shocking service from rude women they start your nails then when someone else walks in ask you to…read moremove and wait to start someone else they talk in their own language so rude I today walked out they had taken varnish off 1 hand then asked me to move and wait I said no you've started my nails she said I need to do the other lady who had just walked in she stopped doing my nails asked lady to sit on the chair I was already sitting on I got up and left will never return. xmas I had to wait 2.5 hours even though I had a appointment they had booked 10 people all for the same time AVOID ALL THEY WANT IS YOUR MONEY THEN MAKE YOU WAIT THEY MAKE UP THE PRICES TRYING TO ADD EXTRA ON. FOR WORK YOU HAVE NOT ASKED FOR.

Beautiful nails. Good quality, good shade range, accurate length. Very real looking for an…read moreinexpensive price

Being a nail beauty perfectionist, I tend to have my nails manicured quite often and not always at…read morethe same place because I like to try out different places; just to compare prices and customer service. I've been in this beauty salon once before and it was a fairly pleasant experience. I wouldn't say it was my best overall experience out of all the nail beauty salons I've been too but it was terrible either. I waited for just under 5 minutes before having my nails done. That to me is not too long to wait; as I've been in other stores where I've had to wait much longer than that. The service I received was average. I didn't really have much conversation with the staff but sometimes there really isn't much to talk about; you'd rather just get whatever you want and walk out. Overall, I was satisfied with the service I received but I'm not sure if I'd go there again because I've had my nails done better at other salons across Birmingham.

Please note the review you have on this site is bogus and therefore should be removed. The lady…read morethat has wrote this review has never had her hair done by the salon owner.

The owner of this salon is the most unprofessional rude unhelpful woman I have ever come across . I…read morehave been getting my hair professionally coloured for in excess of 20 years and have never once felt the need to post a review about my experiences which have always been extremely satisfactory . I attended for an appointment at The Professionals Studio on the 23 rd February 2013 .I requested the colour build up to be stripped out and for a uniform brown to be put in . Instead the hairdresser coloured my entire hair black which looked absolutely awful and was against the wishes I expressed when I first made the appointment. The hairdressers do not appear to take the time to communicate effectively with their clients about what their wishes are leading to costly mistakes ( in my case a wasted £ 85 ).When I then called to book another appointment to get the wrong colour stripped out I had the misfortune of meeting the owner of the establishment who was extremely defensive , hostile , rude and defamatory . The most unpleasant woman who doesn't even allow the client the basic courtesy of completing a single sentence . If you want a professional service go elsewhere . If you want good customer service go elsewhere .