Terrible experience. Don't go here!
I went to get my nails done here this week with a couple of friends. We were treating one of my friends who's getting married next week so we were hoping for a pleasant relaxing experience.
My 2 friends had a nice experience but of course I ended up being completely tortured for over an hour. The guy that works here is extremely nice according to my friend. And one of the other girls was really nice too apparently. But I'm 100% sure me and my friends will never go back.
I got a manicure and pedicure and I was unhappy and in pain during both. I think the nail technician I got hated me for some reason because she was a completely different person with the customer after me!
During my manicure she barely spoke to me. Which was annoying but fine. But whilst she was prepping my nails and cutting my cuticles (which hurt!) she ended up drawing blood on more than one finger. She didn't even bat an eyelid and just told me to go and wash my hands.
During my pedicure the real torture began. I've used feet exfoliating tools on my feet before but never have I used what looked like a cheese grater on my feet. To make matters worse, she was grating my feet as if they were giant potatoes. She even decided to grate the top of my feet (which don't have any hard skin...) and managed to cut my little toe - more blood. Of course when she went to cut my toe nail cuticles there was more blood drawn. She still didn't care at this point.
When it came to choosing a toe nail colour I ended up getting into a disagreement with her about a shade. According to her "dark people need to use lighter shades for it to stand out" whilst I wanted a neutral beige/brown darker than my skin colour. We ended up compromising with a dark beige which I didn't love. The nail polish selection is small. What you see in the picture is pretty much what they have to offer as far as normal polishes go.
Drying my toe nails took ages. I was pretty much left facing the wall with my feet under a heater whilst my nail technician attended someone else. Frankly I felt like a child that had been told off. After about 20 minutes another nail technician decided that my toe nails were dry and I could put my shoes back on, but when I got home they hadn't dried completely and had chipped and smudged in my shoes!
When it came to payment time they didn't have a working card machine. Considering the total was over £100 for 3 of us I was annoyed that we had to go looking for a cash point. Turns out the closest cash point charges around £2-3. ¬_¬
At the end of the day, I felt battered and bruised from my nail appointment. Please save your money and go elsewhere. read more