Underpay of employees, Horrible managers, gas lighting employees with mean girl attitudes, food…read moresubpar no different than cafeteria style, but guest are amazing.

We toured Cambridge Village with a friend who lives in Wilmington who's looking for options. It…read morefeels like a resort, with programs to match - a good place for still-active elders (55+). So much to like: transportation choices, four places to eat, movie theatre with two shows a day, salon, more. Pierrette, our guide, was patient, helpful, and well-informed. She, like most of the staff, came from a hospitality background. It shows!

We recently utilized the Key to provide 24/7 care for my mother while she was on hospice. Their…read morecommunication was excellent, and I couldn't have asked for more caring or compassionate caregivers for my mother. We spent a significant amount of time with two of the caregivers, and it felt like they were there as much for our family, as they were for my mom. We can't thank them enough for being there for our family!

I hired Home Care Assistance in Myrtle Beach to provide care-giving for a friend of mine who has…read morebreast cancer and is undergoing chemo treatments. She's experiencing severe fatigue, nausea, pain, and weakness. I found Home Care Assistance in an internet search, looked at the services they provide, and read reviews posted on their webpage. What I wanted for my friend was having nutritious meals cooked and put into the fridge and freezer for her to eat when she felt able to eat and also housecleaning. Her husband is disabled and can't walk well or stand up for any length of time so they're both unable to do these things for themselves at this time. I live in a different city and state so I can't take care of them myself. The Home Care Assistance representative I met offered far more than cooking and cleaning. I was told that special recipes catered to the needs of chemo patients would be provided for my friend, from a nutritionist. My friend would be able to choose from these recipes and they would be prepared for her. Not only would the house be kept clean, but they also offered giving rides to appointments, helping her with medications, etc. It just sounded perfect to me. I hired them to come 4 days per week for 4 hours at each visit. We agreed that we would figure out whether or not the amount of time per visit needed to be adjusted, as we went along. This is what happened - the caregiver would prepare a breakfast of eggs for my friend if she felt like eating while the caregiver was there. No recipes from the nutritionist or otherwise were ever shown to my friend and nothing was ever cooked for her, no meals that she could eat for lunch or dinner. The house-cleaning left much to be desired, as I discovered when I came to visit her recently. I'm left wondering what the caregiver did during all of that time. I paid for these services for 9-10 weeks before discovering what was going on because my friend is so weak and sick that she's in no position to complain about anything and I wasn't there. While the representatives made nice gestures like dropping by to say "how are you?" while my friend was having chemo, bringing her a cake on her birthday, and sending me emails, these things are not important to me or to my friend. What was important didn't happen. The management's communications with me were focused on what they called "challenges" "difficulties" and "going above and beyond" for my friend. It was either a conscious effort designed to make me feel like they were doing me a favor by allowing my friend to be a client or else their caregiver was focused on complaining about her job. The two caregivers my friend had during these 5 weeks both made it clear that they had issues with their bosses and one of them quit after being dressed down by the manager in front of my friend. I'm giving them 2 stars instead of 1, only because this is a fairly new branch/location of this national company and I don't think they know what they're doing yet. Perhaps they'll figure some things out as they go along. The reviews you'll see on their Myrtle Beach branch website are not coming solely (or perhaps, at all) from clients in Myrtle Beach. For instance, Dr. Noam Chomsky is a professor at M.I.T. and they've posted a review from him on their webpage. I imagine that this company does provide great services in other locations, in larger cities. This is the first Yelp review I've ever posted. I joined Yelp so that I could post this review, not because I'm angry, but because someone else may benefit from it. It's a long review and if you're still reading, it's probably because hiring a caregiver for a loved one is one of the most important decisions we'll ever make. I'm very sad that my friend hasn't been well-cared for during this time period, but the good news is that it was easy to find a replacement for this company and we now have a caregiver who cooks great food, cleans the house, is cheerful and friendly, and easily does all of this in 2 hours per visit. She's very nice to my friend and uplifts her. Good luck with your search and I hope that your loved one receives quality care.

Methodist Manor in Florence, South Carolina The CEO told me…read more"DO NOT CONTACT ME AGAIN" Attempted to contact the Resident Care Director numerous times, NEVER responded. Lost hearing aids. keep teeth locked up and not on client. Little activities compared to other facilities. Failure to know whereabouts of clients.

My grandmother has lived in assisted living here since 2006. She loves it here! They take great…read morecare of their residents, and I feel comfortable that my grandmother is being looked after by their employees. Renovations were recently done to the entire building. They also added extra rooms for residents. It's beautiful and looks so much better than it did before. This is a great retirement community and has assisted living along with a nursing home for those that need it. I've also been here for Thanksgiving dinner, and it was so good! They do have a dining room on site for residents.

I'm ready for retirement, but PROBABLY not ready for a home just yet... But. Having visited this…read moreplace, I could be ready for sure! From the moment you walk in. You can just feel you're in a good place. There's a koi pond and water feature front and center in the atrium. It's beautiful. They have a very nice theater used for movies, entertainment and probably services on Sunday. Very nice performance space complete with a piano and stage. Comfortable seating and ample room for guests and their families to attend Everything is labeled well so you're never lost! You can tell the care by the quality and careful attention to detail taken to procure this faculty. Everyone there had a smile on their face (even the grumpers had twinkles in their eyes) so you know that speaks multitude for the care provided. Would recommend and will return!

