be reused, but I'm not sure. Regardless, I was almost sick! No way I'll ever go back there again!

Made an appointment but the owners took 3 walk-ins just before I arrived. When I mentioned my…read moreappointment time, they told me I would have to sit and wait. No thanks.

The only reason we visited this spa was because we were given a gift card to it. From booking to…read moretreatment, everything was just lacking. We had an extremely difficult time booking an appointment. It took about a month of calling before we finally got someone on the phone. We booked the "Couples Prestige Pedicure" which is advertised as taking 70 minutes. My fiancé's pedicure was 45 minutes and mine was just under an hour. Overall, my pedicure was very minimal--very little callous/dry skin removal. She applied exfoliating scrub, but just quickly and gently pushed it around before washing it off so it was pointless. An hour after my pedicure, I checked my heels and they were still dry/cracked. My fiancé's pedicurist did a better job--she is the only reason I'm giving 2 stars instead of 1. After tax, the total for the two pedicures was $215. They did not allow us to use our gift card to tip, even though we had just the right amount left on it, which seems ridiculous. The store shouldn't require you to supplement with your own cash when you've received a gift! Even if you can afford a $100+ pedicure, I don't know why you would choose to get it done here. Your run-of-the-mill strip mall nail salon will do a much better job with better results for 1/3 of the price.

This spa has been voted 'best spa' in Waterloo and area - and hands down - they truly deserve it…read more Although their services are quite pricy, it's well worth it, as immediately after you walk in, you feel completely relaxed and taken away to some beautiful, blissful place. After being greeted, I changed my shoes for a pair of sandals and changed into a bathrobe. Then, I soaked my feet in lavender scented warm water with rose petals, while sitting on comfy pillowed seats. They checked to make sure the temperature was right. Alas, after a few minutes, my massage therapist greeted me and guided me to a private, candle lit room for my massage. My goodness, the massage was heaven! I've been there twice, and every since, I've become highly opinionated about how my massages should feel like. It's truly hard to find good masseuses, and The Waters hires the best. Upon leaving, I also completed an anonymous survey. They take their customers' feedback very seriously. During my second visit, I noticed they implemented my suggestion. I haven't found a spa as great as this one - truly, you are getting what you pay for. I've been to cheaper spas, and it's not the same experience. Too bad it's so far away from me :(

only went here once, but got a fill on ny acrylics, one broke the day i got them done, another…read morebroke the day after, the guy kept hitting my skin with the electric drill and was pretty rough which hurt, they also charge extra for debit (pretty common), all of my friends that have got acrylics have had a similar thing happen

They did a great job! Love my nails. I called in 10 mins before I arrived for pedicure and…read moremanicure. The nails shop was very nice and cozy. Their services were excellent. Staffs were friendly and welcoming. I'll definitely be back!

if you get an opportunity to get an appointment with Christene, I recommend her highly. I watched…read moreher work magic on another customer and was blown away. I got a cut from her, and I have nothing but good things to say she's funny and smart and best of all experienced and good at her job. She is totally on point trend wise as well as the professionalism of seeing how hair falls on a particular customer, and what looks best for them all within the trust confines of what you're looking for added to the mix, It's a marriage of scissors & shampoo,, but most importantly her!

Terrible front desk service. So unfriendly and not willing to answer any questions, did not even…read moreacknowledge my presence at all. After this extremely poor experience, I will never go here for any type of service!