Me and my company had the most unpleasant visit here tonight. What is it with O'Learys and slow…read moretable service?
Food was great - pasta with salmon and Blackened Voodoo Chicken. But service left more to wish of.
The restaurant was far from full and three servers on duty. Service was soooooooooo slooooooow. We got our first drinks rather quick, but still much slower than at most places. Food we had to wait for. The party at the table next to us got food before us even if they ordered later. Before we ordered we showed our discount tickets "Yes, of course" we got as respond. So it was clear she saw them and knew what it was.
During dinner we ordered another beer and it must have raken almost 15 minutes and a reminder "It is on its way" before we finally got it, after meal was finished.
The bill came super quick but now we got an attitude when pointing out discount was not calculated. "No, because noone showed us any tickets" was the reply. "Yes we did". "No you didn't". "Did anybodyelse serve on us?". "I have no idea, we are so many working here". To this I eish I had replied "Maybe then it wouldnt tske 25 min to get the refill". Note, it was the same girl serving on us the entire time.
Note, all tables around us had to wait for refills. At places with good service, servers ASK YOU if you want another drink before you know it yourself. But here, they obviously do not care for some extra bucks.
Well, unfortunately you cannot subtrack for bad service.
I would have given one star but food was actually good. So if you have all the time in the world and don't mind snotty servers / please enjoy the meal. Also I gate their stick table cloths! They grt stuck on your arms ALL THE TIME. Maybe I need better manners not leaning my arms on the table...
They accept AMEX.