We moved to the QC area 22 years ago and started looking around for a dental office. We went to…read moreanother place first that had a bunch of dentists and claimed to be great with families and kids. We did NOT have a good experience there and then someone told us about Dr. Nelson. We immediately fell in love with the office and the people there. The general staff has changed over, almost completely, since we started going there. That would be expected as people move or their family circumstances change, but the care and professionalism has remained constant. There has been an occasional glitch with what the insurance will pay, but not any more than I've had with medical doctors' offices. The problem is that doctors and dentists don't (or haven't historically, at least) have "real-time" connections with insurance companies. If you go to a pharmacy, their computer can tell you immediately if your medication is covered, and the price you'll pay, but this is not the case with doctors and dentists. Each time there's been a problem we've been able to get it figured out and take care of it. Dr. Nelson has a Type A personality and is constantly jumping from bay to bay as he and his team take care of patients. It is a well-orchestrated "dance" that ensures that you don't have a lot of time just sitting around while all the activity is next to or behind you. He uses all of the latest techno-wizardry available. One of my favorites is a CNC-type machine that can make a crown out of a cube of whatever kind of material a crown is usually made of, while you wait. The machine makes the actual permanent crown, not some temporary one. He took me back and let me watch it work on a crown for me. When it was done, he "glued" it onto my tooth and I was out the door with a permanent crown (and no need for a return visit in 10 days to get the "real" crown installed). What a time (and money) saver. At the end of each visit, the staff puts together a "goody bag" including a toothbrush (or brush head if you have an Oral-B electric toothbrush), toothpaste samples, and other tooth-related items. It isn't a BIG thing, but is an example of some of the little things they do at this office to let you know they appreciate you. The best example of why I wouldn't think of going to another dentist is because of something Dr. Nelson once did for me over a weekend. He had done some extensive work on one of my teeth, trying to save the "root". This was on a Thursday, as I remember. Once the anesthetic wore off, the tooth started bothering me. I took ibuprofen and tried to gut it out, thinking I would get it fixed on Monday (they only see patients for a half day on Friday). Well my plan didn't work. The pain kept getting worse and I eventually decided I wouldn't make it to Monday. I hated to bother Dr. Nelson on a Saturday evening, but I either needed a root canal or pain relief that was stronger than ibuprofen. Dr. Nelson said he was going to finish dinner then call me back to meet him at the office. When I got there, he sat me down, took one look in my mouth and said he would have to do a root canal right after all. Using my chest as a staging area for his tools and equipment, he got down to business and, half an hour later, I had (yet another) rootless tooth in my head. Maybe any dentist would do that for a patient, but it was a first for me. The bottom line is, I wouldn't think of changing dentists and hope Dr. Nelson doesn't retire anytime soon.

Absolutely loved this office. My first visit was today and I was pleased with the staff and doctor…read more Everyone was very nice and professional, they worked with my insurance and made me feel like they cared about my teeth. Highly recommend this office. In regards to your insurance, make sure YOU call YOUR insurance first. Most of the time, it's insurance problems, not the dr office.

They didn't take my insurance but I needed an immediate tooth extraction on an infected tooth…read more I've never had a better experience it was fast and almost pain free Compared to the dentist I've been to in the past I definitely rather come here especially if you need a same day immediate appointment

First time there. No one said hi, my name is ____. Had to wait 45 minutes and no one cared…read more After the cleaning the hygenist poured something in my mouth and started swabbing around I asked what it was and she said flouride. I never use flouride because it breaks my mouth out in blisters. Then they billed me for it. My insurance does not cover flouride and they know that. They should be required to ask before doing this.

I have been seen at Waterford Family since I arrived in the QC area four in a half years ago and…read moremust say, I have been pleased with their services and how they took care of my during my visits. I never had a problem with payments being paid or services rendered. Now that I am leaving the area, the ladies will truly be missed and I hope I am able to find a dentistry at my next location, that provides the same kind of services as Waterford Family.

I've never had a worse experience with a dentist. If you go here, get everything in writing, double…read morecheck your credit card statements for being overcharged, and expect the staff to judge you and gossip about you after you leave. Or better yet, just go to a different dental office. There are plenty to choose from.

*Very Thorough!…read more *Extremely Knowledgeable! *Explains Everything! *Excellent Care! *She is Phenomenal!

Muna is absolutely amazing. Her expertise far exceeds any other dentists in the area. She's capable…read moreof doing work that other dentists are not capable of, including working with cancer patients. If you're looking for a solid dentist that really knows her stuff, go to Muna. She also has an amazing personality and is a pleasure to be in the company of.

I have enjoyed the privilege of being a patient of Dr Danae Krutzfeldt for nearly 30 years! All of…read morethe staff I've encountered were very polite, friendly, professional, and exhibit high levels of understanding and sensitivity towards the needs of an apprehensive patient fearful of needles and most dental procedures! Despite my phobia of dental procedures, I actually look forward to my visits to Q-C Dentistry and my interactions with Dr K and Kathleen! Thank you for many years of wonderful, skilled and effective dental care!

This is Michael Gahagan. I was seen on 5/25/2026. Everyone was very professional, courteous, and…read morecaring. All of my concerns and questions were addressed.

I was referred here by a coworker and I'm so glad I took their advice. I grew up all over the…read morecountry and have been to a dozen different dentists in my time and this is by far the best experience I've had. The facility is sea-themed, which I find pretty quirky, but the place is pleasant and clean. There is a t.v. on the ceiling above every exam chair, so you are entertained while you have your mouth probed. But most importantly, the staff and doctors are all extremely friendly and professional. There's nothing to be nervous about when going to the dentist anymore!

The best dental office in the area. Very professional, caring staff and docs. Highly recommended.read more

Dr Keech is very caring. The quality of care is excellent. Dental hygienist, Monica , was very…read moreprofessional. Office staff alerted me to an insurance option that provided more dental coverage.

Doctor Sheldon was amazing! Highly recommend, the overall staff was great! They answered all the…read morequestions we had and more.

Professional and Friendly. Addressed my questions. I had another dental office tell me I had to…read morehave 4 fillings. I have never had any issues with my teeth. Dr Kevin explained that I have 4 old fillings that someday may need to be replaced but not at this time. All looked good. Was very pleased with my visit and my husband and I have found a new dentist office

Had a front tooth repaired in Feb. A little pricey at about $150. They left something between my…read moreteeth so hard to floss but, I had a cleaning scheduled for July so at that time I had them scrape that out. Right after that the work they did started coming apart. I had to go back and they charged $245 this time. Premium prices but not premium work. Not good.