If you're searching for a 55 plus, all inclusive, senior living facility, where the residents and…read morestaff are like one big, happy family, then Daniel Pointe is a must-see. My husband and I decided to move from Maryland to South Carolina to live closer to family. We had been living in a senior living facility in Baltimore and wanted to find a similar, all inclusive, rental community near Charleston. My 95 year old mother was moving with us, so we needed to find a community that we all agreed upon. We looked at several Senior Living facilities before deciding on Daniel Pointe. We were first impressed by the location of Daniel Pointe. Exiting the busy highway onto Daniel Island was like driving into paradise! The beautiful tree lined roads, walking trails and abundant flowers immediately caught our attention. The entrance to Daniel Pointe was gorgeous, with a stone waterfall, emptying into a koi pond. The facility appeared clean, well maintained and nicely decorated. We were immediately welcomed by the concierge, who introduced us to Amy, the Senior Living Consultant. Amy invited us to the Dining Room, where we enjoyed a delicious meal, while she provided us with information and answered all our questions Following lunch, we toured the community. The main floor is the primary location for most activities, including card games such as Bridge, Canasta, Rummikub, Bingo, etc. There is a large fitness center, game rooms, pharmacy, and a hair salon. There is a large theater where they offer musical entertainment, lectures, movies and non-denominational church services. Adjacent to the Dining Room, is a lounge that offers 24/7 self-serve coffee, hot chocolate, juice, and soft serve ice cream. The Lounge is also the site of Happy Hours, Trivia, games and other social activities. During our visit, the Activities Director was busy with a "meet and greet" social for new and current residents. We spoke with several residents, who all had positive words to say about Daniel Pointe. We toured the second and third floors, where we visited a lending library, art room, billiards room and a chapel. We then proceeded to the apartments. The apartments were spacious, well designed, and equipped with full kitchens, ample cabinet and drawer space, ceiling fans, and full-sized washer and dryers. One of the residents graciously invited us into her apartment, where we were able to visualize our furniture placement. We have now lived at Daniel Pointe for two years. I can't say enough nice things about this community. The staff goes above and beyond to make the residents feel loved, safe, comfortable and at home. They show genuine concern for the residents and for each other. The staff is always friendly and it is obvious that they enjoy working here. When there is a problem, the staff works to correct it immediately. The managers, Gloria and Bob, live in the building and are always available. The facility is managed very well and it shows. Daniel Pointe is the next best thing to living with family!

I recently visited the Rehabilitation facility of the Village at Summerville. I am a pastor and was…read morevisiting one of my members who had a fall and was there for rehab. I asked for help to locate her room and the staff was so friendly and helpful. It was wonderful to see how well taken care of the residents were. I noticed great effort was given to provide an atmosphere where the residents felt included in social events and activities. I was very impressed with the cleanliness of the facility and how well it was maintained. I was given a tour of the property and the grounds were very well kept. I saw leisurely activities the residents could take part in, as well as spaces for family members to come and celebrate with them. Afterwards, I ate at one of their cafe's and really enjoyed the lunch. Everywhere I went, the staff was so friendly. It had the feel of being home. If I had to refer someone to a nursing/residential facility, this would be the place.

This pertains specifically to the Rehabilitation facility of The Village at Summerville …read more.. The entire Rehab Team created a caring environment with an impeccably high standard of care, delivered with warmth to my mother when she was admitted after a fall. I was impressed by the Team's manners and compassion, something you rarely find these days. Not one of my questions or concerns went unanswered. The staff demonstrated total commitment into caring for my mother. There were specific individuals who offered exceptional dedication and outstanding professional performance, as well as compassion, understanding, and caring. The Village at Summerville is an institution unique in its compassion for its residents.

I stopped by Scotia Village Retirement Village to see an old friend. He's actually the man who gave…read moreme my 1st job 33 years ago. I found out he was here a few months back and decided to come check on Mr. K while here in NC. Needless to say, my timing was off. When I got there I found out that Mr. K is away with family. That's a really good thing. I'll stop by before I leave to go back home to the islands. When I tell you that this retirement village sits on beautiful acreage. Everything is exceptionally well maintained. The estate looks more like a resort than senior living. I'll update you when I get to see the inside soon.

former employee. check on your family members. there leaving them and the sun. and there having…read moreheat strokes someone just died with bleeding in the brain from where staff dropping them from shower lifts. and its being covered up. nurses are not listening to cna's when asked to get medical help for residents and much more. im sorry this is coming a little late. but it takes a toll on ones mental health when you care and see elders getting mistreated and cant speak for themselves i have been retaliated against. racially discriminated against. with audio to prove the mistreatment amongst staff speaking out open for questions and concerns from family and current staff.

Beautiful and well-run nursing home; such a great asset for the community!read more