We weren't looking to buy clothes during our recent European trip. However, while walking along…read moreBern's main street, we were attracted by items in this store's window display. We had never heard of Roy Robson a German men's clothing company, but we were quickly drawn to the fabrics and design of the clothes. Among the three of us, we bought a suit, two sport jackets, two pair of pants and a winter outer jacket. Of special note was the incredible, personal service we enjoyed from Fatima. We were so impressed by this experience that we drove hours out of our way the following week in Germany to shop at their outlet store where we purchased more clothes and enjoyed more excellent customer service.

This is a great place to get literally everything you need. In the States I'd say it was like if…read moreMacy's and Target merged and were much better. I needed an extra piece of luggage and a nice guy I met told me he had seen some here. It still took some searching to find the correct location because this place is so huge. It's a great place to come if you are traveling and need anything, from toiletries to clothes, underwear, lunch, groceries, really anything!

From the owner: Kein anderes Brockenhaus hat ein so schönes Café wie die Heilsarmee brocki.ch in Bern. Das…read morebehaupten wir auf jeden Fall. Gönnen Sie sich nach Ihrem Entdeckungseinkauf eine kleine Pause und stöbern Sie dabei in Ihrem neuen Buch.

They were very nice(a little pushy on the sale) until I told them I wasn't going to buy anything…read morebut rather take some time to think about it. Immediately at that point the salesperson started to lecture me on how she just wasted 20 minutes of her time because I wasn't going to buy anything and that now she had to clean up the shoes I had just tried on. She then told me that she didn't appreciate me bringing my kids into the store with me. I understand that they want to make a sale but WOW! When leaving the store my daughter asked me why the sales lady was being so mean! I will never go back there again. Beware if you do go into that store and consider not buying something.