This was my third visit with Dr. Truong and his staff, and I would highly recommend them to anyone…read more The entire team is incredibly friendly and efficient, making each visit a positive experience. Dr. Truong takes the time to thoroughly explain the reasons behind any issues and provides thoughtful suggestions along with a clear plan moving forward.

Angie at the front desk was amazing today! She went in my mind above and beyond to help me.read more

Today was my one month appointment to recheck my vision, eye pressure , and the health of my…read moreretina. Today's appointment was used to make a comparison from last month's appointment. I was so happy to hear nothing had changed or gotten worse. So I will just document any changes and go back in for new measurements if any changes occur. Dr Mavrofrides is so thorough and a wonderful doctor. I am very grateful for the care I received at the Florida Retina Institute.

Courteous, friendly and knowledgeable staff. Dr. Mav is excellent at his job and has a great…read morebed-side manner. Kudos to him and his entire staff!

Happened to be near by shopping and didn't want to go home. Arrived 45 minutes early. It is now 15…read moreminutes past the appointment time and we are still waiting. The waiting room is packed and they definitely tend to over book their patients. On other days, the waiting room is empty, which they still don't take you on the appointed time. The docs are great but the scheduling is terrible.

Dr. Mavrofrides is a superb and intuitive Ophthalmologist. He has a clear communication style and…read morehe takes the time to review complicated Eye surgeries and procedures. I am grateful for his pride in his profession, honesty and kindness. I highly recommend Dr. Mavrofrides for those that have a retinal condition. We have been a patient for 2 years and the team has found a way to squeeze us into their busy schedule during emergency situations. Rarely do we wait long and they have supported us even on Saturday. This team is great, kind and they are technically experts for retinal eye diseases.

I had my first cataract surgery in my right eye. It is amazing how much I can see. I did the multi…read morelens for distance and close-up reading? It was well worth it. The office was amazing every step of the way they check and check. The surgery took about 10 minutes and I was on my way. It did not hurt. I didn't have any pain and now it's a week later and I am seeing 20 in one eye. Can't wait to get the other one done

I got a phone call from Dr. Rojanasthien at Filutowski in Lake Mary about the last review I had…read moreposted with all the trouble I had since getting surgery from them. He asked me to please come back in so they could do some tests and he would show me the results. I agreed and after review I do need surgery in my right eye and he gave me several doctors to choose from as they don't do the kind of surgery I need. I felt better after talking with him. I still have very unfavorable issues with Sebastian since the first time I left a review. He had called me to threaten and belittled me after what I said in my review. There is no place in the business world where Sebastian belongs.

I have had great care with Dr. Calloway, Optometrist, at Magruder Laser Vision. The staff is kind…read more The surgery by Dr. Hunter was very bad. However, it was difficult to get the information from the facility. I did receive bits and parts through my other doctors. I had the surgery two years ago by Dr. Hunter. I had cataract surgery, then they said it would be best to upgrade to a better lense and laser. I listened, medicare with my supplement paid $6,500, then I needed to get an extra loan for $6,500. I was given Dr. Hunter as my doctor, he was very personable and sings great songs while working. However, I did not receive vision greater than legally blind with glasses after the surgery. After surgery with glasses 20/200 left eye and 20/60 both eyes together, legally blind. I went to Dr. Golen, an opthalmologist in Oviedo and he said the laser was done on top of the new lense without it adhering to the cornea, so it cannot be fixed. I just got large sclera hard contacts through Dr. Straughn from Winter Park Eye Associates who is the specialist in contact lenses. It is not covered by insurance, so the cost was $2,620. With the contacts I can see 20/30 vision, which perfect vision is considered 20/20 and anything higher than 20/40 is considered legally blind. Dr. Straughn also consulted another expert opthalmologist in Gainesville on my case. The interesting thing is why was the upgraded lense chosen and why did the lense not adhere to the cornea before the added laser surgery?

Very disappointed with the service I recieved from the Patient Concierge Jennifer. Delayed…read moreresponses from text messages and voicemail.It took almost 3 weeks getting back to me regarding my decision in choosing Basic Manual No-Laser Cataract Surgery. I was told they "Typically " do not do this surgery and she would need to check with Doctor for approval.I would highly suggest that you tell this to people when they are making appts. and to update your paperwork you are given on your first appt.Total waste of my time and payment that was billed to my insurance co. I would highly recommend Filutowski Eye Institute!!

Wildly different experience then the reviews reflect and not even able to get someone on the phone…read morewhen needed. Was highly recommended to see Kristin Bever. Put in an appt and booked Nov 6. All online. Realize that Dr Bever isn't accepting new patients, and try to call in for another appt / clarity on who the Dr would be. Called 6 times. VM every time. Called on a Monday (they are off) and left a VM. Got a text this morning, which I've asked not to be texted. Email or phonecall. Called 4 times today, saw an appt available for 1:45 and wanted to see if it was actually available and who would be the Dr. (I've called about 6-8 times since my initial booking / referral in 2 weeks) Randomly called about 20 mins ago, got someone abrupt and rude who was more about getting me off the phone than to address my questions. Made me feel stupid that I 'didn't see the note while getting set up for the appt'. You'll be put with someone else. I ask ok... is it always this hard to get someone on the phone? I was told there are 2 people at the desk all morning, my phone is the problem (yeah, calling from 3 different devices that all didn't connect right?). And when asking about the text? "Oh that was me, its easier so I don't have to call people 'that early' in the morning. The text was received 9:38am, your business opens at 10am. What are you talking about? "Aside from all of that, do you want to book with Dr So and so or not?" I choose not, thank you. And never again. I see the majority of these reviews are nonsense - I wanted clarity on what I was booked for and the person on the other end of the phone decided she was going to wake up and said "I choose violence' apparently.

Since I move to FL I've had to get all new Dr's and Different providers galore,lol…read more.. My wife seemed very happy with these guys so I gave them a try; boy o boy my expectations were exceeded. Long story short the Dr and Staff made sure I received all benefits that my insurance coverage so not Out of pocked would be minimal. Appointments were very convenient and they worked very diligently to ensure I had the correct description. These are your eyes don't skimp... Best to everyone...

It is a genuine pleasure to be under the care of Dr Love & his highly professional staff. They are…read moreorganized, pleasant and share information so you have so you leave with a thorough understanding of your situation. High marks for a job well done! Best, Beverly Lituchy, MD

I called in advance provided my insurance information. Was told my insurance was accepted. Showed…read moreup 20 minutes early to the appointment, provided my insurance information, and was told my insurance was not covered after waiting for 25 min. Beyond that the overall experience was poor and would suggest seeking out other providers who provide a better customer experience.

Staff is friendly. Never waited long. Doctor listens and is very friendly. I have had trouble in…read morepast with doctors, I never felt comfortable. I feel very comfortable here.

Horrible service and facility. Charged to "save" appointment. Then had to reimburse after I atte…read moreappointment. This year I set appointment and at appointment was informed doctor Ahmar was away and would be seen by PC Lydia. Charged for physical and when infomed by Cigna they reimburse because it was a physical appointment not a well visit. Most recently I went back for blood work results and I explained what happened in the past and they denied and still charged a copay for just giving results of blood work. Left 4 messages via their texting and never received a response. Was informed that location has been split and patients have been divided between two doctors now. Never have patients been informed! Practice is unprofessional.